PRESENTATION ON“BIG 5 Personality Traits “ Based on Hotel Himalayan Horizon BY: •Chhitiz Shrestha •Satish Khadka •Leeza Shrestha •Zhang Peng
Introduction (Personality) The pattern of characteristic thoughts, feelings, and behaviors that distinguishes one person from another and that persists over time and situation, Is fairly stable and predictable throughout different situations and time, Dependent on the situation, personality traits may be more or less visible and personality may also develop over time, Changes which reflect events and feelings during the lifespan only affect the surface and not the core character Profound changes in personality are usually consequences of major life changes or deliberate effort
The “5 Personality Traits” The big 5 personality traits are: Neuroticism Extraversion Openness to experience Agreeableness Conscientiousness
Neuroticism Tendency to experience negative emotions, such as anger, anxiety, or depression Low levels of neuroticism indicate emotional stability High levels of neuroticism increase the likelihood of experiencing negative emotions Contrasts emotional stability and even- temperedness with negative emotionality, such as feeling anxious, nervous, sad, and tense
Extraversion Characterized by positive emotions, surgency, and the tendency to seek out stimulation and the company of others Implies an energetic approach to the social and material world Extroverts tend to be more physically and verbally active whereas introverts are independent, reserved, steady and like being alone Includes traits such as sociability, activity, assertiveness, and positive emotionality
Openness to experience General appreciation for art, emotion, adventure, unusual ideas, imagination, curiosity, and variety of experience Relates to intellect, openness to new ideas, cultural interests, educational aptitude and creativity as well as an interest in varied sensory and cognitive experience Describes the breadth, depth, originality, and complexity of an individual’s mental and experiential life
Agreeableness A tendency to be compassionate and cooperative rather than suspicious and antagonistic Includes traits such as altruism, tender- mindedness, trust, and modesty Scale is linked to , nurturance, caring and emotional support versus competitiveness, hostility, indifference, self- centeredness, spitefulness and jealousy Agreeable people can be described as altruistic, gentle, kind, sympathetic and warm.
Conscientiousness Tendency to show self-discipline, act dutifully, and aim for achievement against measures or outside expectations. Describes socially prescribed impulse control that facilitates task and goal-directed behavior, The focused person concentrates on a limited number of goals but strives hard to reach them, Flexible person is more impulsive and easier to persuade from one task to another.
Personality dimensions and their pole traitsPersonality dimension High level Low level Neuroticism sensitive, nervous secure, confident Extraversion outgoing, energetic shy, withdrawnOpenness to experience inventive, curious cautious, conservative Agreeableness friendly, compassionate competitive, outspoken Conscientiousness efficient, organized easy-going, careless
Introduction to Hotel HimalayanHorizon Established in 1968 By Mr. B.P Shrestha Situated 30 km. west of Kathmandu Committed to provide first class hospitality and service to all their esteemed guests Awarded with many national and international honors
Specialty of the hotel Outstanding View of the Himalayan Peaks A historic town, fine old houses and temples Opportunities to trek and explore First class hospitality
Methodology Made a questionnaire for 5 traits 5 questions for each questionnaire On site visit of the hotel Interviewed 15 staff members Their Roles ranged form the Manager of the hotel to ordinary waiters. To make the study vaster, different genders and age group interviewed
Results More of the staffs were emotionally stable yet some also were easily disturbed and irritated. 9 people had low levels of neuroticism and 6 people had high levels of neuroticism More of the staffs found themselves comfortable around people and being focal point of attraction Noticeably the roles requiring high human interaction had high levels of extraversion The people who had lower level of extraversion were related to housekeeping, gardening and security
Results According to our survey 9 people had high level of openness to experience People from mixed roles had high levels of openness to experience Eg. Manager, waiter, gardener, etc However about 6 people had other opinions Like openness to experience more people had high levels of agreeableness Most staff members found themselves making people at ease, feeling concerned for others and sympathizing with others
Results According to our survey 8 people had high levels of conscientiousness yet the remaining 7 had low levels of conscientiousness Most of them were always prepared, following duties and admiring orders The manager, the waiters and the receptionist had noticeably higher levels of conscientiousness Yet others also had lower levels of conscientiousness
Weakness of the study “5 Personality Traits” neglects traits as: Religiosity Manipulativeness Honesty Conservativeness Masculinity/Femininity Sense of humor
Findings A persons ratings has been found to change with time, with Agreeableness and Conscientiousness increasing, while Extroversion, Neuroticism, and Openness generally decrease as a person ages Women scored higher in both the Agreeableness and Neuroticism People with roles which are more interactive seem to have high extraversion and openness to experience People with roles which are less interactive seem to have high neuroticism.
Suggestions People can be more motivated to their work if their personality is adaptable, proactive and resilient. Following order, the rules and work schedule can help improve the conscientiousness Neuroticism can be improved by avoiding anger, anxiety and depression But, we cannot ask someone to change their personality Yet giving attention to emotional stability, creativity and appreciativeness create an attractive personality
References Google.com Himalayanhrizon.com Big 5 Personality – feedback to test takers Mentalhealth.com Big Five Inventory – Oliver D. John Wikipedia.com
Special Thanks to Mr. Kiran Prasad Shrestha (Managing Director) Mr. Thama Nath Dhungana (Manager) All the staffs of Hotel Himalayan Horizon who participated in the survey