A REPORT ON HOTEL HIMALAYAN HORIZONBy:•Anmol Pasa Shrestha•Chhitiz Shrestha•Leeza Shrestha•Niraj Taujale•Raj Shrestha•Sunita Shrestha
BACKGROUND The report is based upon hands on approach study of “Hotel Himalayan Horizon” Study of the organization’s Structure, Work process, Objectives, Responsibilities, Services, etc. Overall, an exceptional experience
OBJECTIVES OF THE STUDY The organization’s structure The services provided by the organization The future plans of the organization The objective of the MD The responsibilities of the MD The work process of the MD To know the challenges faced by the MD
INTRODUCTION Tourism industry, one of the most illustrious industries in Nepal, Rise of Sun n’ Snow Pvt. Ltd. Established “Hotel Himalayan Horizon” in 1968. Initiated by Mr. B.P Shrestha, the former Mayor of Dhulikhel Now after 42 years, still committed to their mission, to provide first class hospitality service to all their esteemed guests.
ORGANIZATIONAL STRUCTURE Actually a family run company. No formal organizational structure. First established by Mr. B.P. Shrestha in 1968. Mr. B.P. Shrestha is retired as acts as a formal advisor. The current MD is Mr. Kiran Shrestha, He acts as the head of the organization and makes all the financial decisions. Mr. Suren Shrestha, his cousin is working as a deputy. So being a family company, this is the organizational structure.
SPECIALTY Outstanding View of the Himalayan Peaks A historic town, fine old houses and temples Opportunities to trek and explore First class hospitality
LOCATION Situated at an Altitude of 1441 Meters, Latitude- N 270 – 36’ – 992” Longitude – E 850 33’ 432” 30 km. west of Kathmandu City Reservation Office 3rd Floor, Room No. 308, China Town, Shopping Centre, Churchill Complex,
NUMBER OF STAFFS/EMPLOYEES General Manager – 1 Receptionist – 3 Waiters – 10 Cooks – 7 Gardeners – 5 Housekeepers – 6 Security Guards – 4 Utility and Repairs Incharge – 2
NUMBER OF STAFFS/EMPLOYEES The number of employees and staff at the city reservation office, Receptionist – 1 Marketing Incharge – 2 Accountant – 1 Peon – 1
ACHIEVEMENTS NRI institute Bangkok, Thailand for "Pride of India Gold Award, 1991". International Friendship society of India-Singapore for "Pride of Asia International Award, 1992". International Excellence Gold Award, 1993.
ACHIEVEMENTS Udyog Exchange Award by Union Ministry for Railways, India. Tourist Guide Association of Nepal; Appreciation Award for Excellence in Tourism Trade in 2050. Mumbai (India) Travel Trade Associations Appreciation Award, 1997 for recognition of satisfactory services rendered.
ACHIEVEMENTS Late King Birenda also honored Managing Director B.P. Shrestha from Himalayan Horizon with: Bikhyat Trishakti Patta Suprabal Gorkha Dakshin Bahu Prabal Gurkha Dakshin Bahu
INFORMATION FROM THE MD Main responsibilities All financial decisions Most managerial decisions Work process Input from employees Inspection of the service provided Work distributed to the deputy and the general manager Decisions made swiftly
INFORMATION FROM THE MD Challenges Controlling labor unions Hiring staffs Purchasing supplies
FUTURE PLANS The future Plans of “Sun N’ Snow Pvt. Ltd.” include the following plans: To maintain the standard of Hotel Himalayan Horizon Expand the Hotel to a 5 star standard Open a restaurant at Kathmandu under “Sun N’ Snow Pvt. Ltd.” Open possible branches at other various locations
LIMITATIONS OF THE RESEARCH Since the hotel was located 30 km away from Kathmandu only some of us could visit for the research All of the group members found it quite difficult to mage time to work together We could not collect as much information as we would have liked to
CONCLUSION Himalayan Horizon is served by qualified, experienced and devoted executives and staff A well managed organization Guests can enjoy the customary Nepali hospitality in the Hotel with its old-world elegance and comfort in modern facilities, providing relaxation unlike any other And as they say “come out of Kathmandu, Dhulikhel is different”
SPECIAL THANKS Mr. Kiran Prasad Shrestha (Managing Director) Mr. Thama Nath Dhungana ( General Manager)