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The Future of UC, Videoconferencing, and Telepresence—Challenges and Opportunities Eric D. Newton

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  • 1. The Future of UC, Videoconferencing, and Telepresence—Challenges and Opportunities
    Eric D. Newton
    Chief Architect, AT&T Interactive Solutions
    Mar 2011
  • 2. Eric D. NewtonNetwork Design and Consulting
    2
    • 15 years in IP networking
    • 3. 10 years in interactive and unified
    communications
    • Consulting with AT&T’s largest global customers
    • 4. Proofs of concepts for specific customer needs
    • 5. Customer demonstrations of UC-, video-, and
    telepresence-related solutions
    • AT&T product support and testing
    • 6. AVCS/AVGS (videoconferencing)
    • 7. ATS (telepresence)
    • 8. AT&T Connect/UCaaS (UC)
    • 9. PVMS (streaming, rich media)
    • 10. NBFMC (Mobility)
    Technology Evangelist
  • 11. Cautionary Language Concerning Forward-Looking Statements
    Information set forth in this presentation may contain financial estimates and other forward-looking statements that are subject to risks and uncertainties, and actual results may differ materially. A discussion of factors that may affect future results is contained in AT&T’s filings with the Securities and Exchange Commission. AT&T disclaims any obligation to update and revise statements contained in this presentation based on new information or otherwise.
    3
    Safe Harbor Statement
  • 12.
    • How we benefit from standards
    • 13. Where we need standards
    • 14. What can I do?
    • 15. Hint: get involved!
    4
    Interoperability and Standards Benefit Us All
  • 16. The World We Want
    5
    • High accessibility
    • 17. High availability
    • 18. Predictable performance
    • 19. Presence
    Mobile
    any network
    —wired or wireless
    Broadband
    single- and multi-
    codec systems
    Private VPN
    fixed and
    mobile devices
    hardware and
    software endpoints
  • 20. The World We Have
    6
  • 21. AT&T’s Approach to Video and TelepresenceAT&T Business Exchange—Single Collaboration Experience
    ACCESS TO COLLABORATION
    • APPLICATION SERVICES
    Mobile
    Healthcare Integrated Solutions
    Expert on Demand Solutions
    Desk Top
    Virtual Meetings
    AT&T VNOC
    AT&T BusinessExchange
    Lap Top
    Walk In Booth
    AT&T CONNECT
    NON AT&TSERVICEDEND POINTS
    Seamless Functionality
    Platforms, Scheduling, Directories, Concierge, Customer Experience
    Immersive
    Collaboration
    Session
    Cisco Immersive
    Walk In Booth
    Other Immersive
    Mobile
    Lap Top
    SD / HD Video
    Desk Phone
    Desk Top
    © 2010 AT&T Intellectual Property. All rights reserved.
    7
    7
  • 22.
    • Customers/End Users
    • 23. Customers have made investments in solutions that fit specific needs (UC, voice, video)
    • 24. Need assurances they can provide a minimum feature set across these solutions
    • 25. Vendors
    • 26. Increased utility of product or solution
    • 27. Increased value of product or solution
    • 28. Service Providers
    • 29. Easier to provide managed services to customers
    • 30. Easier to extend vendor capabilities
    8
    How We Benefit from Standards
  • 31.
    • IETF RFC 1918
    • 32. Defined security boundaries
    • 33. ITU H.460
    • 34. More elegant NAT/Firewall traversal
    • 35. IEEE 802.3ab (1000BASE-T)
    • 36. No half-duplex (well, almost. . .)
    9
    Where We Benefit from Standards
  • 37.
    • Common Signaling Protocol
    • 38. SIP needs feature-parity with H.323
    • 39. Multi-Codec Support
    • 40. Immersive systems do have a place in corporate environments
    • 41. Data Sharing
    • 42. Essential element of experience
    • 43. Encryption
    • 44. 256-bit AES minimum
    • 45. SRTP and digital certificates
    • 46. Presence
    • 47. Voice and video solutions need to participate with UC
    10
    Where We Need Standardization
  • 48.
    • Customers/End Users
    • 49. Push vendors and service providers to support standards
    • 50. Vendors
    • 51. Extend standards, not circumvent them
    • 52. Service Providers
    • 53. Embrace standards
    • 54. IMTC Members
    • 55. Participate and support process
    11
    What Can I Do?
    “You”-nified Communications are what you make them.
  • 56. Thank you for your participation!