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Introduction to Behavioural Economics
Some behavioural concepts
• Altruism                  • Bounded rationality
• Anchoring                 • Endowment effect
• Status Quo Bias           • Familiarity bias
• Expert Bias               • Money illusion
• Rules of Thumb            • Herd behaviour
• Framing problem
                            • Sunk cost fallacy
• Default behaviour
                            • Hyperbolic discounting
• The Winners' Curse
                            • Social capital
• Libertarian paternalism
• Neuro-economics
Behavioural economics

• Behavioural economics studies things like what people
  think "fairness" means, how much they are driven by
  greed, how they respond to cheats and so on.
• Traditionally, economists have assumed people to be
  coolly rational calculators of their own self-interest. Over
  the past few years, however, evidence from psychology
  and brain scans has persuaded many economists that
  reason does not always hold sway.
                    •   Acknowledged Source: New Scientist, March 2009
Some warm up exercises

• A town is served by two hospitals. In the larger hospital,
  about 45 babies are born each day, and 15 in the
  smaller hospital. You know that roughly 50% of babies
  born are boys, though may be higher or lower on a
  particular day. Over one year each hospital recorded the
  days on which more than 60% of babies born were boys.
• Which hospital recorded more such days?
   – LARGE or
   – SMALLER
Balls

• A baseball and bat together cost $11. The bat costs $10
  more than the ball. How much does the ball cost?
• Write down your answer.
Balls

• A baseball and bat together cost $11. The bat costs $10
  more than the ball. How much does the ball cost?
• Write down your answer.
• Half of Harvard students said $1, which is the intuitive
  answer but wrong!
• Correct answer is 50 cents: $10.50-$.50 = $10.00
• People tend to use “intuitive thinking” or rules of thumb
  when answering these questions!
Personality Disorder?

• Geoff is shy and withdrawn, invariably helpful, but with
  little interest in people. He is meek and tidy, and has a
  need for order and structure, and a passion for detail.
• Geoff is most likely to be?
• 1.   A Sheep Farmer
• 2.   A Salesman
• 3.   An Airline Pilot
• 4.   A Librarian
• 5.   A Novelist
Personality Disorder?

• Geoff is shy and withdrawn, invariably helpful, but with
  little interest in people. He is meek and tidy, and has a
  need for order and structure, and a passion for detail.
• Geoff is most likely to be?
• 1.   A Sheep Farmer
• 2.   A Salesman
• 3.   An Airline pilot
• 4.   A Librarian
• 5.   A Novelist
Names for Children

• Mary‟s Father has 5 daughters.
• The first four are called:
• Sante
• Senti
• Sinto
• Sontu
• What do you think the fifth one is called?
Names for Children

• Mary‟s Father has 5 daughters.
• The first four are called:
• Sante
• Senti
• Sinto
• Sontu
• What do you think the fifth one is called?
• Mary
Daytime

• If today is Friday, what is the day that follows the day
  that comes after the day that precedes the day before
  yesterday?
Daytime

• If today is Friday, what is the day that follows the day
  that comes after the day that precedes the day before
  yesterday?
• Thursday
Hotel Economics

• You are the caretaker of a new hotel
• The owner has asked you to buy numbers to fix to the
  doors of the rooms
• There are 100 rooms in the hotel numbered 1-100
• How many number 9s do you need for the doors?
Hotel Economics

• You are the caretaker of a new hotel
• The owner has asked you to buy numbers to fix to the
  doors of the rooms
• There are 100 rooms in the hotel numbered 1-100
• How many number 9s do you need for the doors?
• 20
Hotel Economics

• You are the caretaker or a new hotel
• The owner has asked you to buy numbers to fix to the
  doors of the rooms
• There are 100 rooms in the hotel numbered 1-100
• How many number 9s do you need for the doors?
• 20
• 9,19,29,39,49,59,69,79,89,99
• 90,91,92,93,94,95,96,97,98
Behavioural traits - procrastination
What is behavioural economics?

• Economics meets psychology
• Explores alternatives to perfect rationality
• Seeks to provide micro-foundations for our choices
Self-raised economists

• “The first company to manufacture a
  bread-making machine offered one
  model, priced at $275. Virtually no
  one bought it.”
• “The first company to manufacture a
  bread-making machine offered one
  model, priced at $275. Virtually no
  one bought it.”
• “The company then added another,
  larger model, priced at $400.
  Overnight, the sales of the $275
  model took off.”


• Source: Dan Ariely
Econs v Humans
• ECONS          • HUMANS
Econs v Humans
• ECONS                       • HUMANS
• Super-smart
• Rational
• Well defined preferences
• Self-interested / selfish
• Utility maximizers
Econs v Humans
• ECONS                       • HUMANS
• Super-smart                 • Flawed
• Rational                    • Biases in behaviour
• Well defined preferences    • Social animals
• Self-interested / selfish   • Not driven purely by the need
                                to maximise their welfare
• Utility maximizers
We will look at

• Known biases in behaviour
• Default behaviours
• Importance of social norms
• Significance of emotion and affected states when making
  choices
Some behavioural (cognitive) biases

• Loss aversion and the endowment effect
• Fear of change / status quo bias
• Herd behaviour
• Framing effects
• Availability heuristic
• Anchoring effects
• The zero price bias
• Confirmation bias
Loss aversion

• There are emotional and perceptual asymmetries
  between losses and gains.
   – A loss is more painful than a commensurate gain is
     pleasurable: losing a £10 note can be more irritating
     than finding one is joyful
   – People will go out of their way to avoid losses, while
     at the same they would not bother to go out of their
     way to gain something
• This is linked to the endowment effect
   – People try to keep something that they consider is
     „theirs‟, even when it is quite arbitrarily given
Fear of change

• People are often uncomfortable with uncertainty and
  therefore fear change
• We tend to prefer things the way they‟ve always been,
  and invest additional amounts in past strategies which
  we have pursued
• Examples?
Social (herd) behaviour

• Social learning
   – We often look to others to
     see how to behave e.g. in
     crises



• Expert bias
   – We are open to influence
     from people in authority or
     people we like e.g.
     Milgram pain experiment
A Young Monk asks.....



  Can I                       Can I
 smoke                        pray
while I’m                   when I’m
praying?                    smoking?
Ask a new question to change
             behaviour




How can you get people to use the stairs rather than the escalator?
Encouraging re-cycling
Framing and anchoring

          • How a decision is framed
            affects your choices
          • Most people are poor when
            it comes to
             – Assigning probabilities
             – Dealing with a little
               added complexity when
               making decisions
             – Too many choices may
               cause paralysis by
               analysis, reducing sales
Framing: Home Insulation
                • House insulation
                  reduces electricity bills
                  by £200 per year. Two
                  advertising campaigns:
                • Campaign A: “If you
                  insulate, you will save
                  £200 per year”
                • Campaign B: “if you do
                  not insulate, you will
                  lose £200 per year”
                • Which campaign will be
                  more effective?
Availability heuristic

• Which has more?
  – Words that begin with the letter "R" or "K"
  – Words that have the letter "R" or "K" in the third
    position
Availability heuristic

• Which has more?
  – Words that begin with the letter "R" or "K"
  – Words that have the letter "R" or "K" in the third
    position
• Answer
  – Words that have the letter "R" or "K" in the third
    position are more common.
  – There are three times as many words that have
    the letter "K" in the third position
Availability heuristic

• Availability heuristic, which means that people assess
  probabilities by asking whether examples easily come to
  mind
Hyperbolic discounting

• Which would you rather have?
• 50% off a new £20 shirt if you
  pay in cash
• 1.3% off a new £750 sofa
• £10 off the price of a £80 air
  ticket if you book online
The zero price bias

• People would rather receive a free $10 gift
  certificate (a $10 gain) than pay $7 for a
  $20 one ($13 gain).
Price anchoring (1)
• Imagine that you are on a
  beach on a sweltering day
  and that a friend offers to
  go back to your hotel to
  buy a bottle of your
  favourite beer - one for you
  and one for your friend.
  How much would you be
  willing to pay?


• Your answer is
  ___________
Price anchoring (2)

• Imagine that you are on a beach
  on a sweltering day and that a
  friend offers to go to the nearest
  supermarket to buy a bottle of
  your favourite beer - one for you
  and one for your friend. How
  much would you be willing to
  pay?
• Your answer is ___________
Default behaviour

• Default
   – Sometimes known as status-quo bias
   – Which aspects of your life are default?
   – Default settings can become sticky
      • Computers and screensavers / sleep mode
      • TV schedules – watching one programme after
        another
      • Choices made in the supermarket
Some behavioural economics issues

• Why people spend more when they swipe a credit card?
• Why do so many people fail to save for the future?
• How can we get people to reduce their own carbon
  footprint?
• Why do students find it hard to complete assignments on
  time?
• Does our emotional state affect our spending decisions?
• Should we move in the UK to a system of presumed
  consent for organ donations?
Bounded behaviour
• Bounded behaviour
   – People have limited time and capacity to weigh all relevant
     benefits and costs of a decision.
   – Added complexity can distort choice
• Bounded will-power
   – We tend to have more self-control “in the future” than now
• Bounded self-interest
   – We are often keen to engage in co-operative behaviour for
     the common interest and the common good
Social and private norms
Price anchoring
Affected states: Influence of arousal

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Behavioural economics introduction

  • 2. Some behavioural concepts • Altruism • Bounded rationality • Anchoring • Endowment effect • Status Quo Bias • Familiarity bias • Expert Bias • Money illusion • Rules of Thumb • Herd behaviour • Framing problem • Sunk cost fallacy • Default behaviour • Hyperbolic discounting • The Winners' Curse • Social capital • Libertarian paternalism • Neuro-economics
  • 3. Behavioural economics • Behavioural economics studies things like what people think "fairness" means, how much they are driven by greed, how they respond to cheats and so on. • Traditionally, economists have assumed people to be coolly rational calculators of their own self-interest. Over the past few years, however, evidence from psychology and brain scans has persuaded many economists that reason does not always hold sway. • Acknowledged Source: New Scientist, March 2009
  • 4. Some warm up exercises • A town is served by two hospitals. In the larger hospital, about 45 babies are born each day, and 15 in the smaller hospital. You know that roughly 50% of babies born are boys, though may be higher or lower on a particular day. Over one year each hospital recorded the days on which more than 60% of babies born were boys. • Which hospital recorded more such days? – LARGE or – SMALLER
  • 5. Balls • A baseball and bat together cost $11. The bat costs $10 more than the ball. How much does the ball cost? • Write down your answer.
  • 6. Balls • A baseball and bat together cost $11. The bat costs $10 more than the ball. How much does the ball cost? • Write down your answer. • Half of Harvard students said $1, which is the intuitive answer but wrong! • Correct answer is 50 cents: $10.50-$.50 = $10.00 • People tend to use “intuitive thinking” or rules of thumb when answering these questions!
  • 7. Personality Disorder? • Geoff is shy and withdrawn, invariably helpful, but with little interest in people. He is meek and tidy, and has a need for order and structure, and a passion for detail. • Geoff is most likely to be? • 1. A Sheep Farmer • 2. A Salesman • 3. An Airline Pilot • 4. A Librarian • 5. A Novelist
  • 8. Personality Disorder? • Geoff is shy and withdrawn, invariably helpful, but with little interest in people. He is meek and tidy, and has a need for order and structure, and a passion for detail. • Geoff is most likely to be? • 1. A Sheep Farmer • 2. A Salesman • 3. An Airline pilot • 4. A Librarian • 5. A Novelist
  • 9. Names for Children • Mary‟s Father has 5 daughters. • The first four are called: • Sante • Senti • Sinto • Sontu • What do you think the fifth one is called?
  • 10. Names for Children • Mary‟s Father has 5 daughters. • The first four are called: • Sante • Senti • Sinto • Sontu • What do you think the fifth one is called? • Mary
  • 11. Daytime • If today is Friday, what is the day that follows the day that comes after the day that precedes the day before yesterday?
  • 12. Daytime • If today is Friday, what is the day that follows the day that comes after the day that precedes the day before yesterday? • Thursday
  • 13. Hotel Economics • You are the caretaker of a new hotel • The owner has asked you to buy numbers to fix to the doors of the rooms • There are 100 rooms in the hotel numbered 1-100 • How many number 9s do you need for the doors?
  • 14. Hotel Economics • You are the caretaker of a new hotel • The owner has asked you to buy numbers to fix to the doors of the rooms • There are 100 rooms in the hotel numbered 1-100 • How many number 9s do you need for the doors? • 20
  • 15. Hotel Economics • You are the caretaker or a new hotel • The owner has asked you to buy numbers to fix to the doors of the rooms • There are 100 rooms in the hotel numbered 1-100 • How many number 9s do you need for the doors? • 20 • 9,19,29,39,49,59,69,79,89,99 • 90,91,92,93,94,95,96,97,98
  • 16. Behavioural traits - procrastination
  • 17. What is behavioural economics? • Economics meets psychology • Explores alternatives to perfect rationality • Seeks to provide micro-foundations for our choices
  • 18. Self-raised economists • “The first company to manufacture a bread-making machine offered one model, priced at $275. Virtually no one bought it.”
  • 19. • “The first company to manufacture a bread-making machine offered one model, priced at $275. Virtually no one bought it.” • “The company then added another, larger model, priced at $400. Overnight, the sales of the $275 model took off.” • Source: Dan Ariely
  • 20. Econs v Humans • ECONS • HUMANS
  • 21. Econs v Humans • ECONS • HUMANS • Super-smart • Rational • Well defined preferences • Self-interested / selfish • Utility maximizers
  • 22. Econs v Humans • ECONS • HUMANS • Super-smart • Flawed • Rational • Biases in behaviour • Well defined preferences • Social animals • Self-interested / selfish • Not driven purely by the need to maximise their welfare • Utility maximizers
  • 23. We will look at • Known biases in behaviour • Default behaviours • Importance of social norms • Significance of emotion and affected states when making choices
  • 24. Some behavioural (cognitive) biases • Loss aversion and the endowment effect • Fear of change / status quo bias • Herd behaviour • Framing effects • Availability heuristic • Anchoring effects • The zero price bias • Confirmation bias
  • 25. Loss aversion • There are emotional and perceptual asymmetries between losses and gains. – A loss is more painful than a commensurate gain is pleasurable: losing a £10 note can be more irritating than finding one is joyful – People will go out of their way to avoid losses, while at the same they would not bother to go out of their way to gain something • This is linked to the endowment effect – People try to keep something that they consider is „theirs‟, even when it is quite arbitrarily given
  • 26. Fear of change • People are often uncomfortable with uncertainty and therefore fear change • We tend to prefer things the way they‟ve always been, and invest additional amounts in past strategies which we have pursued • Examples?
  • 27. Social (herd) behaviour • Social learning – We often look to others to see how to behave e.g. in crises • Expert bias – We are open to influence from people in authority or people we like e.g. Milgram pain experiment
  • 28. A Young Monk asks..... Can I Can I smoke pray while I’m when I’m praying? smoking?
  • 29. Ask a new question to change behaviour How can you get people to use the stairs rather than the escalator?
  • 31. Framing and anchoring • How a decision is framed affects your choices • Most people are poor when it comes to – Assigning probabilities – Dealing with a little added complexity when making decisions – Too many choices may cause paralysis by analysis, reducing sales
  • 32. Framing: Home Insulation • House insulation reduces electricity bills by £200 per year. Two advertising campaigns: • Campaign A: “If you insulate, you will save £200 per year” • Campaign B: “if you do not insulate, you will lose £200 per year” • Which campaign will be more effective?
  • 33. Availability heuristic • Which has more? – Words that begin with the letter "R" or "K" – Words that have the letter "R" or "K" in the third position
  • 34. Availability heuristic • Which has more? – Words that begin with the letter "R" or "K" – Words that have the letter "R" or "K" in the third position • Answer – Words that have the letter "R" or "K" in the third position are more common. – There are three times as many words that have the letter "K" in the third position
  • 35. Availability heuristic • Availability heuristic, which means that people assess probabilities by asking whether examples easily come to mind
  • 36. Hyperbolic discounting • Which would you rather have? • 50% off a new £20 shirt if you pay in cash • 1.3% off a new £750 sofa • £10 off the price of a £80 air ticket if you book online
  • 37. The zero price bias • People would rather receive a free $10 gift certificate (a $10 gain) than pay $7 for a $20 one ($13 gain).
  • 38. Price anchoring (1) • Imagine that you are on a beach on a sweltering day and that a friend offers to go back to your hotel to buy a bottle of your favourite beer - one for you and one for your friend. How much would you be willing to pay? • Your answer is ___________
  • 39. Price anchoring (2) • Imagine that you are on a beach on a sweltering day and that a friend offers to go to the nearest supermarket to buy a bottle of your favourite beer - one for you and one for your friend. How much would you be willing to pay? • Your answer is ___________
  • 40. Default behaviour • Default – Sometimes known as status-quo bias – Which aspects of your life are default? – Default settings can become sticky • Computers and screensavers / sleep mode • TV schedules – watching one programme after another • Choices made in the supermarket
  • 41. Some behavioural economics issues • Why people spend more when they swipe a credit card? • Why do so many people fail to save for the future? • How can we get people to reduce their own carbon footprint? • Why do students find it hard to complete assignments on time? • Does our emotional state affect our spending decisions? • Should we move in the UK to a system of presumed consent for organ donations?
  • 42. Bounded behaviour • Bounded behaviour – People have limited time and capacity to weigh all relevant benefits and costs of a decision. – Added complexity can distort choice • Bounded will-power – We tend to have more self-control “in the future” than now • Bounded self-interest – We are often keen to engage in co-operative behaviour for the common interest and the common good