Everybody is a genius!

1. Emotional Intelligence
(EQ)
ANTONIO COFFIELD

2. Discussion Roadmap
What is Emotional Intelligence (EQ)?
EQ v. Other Types of “Intelligence”
EQ Skepticism
How to Improve Your EQ
?

3. What does EQ mean to you?

4. What is Emotional Intelligence?
• Wikipedia: the capacity to be aware of, control, and express one's emotions, and to handle
interpersonal relationships judiciously and empathetically.
• In practical terms: an awareness that emotions can drive our behavior and impact people
(positively and negatively), and learning how to manage those emotions – both our own and
others – especially when we are under pressure.

5. What is Emotional Intelligence? (cont‘d)
• Emotional Intelligence (EQ or EI) is a term
created in 1990 by two researchers –
Peter Salavoy and John Mayer – and
popularized by Dan Goleman in his 1996
book of the same name.
• The ability to (1) recognize, understand
and manage our own emotions, and (2)
recognize, understand and influence the
emotions of others

6. Four Domains of EQ
1. Perceiving Emotions
2. Understanding Emotions (Empathy)
3. Managing Emotions
4. Using Emotions (Motivation / Manipulating)
→ Self Awareness
→ Social Awareness
→ Self Management
→ Relationship Management

7. 1. “Emotions are essential to rational thinking
because they are tied to values.”
-Damasio, Descartes’ Error: Emotion, Reason and the Human Brain (1994) /
De Sousa, The Rationality of Emotion (1987)
Two Keys to EQ

8. 1. “Emotions are essential to rational thinking
because they are tied to values.”
-Damasio, Descartes’ Error: Emotion, Reason and the Human Brain (1994) /
De Sousa, The Rationality of Emotion (1987)
2. Self-management and “The Ventilation Fallacy”
Two Keys to EQ

9. Why Emotional Intelligence?

10. What Makes a Leader “Smart”?
IQ vs EQ
• Studies show there is an relationship between Analytic Intelligence (IQ) and
Leadership Effectiveness.
• When IQ reaches a certain threshold, leadership is negatively affected.

11. Other Types of “Intelligence”

12. ● Ability to adapt in culturally
diverse settings (Early & Ang
2003)
● some overlap with SQ
● aka Creative Intelligence,
Common sense
knowledge, or “street
smarts”
● Ability to adapt to the
environment, shape and
modify it, or select an
new environment to
pursue goals. (Sternberg)
● Some overlap with SQ
● Understanding social
dynamics (boy v. girl,
man v. woman)
● Ability to “get along”
with others
● Incorporates aspects
of CQ and EQ
● While elements of EQ may
apply in other “intelligences”,
EQ isn’t believed to translate
across cultures or contexts
Cognitive
Intelligence
(IQ)
Cultural
Intelligence
(CQ)
Practical
Intelligence
(PQ)
Emotional
Intelligence
(EQ)
Social
Intelligence
(SQ)
IQ, EQ, CQ, PQ, & SQ

13. Emotional Intelligence is
Overrated
Let’s Not Underrate
Emotional Intelligence
“The best available evidence suggests
that emotional intelligence is not a
panacea. Let’s recognize it for what it
is: a set of skills that can be beneficial
in situations where emotional
information is rich or vital.”
https://www.linkedin.com/pulse/2014093012554
3-69244073-emotional-intelligence-is-overrated
(Adam Grant)
“A century of IQ research shows
intelligence predicts what job you
can get. But once you’re in that
position everyone you work with
will have passed the same IQ
requirement. Other abilities
actually determine outstanding
performance--especially emotional
intelligence.”
https://www.linkedin.com/pulse/2014101416375
5-117825785-let-s-not-underrate-emotional-
intelligence (Daniel Goleman)

14. *Boyatzis’ Model of Intentional Change
How Can You Improve Your EQ?

16. To Summarize
• EQ means knowing, understanding, and managing how emotions
impact our own behaviors and the behaviors of others (especially
under pressure)
• CQ, PQ, SQ are other intelligences that may serve as alternative
assessments of leadership in addition to IQ and EQ
• Some skepticism exists as to the efficacy of the science of EQ
• EQ can be improved in a number of ways, including evaluating
oneself, others, and relationship dynamics

17. Everybody is a genius. But if you judge a
fish by its ability to climb a tree, it will live its
whole life believing that it is stupid. – A. Einstein