This document provides an introduction to social media. It defines social media as the use of electronic tools to share and discuss information with others. It explains that social media allows marketers to connect with consumers on a personal level. Traditional marketing does not work as well in social conversations where people trust recommendations from other consumers over advertisements. The document then gives overviews of popular social media sites like blogs, Twitter, Facebook and LinkedIn and discusses why brands should have a presence on these sites.
15. Social Media Matters Social Media allows marketers to connect with consumers on an intimate, 1:1 social level More People Use Social Networks than email.
16. ONLY 14% OF PEOPLE TRUST ADVERTISEMENTS. 78% OF PEOPLE TRUST RECOMMENDATIONS FROM OTHER CONSUMERS. NIELSEN âTRUST IN ADVERTISINGâ REPORT, OCTOBER 2007 NIELSEN âTRUST IN ADVERTISINGâ REPORT, OCTOBER 2007
17. â Blogs represent the best chance for companies to inform the conversation.â Richard Edelman President and CEO Edelman
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20. 89% OF BLOGGERS TALK ABOUT BRANDS THAT THEY LOVE 84% OF BLOGGERS POST PRODUCT AND BRAND REVIEWS
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22. Twitter 18M users by the end of 2009 1,382% Growth Rate $0 Revenue
23. By 2010 , eMarketer expects that 15.5% of all U.S. adult Internet users will use Twitter.
24. In August 2009, Pear Analytics did a survey and figured out that 40% of Twitter is pointless babble
45-54 year olds are the top demographic. The more expected demo of 25-34 year olds following closely behind at second. But notice how boomers and senior citizens are getting Twitter on more likely than their grandchildren: