1. Experience
AARP│Hato Rey PR
Professional Volunteers Services│2013- Present
Service in the area of mediation for Home Preservation
Negotiator and Intervention with the bank in family programs in Puerto
Rico and the United States
Casa India Imports │ Rio Piedras PR
Sales Executive │ 2009- 2013
On Charge base Customer of PR
 Recruit more than 50 new customers over base clients “door
to door”.
Recover 40 % payables accounts over 60 days.
 Present New Categories and New Product around Puerto Rico
 Retail Sales
 Wholesale woman accessories
Johnson Controls │Carolina PR
Territory Sales Account Executive │ 2008-2009
Developed, structured and delineated sales and strategies for Sam, Pitusa,
Wal-mart and increase the sales 13% in four months
Responsible sales, marketing, planning, AOP for the products of the Company
Introduced new categories and implement guarantee service program
Pepsi Co │Guaynabo PR
Frito Lay Quaker
Regional Sales Manager │ 2000-2006
Directed sales force of Frito Lay products, cereals and cookies for the
western part of the island. Coordinated sales distribution by establishing
sales territories, quotas, and goals and establishing training programs for
sales representatives. Analyzed sales statistics gathered by staff to
determine sales potential and inventory requirements and monitor the
preferences of customers.
 Directed a Sales work force composed of 114 Sales Person and
warehousing personnel while maintaining a positive working
environment.
 Developed the managerial staff to become high talented
individuals contributing in a more positive way to the organization. Areas
included; Sales Techniques, Customer service and Union grievances.
Alexander
Pagan
P: (787) 904-8438 │ (787) 299-5245
E: apagan0669@yahoo.com
A: Urb. Porto Fino 210 Agua Viva Manatí,
Puerto Rico 00674
Profile
Experience in Management, Sales,
Marketing and Business Administration
Education
Pontifical Catholic University
Arecibo, PR
Bachelor in Liberal Business with Minor in
Management
2009-2010
Mediator College Aguadilla PR
Certificate in Conflicts Mediator
2008-2010
American University
In curse Business Administration
2006-2008
Atlantic College San Juan PR
Associate Degree in Marketing
1988-1990
Skills
Retail Link │Windows │Oracle │Intranet
Cognos

2.  Collaborated with R&D to revamp re-engineered products.
Focus Groups on new shapes, flavor, packaging, packaging size,
new image and in-bag promotions.
- Operation Turnaround – Increased revenues and profit
performance by 15% - Directed the execution of various business
strategies to include:
 Increased sales by 10% (2 MM) in OT.
 Promotional Allowance for Organized Trade Customers
was reduced by 2% (720 M)
 Grew profitability from 11% to 13%
 Increased market share from 72% to 76%.
 Introduced new products, established aggressive marketing
initiatives, improved execution and enhanced contract negotiation to
retain customers.
 Developed and introduced Quaker SKU’s to assigned
territory including USVI market.
Develop sales plan execution for OT and DTS markets.
Frito Lay Quaker
Key Account Manager │ 1988-2000
 Managed the top client accounts to include: SAM’s, Wal-Mart,
Kmart, Amigo, Grande, Pueblo, Pitusa, Econo, Selectos, El Amal
and Walgreens, among others.
 Contract Negotiations – Key player in contract negotiations
with major retailers such as: Kmart, Wal-Mart, Amigo, Pueblo,
amongst others.
 Assure 100% compliance with CMA.
 Created promotional calendars with an excellent results in sales
Develop sales territories by acquiring new customers. New
customers were bumped up 10% in three years.
Alexander
Pagan
P: (787) 904-8438 │ (787) 299-5245
E: apagan0669@yahoo.com
A: Urb. Porto Fino 210 Agua Viva Manatí,
Puerto Rico 00674
Languages
Spanish │ English
Awards
Chairman Awards
Recognitions
AARP Volunteer of the Year 2014
PUCPR Distinguished Student Year
License
Mediator and Conflict License
Heavy License –6 Category
Pests and pesticide Comercial Certificade
from University of PR and the Agriculture
deparment.