The document presents findings from a study of personality traits among staff members at Hotel Himalayan Horizon. Personality was assessed based on the Big Five model, which examines Neuroticism, Extraversion, Openness, Agreeableness, and Conscientiousness. Surveys of 15 staff found most to be emotionally stable yet some easily irritated. Those in roles requiring interaction scored high in Extraversion. Most staff showed Openness and Agreeableness. Conscientiousness levels varied, with managers and front-line staff scoring highest. The study provided insights but was limited by not assessing all traits. Suggestions focus on personality fit and developing traits like stability, creativity, and appreciation.

1. PRESENTATION ON
“BIG 5 Personality Traits “
Based on Hotel Himalayan Horizon
BY:
•Chhitiz
Shrestha
•Satish Khadka
•Leeza Shrestha
•Zhang Peng

2. Introduction (Personality)
 The pattern of characteristic thoughts, feelings, and behaviors that
distinguishes one person from another and that persists over time and
situation,
 Is fairly stable and predictable throughout different situations and
time,
 Dependent on the situation, personality traits may be more or less
visible and personality may also develop over time,
 Changes which reflect events and feelings during the lifespan only
affect the surface and not the core character
 Profound changes in personality are usually consequences of major life
changes or deliberate effort

3. The “5 Personality Traits”
 The big 5 personality traits are:
 Neuroticism
 Extraversion
 Openness to experience
 Agreeableness
 Conscientiousness

4. Neuroticism
 Tendency to experience negative
emotions, such as anger, anxiety, or
depression
 Low levels of neuroticism indicate
emotional stability
 High levels of neuroticism increase the
likelihood of experiencing negative
emotions
 Contrasts emotional stability and even-
temperedness with negative
emotionality, such as feeling
anxious, nervous, sad, and tense

5. Extraversion
 Characterized by positive emotions, surgency, and the
tendency to seek out stimulation and the company of
others
 Implies an energetic approach to the social and
material world
 Extroverts tend to be more physically and verbally
active whereas introverts are
independent, reserved, steady and like being alone
 Includes traits such as
sociability, activity, assertiveness, and positive
emotionality

6. Openness to experience
 General appreciation for
art, emotion, adventure, unusual
ideas, imagination, curiosity, and variety of experience
 Relates to intellect, openness to new ideas, cultural
interests, educational aptitude and creativity as well as
an interest in varied sensory and cognitive experience
 Describes the breadth, depth, originality, and
complexity of an individual’s mental and experiential
life

7. Agreeableness
 A tendency to be compassionate and
cooperative rather than suspicious and
antagonistic
 Includes traits such as altruism, tender-
mindedness, trust, and modesty
 Scale is linked to , nurturance, caring and
emotional support versus
competitiveness, hostility, indifference, self-
centeredness, spitefulness and jealousy
 Agreeable people can be described as
altruistic, gentle, kind, sympathetic and warm.

8. Conscientiousness
 Tendency to show self-discipline, act dutifully, and aim
for achievement against measures or outside
expectations.
 Describes socially prescribed impulse control that
facilitates task and goal-directed behavior,
 The focused person concentrates on a limited number
of goals but strives hard to reach them,
 Flexible person is more impulsive and easier to
persuade from one task to another.

9. Personality dimensions and their pole
traits
Personality dimension High level Low level
Neuroticism sensitive, nervous secure, confident
Extraversion outgoing, energetic shy, withdrawn
Openness to experience inventive, curious cautious, conservative
Agreeableness friendly, compassionate competitive, outspoken
Conscientiousness efficient, organized easy-going, careless

10. Introduction to Hotel Himalayan
Horizon
 Established in 1968 By Mr. B.P
Shrestha
 Situated 30 km. west of
Kathmandu
 Committed to provide first class
hospitality and service to all their
esteemed guests
 Awarded with many national and
international honors

11. Specialty of the hotel
 Outstanding View of the Himalayan Peaks
 A historic town, fine old houses and
temples
 Opportunities to trek and explore
 First class hospitality

12. Methodology
 Made a questionnaire for 5 traits
 5 questions for each questionnaire
 On site visit of the hotel
 Interviewed 15 staff members
 Their Roles ranged form the Manager of the hotel to ordinary
waiters.
 To make the study vaster, different genders and age group
interviewed

13. Results
 More of the staffs were emotionally stable yet some
also were easily disturbed and irritated.
 9 people had low levels of neuroticism and 6 people
had high levels of neuroticism
 More of the staffs found themselves comfortable
around people and being focal point of attraction
 Noticeably the roles requiring high human interaction
had high levels of extraversion
 The people who had lower level of extraversion were
related to housekeeping, gardening and security

14. Results
 According to our survey 9 people had high level of
openness to experience
 People from mixed roles had high levels of openness to
experience Eg. Manager, waiter, gardener, etc
 However about 6 people had other opinions
 Like openness to experience more people had high
levels of agreeableness
 Most staff members found themselves making people
at ease, feeling concerned for others and sympathizing
with others

15. Results
 According to our survey 8 people had high levels of
conscientiousness yet the remaining 7 had low levels
of conscientiousness
 Most of them were always prepared, following duties
and admiring orders
 The manager, the waiters and the receptionist had
noticeably higher levels of conscientiousness
 Yet others also had lower levels of conscientiousness

16. Graphical Representation
10
9
8
7
6
5
4
3 High Level
2
1 Low Level
0

17. Weakness of the study
 “5 Personality Traits” neglects traits as:
 Religiosity
 Manipulativeness
 Honesty
 Conservativeness
 Masculinity/Femininity
 Sense of humor

18. Findings
 A person's ratings has been found to change with
time, with Agreeableness and Conscientiousness
increasing, while Extroversion, Neuroticism, and
Openness generally decrease as a person ages
 Women scored higher in both the Agreeableness and
Neuroticism
 People with roles which are more interactive seem to
have high extraversion and openness to experience
 People with roles which are less interactive seem to
have high neuroticism.

19. Suggestions
 People can be more motivated to their work if their
personality is adaptable, proactive and resilient.
 Following order, the rules and work schedule can help
improve the conscientiousness
 Neuroticism can be improved by avoiding
anger, anxiety and depression
 But, we cannot ask someone to change their
personality
 Yet giving attention to emotional stability, creativity
and appreciativeness create an attractive personality

20. References
 Google.com
 Himalayanhrizon.com
 Big 5 Personality – feedback to test takers
 Mentalhealth.com
 Big Five Inventory – Oliver D. John
 Wikipedia.com

21. Special Thanks to
 Mr. Kiran Prasad Shrestha (Managing Director)
 Mr. Thama Nath Dhungana (Manager)
 All the staffs of Hotel Himalayan Horizon who
participated in the survey