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15 Behavioural Economics Principles to
increase Conversions
A4U Expo 2012

http://twitter.com/kelvinnewman

kelvin.newman@SiteVisibility.co.uk
Strategy Director
             SiteVisibility
  A digital agency specialising in
retail, travel and financial services
Organiser
      BrightonSEO
The Free SEO Conference
Co-Founder
    Clockwork Talent
Decent Digital Recruitment
Text




       Social Proof

                  roblawton
tendency of people
assume the actions of
others reflect correct
behaviour for a given
situation
Text




   Loss Aversion
            Images_of_Money
the disutility of giving up
an object is greater than
the utility associated with
acquiring it
Anchoring


    Text




            Alex Bellink
the tendency to rely too
heavily, or "anchor," on a
past reference or on one
trait or piece of
information when making
decisions
Text




       Choice
       Supportive
       Bias
              shawncampbell
the tendency to remember
one's choices as better
than they actually were.
Decoy Effect


Text




                  ymorimo
preferences change when
there is a third option that
is asymmetrically
dominated
Text
       Distinction
       Bias




                cliff1066â„¢
the tendency to view two
options as more dissimilar
when evaluating them
simultaneously than when
evaluating them
separately
Experimenters Bias



             Text




                     [F]oxymoron
the tendency to believe
data that agrees with their
expectations and to
disbelieve, discard, or
downgrade data that
appear to conflict with
those expectations
Functional
Fixedness


             Text




                    jamingray
limits a person to using an
object only in the way it is
traditionally used
Hyperbolic
       Discounting
Text




               Identity Photogr@phy
the tendency for people to
have a stronger
preference for more
immediate payoffs
relative to later payoffs,
where the tendency
increases the closer to the
present both payoffs are
Knowledge
Bias

      Text




             Vox Efx
the tendency of people to
choose the option they
know best rather than the
best option
Post Purchase
Rationalisation


      Text




                  preetamrai
the tendency to persuade
oneself through rational
argument that a purchase
was a good value
Psuedocertainity
Effect


             Text




                    matsuyuki
the tendency to make risk-
averse choices if the
expected outcome is
positive, but make risk-
seeking choices to avoid
negative outcomes
Zero Risk
Bias




            JD Hancock
preference for reducing a
small risk to zero over a
greater reduction in a
larger risk
Dunning-
Kruger
    Text

Effect
tendency of unskilled
individuals suffer from
illusory superiority
mistakenly rating their
ability much higher than
average.
False
Consensus


            Text




                   JD Hancock
the tendency to
overestimate how much
other people agree with
him or her
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15 Behavioural Economics Principles to increase Conversions