1. Emotional Intelligence, as a psychological theory,was developed byPeter
Saloveyand John Mayer.
"Emotional intelligence is the ability to perceive emotions, to access and
generate emotions so as to assist thought, to understand emotions and
emotional knowledge, and to reflectively regulate emotions so as to
promote emotional and intellectual growth."
- Mayer & Salovey, 1997
The following steps describe the five components of emotional intelligence
at work, as developed by Daniel Goleman.
The Five Components ofEmotionalIntelligence
Self-awareness. The abilityto recognize and understandpersonalmoods
and emotions and drives,as well as theireffect on others.Hallmarks* of
self-awareness include self-confidence, realisticself-assessment,and a self-
deprecatingsense of humor. Self-awareness depends on one's abilityto
monitorone's own emotion state and to correctly identifyand name one's
emotions.
Self-regulation.The abilityto control or redirect disruptiveimpulses and
moods,and the propensityto suspend judgment and to thinkbefore acting.

2. Hallmarks include trustworthinessand integrity;comfort with ambiguity;
and openness to change.
Internal motivation. A passion to work for internal reasons that go beyond
money and status -which are external rewards, - such as an inner vision of
what is important in life, a joy in doingsomething,curiosityin learning,a
flow that comes with being immersed in an activity.A propensityto pursue
goals with energy and persistence.Hallmarks include a strongdrive to
achieve, optimism even in the face of failure, and organizational
commitment.
Empathy. The abilityto understand the emotional makeup ofother people.
A skill in treatingpeople accordingto theiremotional reactions.Hallmarks
include expertise in buildingand retainingtalent,cross-cultural sensitivity,
and service to clients and customers.(In an educationalcontext,empathyis
often thought to include, orlead to, sympathy,which implies concern,or
care or a wish to soften negative emotions orexperiences in others.) See
also Mirror Neurons.
It is important to note that empathydoes not necessarilyimply compassion.
Empathycan be 'used' for compassionate orcruel behavior.Serial killers
who marry and kill manypartners in a row tend to havegreat emphatic
skills!
Social skills. Proficiency in managing relationshipsand buildingnetworks,
and an abilityto find common ground and build rapport.Hallmarks ofsocial
skills include effectiveness in leadingchange, persuasiveness,and expertise
buildingand leadingteams.

3. Spiritual quotient (SQ) is described as a measure that looks at a
person's spiritual intelligence in the same way as intelligence
quotient(IQ) looks at cognitive intelligence.
We have all heard about the importance of Intelligence Quotient (IQ)
and Emotional Quotient (EQ). However, The concept of Spiritual
Quotient (SQ) is fast emerging as the next big thing.
Human beings have six senses. Spirituality is the ability to recognize
that there is intelligence beyond six senses. And this intelligence
creates and governs everything within and beyond the worlds we
know. We can surrender to this supreme intelligence through:
awareness (also known as mindfulness), contemplation (self enquiry),
and prayer (dedication).
An intelligence quotient, or IQ, is a score derived from one of
several standardized testsdesigned to assess human intelligence. The
abbreviation "IQ" was coined by thepsychologist William Stern for
the German term Intelligenz-quotient, his term for a scoring method for
intelligence tests he advocated in a 1912 book.[1]
When current IQ
tests are developed, the median raw score of the norming sample is
defined as IQ 100 and scores each standard deviation (SD) up or
down are defined as 15 IQ points greater or less,[2]
although this was
not always so historically. By this definition, approximately two-thirds
of the population scores an IQ between 85 and 115, and about 5
percent of the population scores above 125.[3][4]
Q scores are used as predictors of educational achievement, special
needs, job performance and income. They are also used to study IQ
distributions in populations and the correlations between IQ and other
variables.
Emotional intelligence (EI) is the ability to monitor one's own and
other people's emotions, to discriminate between different emotions
and label them appropriately, and to use emotional information to
guide thinking and behavior.[1]
There are three models of EI.
The ability model, developed by Peter Salovey and John Mayer,
focuses on the individual's ability to process emotional information and
use it to navigate the social environment.[2]
The trait model as
developed by Konstantin Vasily Petrides, "encompasses behavioral
dispositions and self perceived abilities and is measured through self

4. report".[3]
The final model, the mixed model is a combination of both
ability and trait EI. It defines EI as an array of skills and characteristics
that drive leadership performance, as proposed by Daniel Goleman.[4]
Studies have shown that people with high EI have greater mental
health, exemplary job performance, and more potent leadership skills.
Markers of EI and methods of developing it have become more widely
coveted in the past few decades. In addition, studies have begun to
provide evidence to help characterize the neural mechanisms of
emotional intelligence.[5][6][7]