1. Andrew Blattner
607 Lemon Street North Hudson, WI 54016  608-498-3739  AndrewJBlattner@gmail.com
EDUCATION
Bachelor of Science: Management and Organization with a Marketing Minor
Viterbo University, May 2008
OBJECTIVE
I am an energetic and self-motivated professional seeking a leadership position in sales, management, and/or cus-
tomer service. In my almost ten years of experience, I have consistently performed at high levels in each company.
I am passionate about working with people, ensuring customer service satisfaction, and building, organizing, and
managing a strong clientele. I am a forward thinker, a dedicated team member, a fast learner, and a reliable and
diligent employee.
CAREER PROFILE
• Multitude of experiences in outside, inside, and business to business sales, as well as management
• Trained and experienced in providing excellent customer service among a range of customer bases
• Remarkable track record of providing thorough customer follow-up through a combination of phone
calls, emails, and in-person visits
• Distinguished interpersonal skills with the desire to meet specific needs of customers and build loyalty
• Possesses leadership ability in hiring, training, motivating and developing new hires
• Adept in the profitable presentation of products
• Extraordinary work ethic, motivation, organizational skills, and ability to multi-task
• Ability to think outside of the box to implement new and successful sales solutions
• Proficient in the use of account database systems and Microsoft Office products
PROFESSIONAL EXPERIENCE
Paychex, Mendota Heights, MN January 2015- Current
Core Sales Representative
Responsibilities:
 Consult with business owners and decision-makers to discuss payroll, tax, and human resources needs
 Prospect new clients through telemarketing, cold calling, networking, and cultivating referrals
 Utilize the Salesforce and Sales Genie database systems to manage accounts
 Develop and grow mutually beneficial, consultative relationships with banks, bookkeepers,
accountants, and current business clients
 Follow up with sold customers on a 30, 60, 90, and 120 day basis through to build customer loyalty and
satisfaction through the use of phone calls, emails, or in-person visits
Achievements:
 Achieve daily, weekly, and monthly sales goals, including both revenue and units
 Close at a rate of 60% by creating packages while facilitating the onboarding process
 48% of new clients come from customer service referral partners who have been satisfied with customer
service follow through

2. Andrew Blattner
607 Lemon Street North Hudson, WI 54016  608-498-3739  AndrewJBlattner@gmail.com
Enterprise Rent a Car, Eagan, MN January 2011 – January 2015
Branch Manager July 2013 – January 2015
Assistant Manager April 2012 – July 2013
Manager Trainee January 2011 – April 2012
Responsibilities:
• Responsible for the management of all daily operations for a rental branch and satellite
office
• Created and analyzed financial reports to maximize district profitability
• Aggressively worked with local dealerships, body shops, and corporations to gain business and build
long term relationships
• Fielded phone calls consistently throughout the day in order to generate sales and review
customer service
• Accountable for hiring, mentoring, and leading employees to create successful sales team
• Responsible for increasing Branch Revenue by 10% on a month to month basis
Achievements:
• Increased preferred accounts from 5 to 15 and achieved a 95% satisfaction rating within these accounts
• Aggressively closed several corporate accounts on a bonus structured system which led to +28% growth
• Was voted Customer Service MVP 3 times for the Twin Cities area
• Scored a 90% or higher Customer Service Score each month as manager
• Attended Elite Dinner sales banquet 29 times
• Contributed to raise Branch Revenue +18% in 2014 by gaining new market share from competition
• Quickly and successfully expanded sales of the branch to one of the top 3 most profitable locations in
Minnesota
• Worked on a management team to achieve the tools necessary to increase package sales by 8% from
previous years
American Exteriors, Mendota Heights, MN August 2010 – January 2011
Marketing Director
Responsibilities:
• Created effective marketing presentations for the sale of both windows and siding based on a highly
structured sales process
• Generated sales possibilities based on customer wants, needs, and financial situations
• Promoted the quality of the company’s products through efficient and effective presentations
Achievements:
• Met challenging weekly and monthly sales goals individually and collaboratively with my sales team
through compilation of ideas, information, and strategies
• Was ranked within the top ten of sales throughout length of employment
• Recognized for top customer service scores on the customer rating system
• Produced the most new leads in the area for a span of three months

3. Andrew Blattner
607 Lemon Street North Hudson, WI 54016  608-498-3739  AndrewJBlattner@gmail.com
Verizon Wireless, New Richmond, WI September 2009 – August 2010
Store Manager
Responsibilities:
• Responsible for all daily procedures of a cellular retail store
• Was trained in and executed a high level of customer service for all clientele, which included retail and
business customers
• Executed effective marketing strategies for new products
• Managed a team of sales executives and aided in the goal setting process to increase branch revenue
Achivements:
• Achieved a 90% customer service satisfaction rating throughout entirety of employment
• Increased store revenue by 20%
• Led the branch in sales each month
Verizon Wireless, Holmen, WI January 2008 – September 2009
Store Manager
Responsibilities:
• Overseer of day-to-day operations of a Verizon-authorized cellular phone retail store which included
quality customer service, verifying sales and deposits, authenticating all transactions, and organization of
merchandising and inventory control
• Managed a team of employees and coached them to raise overall store revenue by 15%
• Executed and promoted new product launches
• Collaborated with colleagues to produce common and effective marketing strategies
Achievements:
• Met progressive daily, weekly, and monthly sales goals
• Raised overall store revenue by 15%
• Responsible for a fifty-percent increase in new sales per month
• Achieved top customer service scores among 50 stores 75% of my time employed
• Accomplished a top overall sales representative rating six times
REFERENCES
Joe Flicker
Area Manager
Enterprise Rent a Car
Phone: (612) 290-6509
Rochelle Chambers
Branch Manager
Enterprise Rent A Car
Phone : (651) 500-0404
Ellen Igo
Sales Manager
Paychex
Phone : (763) 656-3316