2. Introduction
Noise
Lack Of Subject
Knowledge
Semantic Barrier
Inattentive listening
Inappropriate
Medium
Interests And Attitude
Closed Minds
Differing Status
Over Communication
Comprehension Of
Reality
Convention Of Meaning
Solutions
3. The term communication
is derived from the Latin
word ‘Communis’ that
means common
Communication is the
process of exchanging
ideas, conveying thoughts
and sharing information by
using different means.
The interaction that takes
place inside and outside
an organization for
achieving organizational
goals is ‘Business
Communication’.
6. Create safe
environment to discuss
Clear away distractions
and make eye contact
Understand the
substance and ask
questions
Observe non verbal
clues
Help others to see
issue in different light
7. If the length of communication is
long, or the medium selected is
inappropriate, the communication
might break up
Information sharing problem can
hamper the channel and effect its
clarity, effectiveness and accuracy
8. A salesman has to submit a report on
comparative sales figures of the last five
years. If he writes a lengthy paragraph or
talks on the phone, he will fail to
communicate. He should present the
figures in a tabular form, or preferably
make a diagram to communicate
successfully
9. Select medium which
suits the message and
the person you are
communicating with
Keep in mind the cost
of medium,
confidentiality and
influence
10. Physical barrier is the environmental and
natural condition that act as a barrier in
communication in sending message from
sender to receiver.
Noise are the parts of physical barriers.
Physical noise:
loud party at the neighbors while you’re
trying to record.
loud kids who don’t want to take their nap.
irritating hum of your computer, air
conditioner, or heater.
11. Physiological noise:
articulation problems
mumbling
talking too fast
talking too slow
forgetting to pause
forgetting to breathe
12. If a person who sends a message lacks
subject knowledge then he may not be able
to convey his message clearly.
Receiver could misunderstand his message.
13. Language is needed for
any kind of
communication.
Language barriers are
the most common
communication barriers
which cause
misunderstandings and
misinterpretations
between people.
14. This type of barrier exists due to differences
in organizational hierarchy where employees
have difficulty communicating either up or
down the corporate ladder.
Solution :
This difficulty can be eliminated by managers
who are excellent at relating and
understanding their employees.
15. Everyone has different perceptions and
words are perceived according to our
perception.
It can be divided into 3 types:
Abstracting
Slanting
Inferring
16. To concentrate
on one part of
message and
judge other.
It creates
distortion in
message.
17. To draw conclusions on
the basis of assumption.
It creates
misunderstanding and
miscommunication.
18. Slanting :
To judge the whole by a part.
And create opinion of the whole message
Solutions:
Simple language and appropriate medium
should be used
Attentive listening with open minds on the
part of the audience is demanded.
19. DENOTATIONS
the literal or
primary meaning of
a word.
Both sender and
receiver are aware
of it.
Example : the word
‘DOVE’ means a
type of bird.
CANNOTATIONS
Words carry which
cultural and
emotional
associations or
meanings.
Both sender and
receiver might have
different perception
to it.
Example: the word
‘DOVE’ indicates
peace and hope.
20. a mild or indirect
word or expression
substituted for one
considered to be
too harsh or blunt
when referring to
something
unpleasant or
embarrassing.
21. This is also main barrier in each and every
organization .
Some people hold rigid views on certain
subject.
They don’t consider facts and maintain their
views.
1. People who feel that They
know it all are called
Pansophists.
22. Information over load occurs when we try to
absorb too much information in short time.
The quantum of the material to be
communicated should be just right.
23. If the interest and attitude of receiver clash
with those of the sender It can cause
problem in effective communication.
Attitude should be according to the mental
frame of the receiver.
Variance in attitude and
interest will be barrier in
effective communication.