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1. MODULE 8

2. Introduction
ThepsychologistsSalovey and
Mayer originally coined theterm
“Emotional Intelligence”in 1990.
Emotional intelligence canbe
abbreviated to (EI).
Daniel Goleman popularized it in
1995in the title of his book,
Emotional Intelligence: Whyitcan
Matter More thanIQ.

3. Daniel
IFYOUARE TUNED OUTOFOUR
OWN EMOTONS,
YOUWILLBE POORATREADING
THEM IN OTHERPEOPLE.

4. What isEmotionalIntelligence?
Wedefine EIasthe ability to:
• Recognize,understand& manageour ownemotions.
• Recognize,understandandinfluence the emotions ofothers.
• It is afactorin personal& professionalsuccess.
Emotional intelligence can be defined a
s “Understanding
one’s own feelings, empathy for the feelings of others &
the regulation of emotion in a way that enhances
living”.

5. Emotional Intelligence Domains
PERSONAL
C
OMPETENCE
Self
awareness
Self
Management
SOCIAL
COMPETENCE
Social
Awareness
Relationship
Management

6. PersonalCompetence
• Understand your own
feelings.
• Assessyour own emotional
state.
• Managing your own
emotions.
• T
ocontrol thatemotions.
Self
Awareness
Self
Management

7. SocialCompetence
SocialAwareness
• It involvesexpandingyour awarenessto include
the emotions ofthose people around you.
Relationship Management
• It meansusingawarenessof your own
emotions & those of others to build strong
relationships.

8. Social
Competence
• SocialAwareness
(1)Empathy
(2)Organizational
Awareness
(3)ServiceOrientation
Relationship
Management
(1) Communication
Skils
(2) Ability to
persuade& lead
(3) Developstrong
working relations

9. • Theability to understandsomeone
else’sfeelings& re-experiencethem.
Empathy
• It wasdefined by Golemanas“the
ability to readthe current of emotions&
political realities ingroups”.
Organizational
Awareness
• It builds on theempathy youhavewith
others by helping you assisttheir
personaldevelopment & satisfaction.
Service
Orientation
SocialAwareness

10. RelationshipManagement
• Thismeansbeing persuasive,well
presented & objective.
Communication
• Yourteam iswilling to follow your lead
& wantsto work with youto meet goals.
Leadership
• Theability to observe& provide
opportunities to fullydevelop individual
team members.
Developing
Others

11. DifferencebetweenEQ & IQ?
IntelligenceQuotient(IQ)
 Measures cognitive
intelligence – your ability to
learnskilled useof reason.
 Doesn’t change,fixed at
birth.
 Neocortex or top portionof
the brain.
 Getsyou through school.
EmotionalIntelligence
Quotient(EQ)
 Measuresemotional
intelligence- your abilityto
useemotions & cognitive
skils.
 Flexible skill, canbe
learned.
 Limbic systemportion of
the brain.
 Getsyou through life.

12. Ability to identifyEmotion
Self
Awareness
• Emotional self-Awareness:Reading one’sownemotions&
recognizingtheirimpact.
• Accurateself-assessment: Knowing one’sstrengths &limits.
• Self-confidence:Asoundsenseof one’sselfworth& capabilities.
Social
Awareness
• Empathy:Sensing other’semotions,understandingtheir
perspective&taking activeinterestin their concerns.
• OrganizationalAwareness:Reading the currentdecisions,
Networks &politics at theorganizationallevels.

13. Emotional Intelligence
Can affect the following:
1. Performance at work/school
2. Physical health
3. Mental health
4. Relationships

14. CanEQBeDeveloped?

15. Yes, you can develop your EQ by
upgrading your emotional skills. The
popular thinking that EQ is entirely
inherited isincorrect.
Emotional Intelligence isnot fixed at
birth. Thereisno emotional
intelligence as suchthat we know
today.Itissomething one haslearned.

16. Raising EQ!
“it is not the smartest people are
the most successful or most
fulfilled in life. IQ can help you get
into college, but EQ will help
manage the stress and emotions
when taking final exams”

17. Conclusion
IQ+EQ=SUCCESS

18. SHORT QUIZ
1. What is emotional intelligence?
2. Differentiate Emotional intelligence to
Intelligence Quotient ?
3. List down factors to identify your emotions?
4. As an adolescence, how will you better express
your positive emotions?

19. THANKYOU