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CURRICULUM VITAE
Akhilesh Kumar Rai
Mob: 09839707056
Email: akhileshrai_143@rediffmail.com
Seeking assignments in Sales & Operations of repute
CURRENT STATUS
Currently associated with JHV MULTIPLEX as a Asst. Manager Operations (Since June 2013)
 Reporting to Cinema Manager.
 Responsible for entire unit from conceptualizing operation procedure to recruitment of team members,
training &
 Development & implementing the policies & procedures in accordance with the standards of performance
laid down by organization.
 Implementation of systems and maintaining effective control for all cash transaction areas –F&B,
Ticketing, telesales and all revenue points.
 Organizing events & promotions etc. to optimize brand visibility and maximum revenue.
 Interfacing with corporate/business associates to optimal utilization of space & resources
 To train new Associates & Supervisors in handling customer queries & Complaints.
 Managing the team of Associates as well as meeting sales targets
 Looking for offers and schemes..
 Caring and educating the customer and managing special customer groups like corporate houses and
Administrative Officers.
 Maintaining the reports and send it to the Co-Operate Office.
 Taking care of all the operational areas.
 Monitors the present and future trends, practices and systems in the Multiplex industry, determines and
ensures execution of competitive programs.
AREAS OF EXPERTISE
Business Development
 Identify and develop new streams for long term revenue growth and maintaining relationships with customers to
achieve repeat/ referral business.
 Utilize the public information and personal network to develop marketing intelligence for generating leads.
 Lead, train and motivate teams ensuring their career development & positive contribution to the company.
Brand Management
 Build brand focus in conjunction with operational requirements.
 Ensure maximum brand visibility and capture optimum market shares.
 Liaise with advertising & PR agencies for management of advertisement campaigns, press conferences for
creating awareness.
People Management
 Drive the team to deliver cost effective rates with suppliers & event agencies.
 Create a vibrant, agile, proactive, knowledgeable, empowered organization.
 Monitor Competency grids and identify training needs for skill/competency up gradation.
ORGANIZATIONAL DETAILS
STAR WORLD CINEMAS as a Manager Operations (Since April2012 to May 2013)
 Reporting to the Operations-Head
 Looking the Operations of Allahabad, Bareilly & Jhansi (9 Screens) Based at Allahabad
 Develop and implement strategic plans, marketing plans, and budget, ensure optimum customer
satisfaction, profitability on an on-going basis.
 Operate the cinema in the manner that provides an example of the highest standards of cinema
operation whilst maximizing sales & profitability.
 Monitors and controls, on an on-going basis of Quality levels of product and service,
Customer satisfaction, Merchandising and marketing, Operating costs, Sanitation, Cleanliness
and hygiene Level etc.
 Maintains and enforces the operations and the HR manual
 Implement and monitor promotions and events
 Establishes and maintains the record systems
 Liaison with local authorities for smooth functioning of cinema.
 Handling corporate sales marketing event and other sales related activity
 Responsible & accountable for Schedule finalization, Competitor Analysis, this includes F & Services,
menu planning, food costing, vendor management etc.
 Responsible for departmental budgeting
Asst.Manager Cinemas (Operations) Jaipur (Nov.2011-March 2012)
Fun Multiplex (P) LTD venture of Essel Group (sister companies-Zee network, Dist TV
DNA & others)
Key responsibilities
 Reporting to Cinema Manager.
 Responsible for entire unit from conceptualizing operation procedure to recruitment of team
members, training & development & implementing the policies & procedures in accordance
with the standards of performance laid down by organization.
 Implementation of systems and maintaining effective control for all cash transaction areas –
F&B, Ticketing, Telesales and all revenue points.
 Organizing events & promotions etc. to optimize brand visibility and maximum revenue.
 Interfacing with corporate/business associates to optimal utilization of space & resources
 To train new Associates & Supervisors in handling customer queries & Complaints.
 Managing the team of Associates as well as meeting sales targets
 Looking for offers and schemes..
 Caring and educating the customer and managing special customer groups like corporate
houses and Administrative Officers.
 Maintaining the reports and send it to the Co-Operate Office.
 Taking care of all the operational areas.
 Monitors the present and future trends, practices and systems in the Multiplex industry,
determines and ensures execution of competitive programs.
• Worked with BIG CINEMAS, RELIANCE MEDIAWORKS LTD.as an Asst. Manager-Operations
Cinema at Space & Sangeet , Allahabad Since May2008-Sep2011
The Attainments
 Responsible for smooth functioning of Theatre which includes primarily box office
operations, F&B operations and lobby management.
 Ability to reduce the running cost of the unit by planning & implementing effective
control measures and increasing Revenue by effectively implementing SOPs, Local Area
Marketing & Sales.
 Conducting training programs for bringing keen customer focus, high energy level and
team spirit in the employees..
 Working towards Profit Maximization by implementing Cost &Time management
effectively.
 Responsible & accountable for Schedule finalization, Competitor Analysis, this includes
F & B Services, menu planning, food costing, vendor management etc.
 Responsible for departmental budgeting
 Managing outsourced manpower services.
 Managing and scrutinizing daily MIS
 Liasioning with E-Tax officials
 Responsible for hiring and training the operations staff
 To obtain the necessary licenses and permissions as and when required
 To maintains healthy relationships with key vendors, local statutory and licensing
authorities. To monitor the movie viewing trends and competitor tracking
• Worked with Reliance Retail ltd. in capacity of Supervisor-Operations from Jan’2006 to
April’2008
 Assist other store employees with their work
 Disseminate tasks and orders to employees
 Train and evaluate trainees
 Check the flow of the store from time to time.
 Check the products before the opening and closing of the store
 Encode the delivered or ordered materials or products
 Assist the customer with their demands, suggestions and complaints.
 Communicate with the manager regarding the sales, employees and other
 Important matters.
 Act as officer in charge whenever the presence of the Manager is not available
• Worked with Parle Agro ltd Allahabad as a Sales Executive since July 2005-Dec 2006
 Reporting to the Sales Officer
 Direct responsible for achievement of primary and secondary sales targets.
 Forecasting the market position and maintaining the targets
 Building & maintaining business relationship with Distributor & Retailers
 Maintain existing dealers and appoint new dealers
 Taking care the Responsibilities of Sales promotion & market development activities
 To report market information and sales figures on timely basis to the reporting
authorities.
 Maintaining & Verify the Damages & forward it to Sales Officer
 Maintain the Visibilty,Merchandising & Availability of Product Range at the Retail
counters
 Monitoring the Competitor Activity & Promotion in the territory.
 Maintain the DSR, Monthly Party Wise Primary & Secondary report & Send it to H.O
ACADEMIA
 Two years Diploma in Marketing Management from Institute Of Engineering & Rural
Technology Allahabad
 Graduation from University of Allahabad..
 Intermediate (Commerce) U.P Board, C.A.V Inter College, Allahabad.
 High School from U.P Board, C.A.V Inter College, Allahabad
STRENGTHS
 Dynamic, Hardworking.
 Good leadership Skills.
 Excellent Communication and analytical Skills.
PERSONAL DETAILS
 Father’s name: Mr. P.K Rai
 Date of birth: 14th April 1986
 Permanent Address: 353/296 A, Colonelganj, Allahabad-211002
 Language known: ENGLISH & HINDI
 Marital Status: Single
 Gender: Male
 Nationality: Indian
AUTHORIZATION
I hereby declare that all the above information is true to the best of my knowledge
DATE…
PLACE… (Akhilesh Rai)

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Curriculum Vitae

  • 1. CURRICULUM VITAE Akhilesh Kumar Rai Mob: 09839707056 Email: akhileshrai_143@rediffmail.com Seeking assignments in Sales & Operations of repute CURRENT STATUS Currently associated with JHV MULTIPLEX as a Asst. Manager Operations (Since June 2013)  Reporting to Cinema Manager.  Responsible for entire unit from conceptualizing operation procedure to recruitment of team members, training &  Development & implementing the policies & procedures in accordance with the standards of performance laid down by organization.  Implementation of systems and maintaining effective control for all cash transaction areas –F&B, Ticketing, telesales and all revenue points.  Organizing events & promotions etc. to optimize brand visibility and maximum revenue.  Interfacing with corporate/business associates to optimal utilization of space & resources  To train new Associates & Supervisors in handling customer queries & Complaints.  Managing the team of Associates as well as meeting sales targets  Looking for offers and schemes..  Caring and educating the customer and managing special customer groups like corporate houses and Administrative Officers.  Maintaining the reports and send it to the Co-Operate Office.  Taking care of all the operational areas.  Monitors the present and future trends, practices and systems in the Multiplex industry, determines and ensures execution of competitive programs. AREAS OF EXPERTISE Business Development  Identify and develop new streams for long term revenue growth and maintaining relationships with customers to achieve repeat/ referral business.  Utilize the public information and personal network to develop marketing intelligence for generating leads.  Lead, train and motivate teams ensuring their career development & positive contribution to the company. Brand Management  Build brand focus in conjunction with operational requirements.  Ensure maximum brand visibility and capture optimum market shares.  Liaise with advertising & PR agencies for management of advertisement campaigns, press conferences for creating awareness. People Management  Drive the team to deliver cost effective rates with suppliers & event agencies.  Create a vibrant, agile, proactive, knowledgeable, empowered organization.  Monitor Competency grids and identify training needs for skill/competency up gradation. ORGANIZATIONAL DETAILS STAR WORLD CINEMAS as a Manager Operations (Since April2012 to May 2013)  Reporting to the Operations-Head  Looking the Operations of Allahabad, Bareilly & Jhansi (9 Screens) Based at Allahabad
  • 2.  Develop and implement strategic plans, marketing plans, and budget, ensure optimum customer satisfaction, profitability on an on-going basis.  Operate the cinema in the manner that provides an example of the highest standards of cinema operation whilst maximizing sales & profitability.  Monitors and controls, on an on-going basis of Quality levels of product and service, Customer satisfaction, Merchandising and marketing, Operating costs, Sanitation, Cleanliness and hygiene Level etc.  Maintains and enforces the operations and the HR manual  Implement and monitor promotions and events  Establishes and maintains the record systems  Liaison with local authorities for smooth functioning of cinema.  Handling corporate sales marketing event and other sales related activity  Responsible & accountable for Schedule finalization, Competitor Analysis, this includes F & Services, menu planning, food costing, vendor management etc.  Responsible for departmental budgeting Asst.Manager Cinemas (Operations) Jaipur (Nov.2011-March 2012) Fun Multiplex (P) LTD venture of Essel Group (sister companies-Zee network, Dist TV DNA & others) Key responsibilities  Reporting to Cinema Manager.  Responsible for entire unit from conceptualizing operation procedure to recruitment of team members, training & development & implementing the policies & procedures in accordance with the standards of performance laid down by organization.  Implementation of systems and maintaining effective control for all cash transaction areas – F&B, Ticketing, Telesales and all revenue points.  Organizing events & promotions etc. to optimize brand visibility and maximum revenue.  Interfacing with corporate/business associates to optimal utilization of space & resources  To train new Associates & Supervisors in handling customer queries & Complaints.  Managing the team of Associates as well as meeting sales targets  Looking for offers and schemes..  Caring and educating the customer and managing special customer groups like corporate houses and Administrative Officers.  Maintaining the reports and send it to the Co-Operate Office.  Taking care of all the operational areas.  Monitors the present and future trends, practices and systems in the Multiplex industry, determines and ensures execution of competitive programs. • Worked with BIG CINEMAS, RELIANCE MEDIAWORKS LTD.as an Asst. Manager-Operations Cinema at Space & Sangeet , Allahabad Since May2008-Sep2011 The Attainments  Responsible for smooth functioning of Theatre which includes primarily box office operations, F&B operations and lobby management.  Ability to reduce the running cost of the unit by planning & implementing effective control measures and increasing Revenue by effectively implementing SOPs, Local Area Marketing & Sales.  Conducting training programs for bringing keen customer focus, high energy level and team spirit in the employees..  Working towards Profit Maximization by implementing Cost &Time management effectively.  Responsible & accountable for Schedule finalization, Competitor Analysis, this includes F & B Services, menu planning, food costing, vendor management etc.  Responsible for departmental budgeting  Managing outsourced manpower services.
  • 3.  Managing and scrutinizing daily MIS  Liasioning with E-Tax officials  Responsible for hiring and training the operations staff  To obtain the necessary licenses and permissions as and when required  To maintains healthy relationships with key vendors, local statutory and licensing authorities. To monitor the movie viewing trends and competitor tracking • Worked with Reliance Retail ltd. in capacity of Supervisor-Operations from Jan’2006 to April’2008  Assist other store employees with their work  Disseminate tasks and orders to employees  Train and evaluate trainees  Check the flow of the store from time to time.  Check the products before the opening and closing of the store  Encode the delivered or ordered materials or products  Assist the customer with their demands, suggestions and complaints.  Communicate with the manager regarding the sales, employees and other  Important matters.  Act as officer in charge whenever the presence of the Manager is not available • Worked with Parle Agro ltd Allahabad as a Sales Executive since July 2005-Dec 2006  Reporting to the Sales Officer  Direct responsible for achievement of primary and secondary sales targets.  Forecasting the market position and maintaining the targets  Building & maintaining business relationship with Distributor & Retailers  Maintain existing dealers and appoint new dealers  Taking care the Responsibilities of Sales promotion & market development activities  To report market information and sales figures on timely basis to the reporting authorities.  Maintaining & Verify the Damages & forward it to Sales Officer  Maintain the Visibilty,Merchandising & Availability of Product Range at the Retail counters  Monitoring the Competitor Activity & Promotion in the territory.  Maintain the DSR, Monthly Party Wise Primary & Secondary report & Send it to H.O ACADEMIA  Two years Diploma in Marketing Management from Institute Of Engineering & Rural Technology Allahabad  Graduation from University of Allahabad..  Intermediate (Commerce) U.P Board, C.A.V Inter College, Allahabad.  High School from U.P Board, C.A.V Inter College, Allahabad STRENGTHS  Dynamic, Hardworking.  Good leadership Skills.  Excellent Communication and analytical Skills. PERSONAL DETAILS  Father’s name: Mr. P.K Rai  Date of birth: 14th April 1986  Permanent Address: 353/296 A, Colonelganj, Allahabad-211002  Language known: ENGLISH & HINDI  Marital Status: Single
  • 4.  Gender: Male  Nationality: Indian AUTHORIZATION I hereby declare that all the above information is true to the best of my knowledge DATE… PLACE… (Akhilesh Rai)