This document proposes a service that facilitates cultural exchange and human collaboration between travelers and locals through an online platform. The service would connect visitors traveling to new places with volunteer mentors living in the area to gain a deeper understanding of the local culture, customs, and sites from knowledgeable insiders. By pairing travelers with mentors who share similar interests, the service aims to help visitors explore destinations more authentically while also providing economic opportunities and encouraging cross-cultural bonding on a global scale.

1. Growth Human Collaboration
Cultural Exchange
Making World A Family

2. Growth
Travel Health Mentor Economy
Unique Education Trust Building Work
Collaboration Customer Value Culture
Craft Tourism Environment Traditions
Global Practices Partnership
Exchange Explore Bonding Quality

3. Since Time Immemorial
Man has been collaborating
with others to Grow.
Growth in skills,
cultural and knowledge exchange happened .

4. Communication and Travel facilitated
Growth.
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5. Economy Growth
and Industrial Growth
happened by people going places.
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6. People used to communicate by letters
to Grow lifelong friendship.
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7. Remember
Why we made
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Pen Pals ?

9. Service Idea
Increase in travel is noted due to change in lifestyle and even globalization adds on to it. People belonging to di erent age
groups are travelling for various purposes. May it be from business , career, education, shop, holiday, leisure or simple explore
point of view. The concern is how much better one can actually know the unknown place as an outsider. Though there are numer-
ous services provided in this sector raging from guided tours, planned trips, university exchange tours all of these services fail to
get under the skin of the place of visit. The essence of exploring the places still remains unexplored which can be provided only
by the locals residing there. In travel still remains the fear of the ‘unknown’. Meeting people of your own interest would help you
explore the place, the people, the culture you always wished to know. The Service is to bring in collaboration between people who
are travelling to far o unknown locations and the locals.
How it works ?
The Service would work through a social media. Two kinds of pro le, one the visitor pro le, other the volunteer pro le will exist
in the forum. The Volunteer pro le , would list people who have an interest in travelling, knows and love their place and environ-
ment very well. They will be from diverse backgrounds and personas. The portal will en roll them as volunteers after they upload
their bio-data, areas of interest and proper security documents.
The Other pro le that is the visitor’s pro le can log in who wants to visit any foreign place and are not really interested in any
travel packages because of their di erent constraints like time, commercial approach etc. Individual youths who are travelling for
a career , business would need a native guidance as for them knowing the foreign land from its roots is very essential - the
language, gestures , rules etc. Both of pro le would be brought together in the platform to share their likings, interests, thoughts
and visitors can choose from the portal’s suggestion for the Volunteer who would accompany them in their visits.
Bene ts to the users :
- The visitor [ career, business, study , travel] can stay updated about the local current events.
- A prior bonding gets created between the visitor and the volunteer , which builds trust.
- It eradicates the sense of fear and insecurity of an unknown land and people.
- This service also helps in breaking the stereotyping image of people and nation
- Gives a scope of employment or earning to unemployed, retired or students interested for a side income.
- Encourages one to one communication.
- Nation bonding through human skills , opening a window to the world and making world a family.
Revenue Generation :
- Advertising : Localisation , advertisements of the places , stay of where the visitor’s are planing to visit.

10. Scenario

11. Scenario

12. the Service

13. You don’t
VISIT

14. You
EXPERIENCE

15. You don’t
TASTE

16. You
SAVOUR

17. Explore
Places
Customs
Sites
with In depth knowledge
Learn it from the Locals

18. Meet
Business Owners
Artisans
Domain specialists
Fascinating Locals

20. Service
Service
Visitor
Mentor
Service
Facilitator
Touch point
Touch point
Touch point
Role 3 Role 2 Role 1
Creates Account Online
Creates Account Online
Login and Pro le Creation Login and Pro le Creation
Con rmation by Mail
Con rmation by Mail
Service Touch Points + Blue Print
Mentor Selection
Suggestions for mentor (regd)
Select Mentor
Collaborate Online Collaborate Online
Chat Online, know likes and interests Chat Online, know likes and interests
Welcome Visitor Travel
Share thoughts. Meet Mentor
Discuss Iter nary, Places to visit
Share Iter nary, Places to visit
Take to di erent places Go Places, Explore, Know
Learn it from the locals
Good Service Visitor satis ed
Congratulate Mentor
Grow Friends network Visitor recommends mentor
Thank Visitor Rate Mentor
Upgrade Mentor

21. One to one interaction
Feel Safe
Guidance
Nuclear Families
Communication
Security
Stay Updated Volunteer Pro ling
Trust Building Scope of Earning
No Fear Bonding
Visitor + Volunteer Collaboration
Visitor
Volunteers
Making World A Family
Emerging Communities
Encouraging Friendship
Creating Relationships
Breaking Stereotypes
Encouraging Tourism Service Interaction

22. Business Model Canvas
Partners Key Activities Value Propositions Customer Relationships Customer Segments
Visitors (Travellers) Account Maintenance Growth in knowledge Customer Feedback Mechanism People travelling to unknown places
Volunteers (Mentors) Volunteer/Visitor Pro ling Growth in business Pro le management Researchers
Advertisers Search Engine Collaborating people from di erent nations Send Response Mails Historians
IT Service Providers Advertise Unique platform Scientists
Customer Relationship Encouraging Friendship Craftsmen
Creating Relationships Young Adults
Breaking Stereotypes Women Travellers
Encouraging Tourism Senior Citizens
Trust Building Travel Freaks
Easy Access
Social Platform
Scope of earning
Secure
Learn it from the locals
Key Resources Knowledge Hub
Channels
Advertising
Web Portal Web Portal
Reach to the targets
Servers Social Networking
IT Support Mobile Application
HR Stores
Public Relations
Research
Business Analysts
Cost Structure Revenue Streams
Servers and IT Support adds to the major part of the cost Contextual Advertising forms the major part of revenue
Design, customer care, marketing, networking,human resource,public relations The revenue would be generated by pay per click method
Fixed costs - o ce spaces, stores
Editied template from www.businessmodelgeneration.com
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23. Richa | Ankur | Madhumanti | Suganth