© 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1Cisco Confidential 1© 2013 Cisco and/or its affiliates. All rights reserved.
Small Cells in the Enterprise
Jared Headley
Senior Director, SP Mobility, Cisco
October 8, 2013
Cisco Public
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$30,000 to $1,000 USD
94%
22 of 23
100s
Cisco Public
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Business Drivers
• BYOD driving convergence
• High ARPU subscribers
• Account level management
• New Business Models
Technical Drivers
• Target deep indoors where traffic is
• Low mobility requirements
• Converge with managed Wi-Fi
• Professional installation
Cisco Public
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Power
Real Estate Backhaul
Cost Support
Security
Cisco Public
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NOT TARGETED
Good coverage
NOT
TARGETED
< 10 lines
NOT TARGETED
Competitors’ Customers
NOT
TARGETED
Current Wi-Fi
Customers
NOT
TARGETED
Vertical Markets
CURRENTLY
TARGETED
10-50 mobile lines
+ poor coverage
= Small Cell Target
$
$
$
Cisco Public
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• VOICE
• VOICE
•VOICE
Beyond voice:
• Clear support roles
• Lower TCO
• Location services
• Cloud managed PBX /
voice services
• Emergency services
• Employee vs. Guest
services
• And more…
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• Indoor small cells must match macro features and KPIs
• Requires new generation of high-availability software
99.999%
uptime
Typical transactions/day per small
cell in downtown Tokyo and Seoul60,000
95
96
97
98
99
100
M T W T F S S
Voice
PS
Voice and PS Setup Rate %
[one week in Aug 2012]
Cisco Public
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B to C/B
• Product to Ent
• Services to SP
• Joint GTM with SP
MNO Activates
Small Cell
Service
End Customer
• Enterprise
• SMB
• Consumer
B to B
• Product
• Services
• Joint GTM
MNO Offers a
Managed Small
Cell Service
End Customer
• Enterprise
• SMB
• Consumer
Model 1: Small Cell Locked Service
Model 2: Small Cell Unlocked Service
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• Ability to support a variety of
deployment models is critical
• Fully managed service for
both Wi-Fi and Licensed Small
Cell from Operator
• Deliver managed Licensed
Small Cell service over
existing (and managed by)
Enterprise Wi-Fi
“I will own my Wi-Fi…”
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Education /
Campus
Retail /
Shopping Mall
Healthcare /
Hospital
Hospitality /
Hotels
Cisco Public
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• 50%+ of all purchases influenced by
mobile apps and social media
• 19% of mobile users turned on location
services In 2012
• 94% of users who receive location-based
services consider them valuable
Sources: Conlumino , TNS Global, Nick Lippis
UK retailers missing out on up to £12 billion in potential sales by failing
to engage consumers through digital channels
Cisco Public
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Location analytics provide insights
into device’s journey inside a venue
Where people go? What are the
common paths? Most visited places?
How long people stay in each place?
Where is the first place they stop?
Analyze patterns of repeat vs. visitors
Trend analysis & history comparison
Quantify &
justify rental
pricing
Measure
signage
impact
Perform
predictive
analytics
Analyze
changes
impact
Analytics Benefits to Venues:
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• Internal optimization and performance benefits
• External monetization
Frequency
Customers
Data Volume
Analytic Intensity
Value
Manual Reports Automatic Reports
One-Time Subscription Custom Single Feed Multi-Feed Queryable
Static report
on network
usage
Recurring
report with
analyzed data
Project-based
analysis, outp
ut
API from
database /
network
API from
database /
network
Exposed
database &
network
Retail, SMB
Goodwill
Retail, SMB
Large
Retail, Franch
ises
Larger B2B Larger B2B Multiple B2Bs
Cisco Public
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• Seoul: Population 15 Mil
• Provide coverage in areas
difficult to reach with
macro LTE network
• Provide higher speed data
rates and capacity in
densely populated areas
• 18,000 LTE Small cells
deployed
• Dramatic gain in user data
rate with increased small
cell deployment
Mass Scale Commercial LTE Small Cell Deployment
Indoor Hotspot
Cisco Public
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Hospital Campus Network
• Millions of square ft.
• 50k guest / 50k business
users
• Hundreds of thousands
of devices
• Highly regulated
(eg: sealed APs)
• Provide superior data
access via Wi-Fi and
ubiquitous voice coverage
via Licensed Small Cell
© 2013 Cisco and/or its affiliates. All rights reserved.
Cisco Confidential 15
Cisco USC 5310
Cisco Aironet 3600
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• $30,000 to $1,000 – We must drive the cost of Small Cell
deployment down to something more like Wi-Fi
• 94% of users who receive location-based services consider
them valuable
• 22 of 23 Enterprise customers at a recent Cisco Customer
Advisory Board say that they WANT Small Cells NOW
Primarily to solve a voice coverage issue
Willing to allow SPs to leverage existing LAN infrastructure and Wi-Fi
footprint
• 100s of Wi-Fi Enterprise customers are asking how soon
can they get Licensed Small Cells
Cisco Public
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• Enterprises are demanding Small Cells
Believe a lower TCO to solve voice coverage challenges
• Leverage of the Wi-Fi footprint and practices are key
Model for lower cost deployment
Opportunity to leverage existing Wi-Fi infrastructure
• Understanding Enterprise Verticals is key
Apps and services are different at verticals from Hospitals to Hotels to
Campuses to Malls
Partners and integrators as well as CIO relationships are important to
leverage
• Location-based services, analytics and applications are a
unique opportunity with small cells
Cisco Public
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Thank you.

Small Cells in the Enterprise

  • 1.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 1Cisco Confidential 1© 2013 Cisco and/or its affiliates. All rights reserved. Small Cells in the Enterprise Jared Headley Senior Director, SP Mobility, Cisco October 8, 2013 Cisco Public
  • 2.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 2 $30,000 to $1,000 USD 94% 22 of 23 100s Cisco Public
  • 3.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 3 Business Drivers • BYOD driving convergence • High ARPU subscribers • Account level management • New Business Models Technical Drivers • Target deep indoors where traffic is • Low mobility requirements • Converge with managed Wi-Fi • Professional installation Cisco Public
  • 4.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 4 Power Real Estate Backhaul Cost Support Security Cisco Public
  • 5.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 5 NOT TARGETED Good coverage NOT TARGETED < 10 lines NOT TARGETED Competitors’ Customers NOT TARGETED Current Wi-Fi Customers NOT TARGETED Vertical Markets CURRENTLY TARGETED 10-50 mobile lines + poor coverage = Small Cell Target $ $ $ Cisco Public
  • 6.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 6 • VOICE • VOICE •VOICE Beyond voice: • Clear support roles • Lower TCO • Location services • Cloud managed PBX / voice services • Emergency services • Employee vs. Guest services • And more… Cisco Public
  • 7.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 7 • Indoor small cells must match macro features and KPIs • Requires new generation of high-availability software 99.999% uptime Typical transactions/day per small cell in downtown Tokyo and Seoul60,000 95 96 97 98 99 100 M T W T F S S Voice PS Voice and PS Setup Rate % [one week in Aug 2012] Cisco Public
  • 8.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 8 B to C/B • Product to Ent • Services to SP • Joint GTM with SP MNO Activates Small Cell Service End Customer • Enterprise • SMB • Consumer B to B • Product • Services • Joint GTM MNO Offers a Managed Small Cell Service End Customer • Enterprise • SMB • Consumer Model 1: Small Cell Locked Service Model 2: Small Cell Unlocked Service
  • 9.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 9 • Ability to support a variety of deployment models is critical • Fully managed service for both Wi-Fi and Licensed Small Cell from Operator • Deliver managed Licensed Small Cell service over existing (and managed by) Enterprise Wi-Fi “I will own my Wi-Fi…” Cisco Public
  • 10.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 10 Education / Campus Retail / Shopping Mall Healthcare / Hospital Hospitality / Hotels Cisco Public
  • 11.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 11 • 50%+ of all purchases influenced by mobile apps and social media • 19% of mobile users turned on location services In 2012 • 94% of users who receive location-based services consider them valuable Sources: Conlumino , TNS Global, Nick Lippis UK retailers missing out on up to £12 billion in potential sales by failing to engage consumers through digital channels Cisco Public
  • 12.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 12 Location analytics provide insights into device’s journey inside a venue Where people go? What are the common paths? Most visited places? How long people stay in each place? Where is the first place they stop? Analyze patterns of repeat vs. visitors Trend analysis & history comparison Quantify & justify rental pricing Measure signage impact Perform predictive analytics Analyze changes impact Analytics Benefits to Venues: Cisco Public
  • 13.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 13 • Internal optimization and performance benefits • External monetization Frequency Customers Data Volume Analytic Intensity Value Manual Reports Automatic Reports One-Time Subscription Custom Single Feed Multi-Feed Queryable Static report on network usage Recurring report with analyzed data Project-based analysis, outp ut API from database / network API from database / network Exposed database & network Retail, SMB Goodwill Retail, SMB Large Retail, Franch ises Larger B2B Larger B2B Multiple B2Bs Cisco Public
  • 14.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 14 • Seoul: Population 15 Mil • Provide coverage in areas difficult to reach with macro LTE network • Provide higher speed data rates and capacity in densely populated areas • 18,000 LTE Small cells deployed • Dramatic gain in user data rate with increased small cell deployment Mass Scale Commercial LTE Small Cell Deployment Indoor Hotspot Cisco Public
  • 15.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 15 Hospital Campus Network • Millions of square ft. • 50k guest / 50k business users • Hundreds of thousands of devices • Highly regulated (eg: sealed APs) • Provide superior data access via Wi-Fi and ubiquitous voice coverage via Licensed Small Cell © 2013 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15 Cisco USC 5310 Cisco Aironet 3600
  • 16.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 16 • $30,000 to $1,000 – We must drive the cost of Small Cell deployment down to something more like Wi-Fi • 94% of users who receive location-based services consider them valuable • 22 of 23 Enterprise customers at a recent Cisco Customer Advisory Board say that they WANT Small Cells NOW Primarily to solve a voice coverage issue Willing to allow SPs to leverage existing LAN infrastructure and Wi-Fi footprint • 100s of Wi-Fi Enterprise customers are asking how soon can they get Licensed Small Cells Cisco Public
  • 17.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 17 • Enterprises are demanding Small Cells Believe a lower TCO to solve voice coverage challenges • Leverage of the Wi-Fi footprint and practices are key Model for lower cost deployment Opportunity to leverage existing Wi-Fi infrastructure • Understanding Enterprise Verticals is key Apps and services are different at verticals from Hospitals to Hotels to Campuses to Malls Partners and integrators as well as CIO relationships are important to leverage • Location-based services, analytics and applications are a unique opportunity with small cells Cisco Public
  • 18.
    © 2013 Ciscoand/or its affiliates. All rights reserved. Cisco Confidential 18 Thank you.

Editor's Notes

  • #6 You are leaving money on the table if they aren’t thinking about the big picture. Think about broadening the opportunities for Enterprise Small Cell deploymentsCurrent Enterprise targets:Existing business customersPrimarily small offices with10-50 billed mobile linesAnd worst 10-20% macro coverageConsider expanding targets to:Competitors’ mobile customersVerticals with transient consumer traffic (retail, hospitality)Current Wi-Fi customersBusiness with &lt;10 billed mobile lines, needing advanced small cell features (whitelist, etc)Monetization opportunities and other benefits, beyond poor coverage areas
  • #9 As we discussed, speed is of the essence if you are to take advantage of the growing Wi-Fi opportunities. With that in mind, Cisco has developed a Whole Offer approach that combines our leading infrastructure with a full range of expert services to help reduce risk, eliminate much of the complexity, and accelerate service delivery.In this market in particular, where being first helps you obtain hanging rights, partnerships, and territories, the Cisco Whole Offer approach can be a key differentiator in helping you win strong market share.
  • #12 http://internetretailing.net/2013/07/lack-of-digital-know-how-costing-uk-retailers-12bn-warns-o2/http://www.cisco.com/en/US/prod/collateral/wireless/ps9733/ps9742/lippis_report_bn.pdfhttp://www.tnsglobal.com/press-release/two-thirds-world%E2%80%99s-mobile-users-signal-they-want-be-found
  • #15 Seoul 15 Million PopulationProvide coverage in areas that are difficult to reach with macro LTE network, including underground parking areas and mallsProvide higher speed data rates and capacity in hotspot areas that are dense with subscribers18,000 LTE small cells deployed in hotspots including Starbucks, McDonalds, movie theatersFinding: the more small cells deployed and the more users on those small cells, the more dramatic the gain in user data rate and capacity across the network.
  • #16 Hospitals (enterprises) have millions of square feet, need sealed APs, Provide superior data access and improve ubiquitous voice coverage with USC 5310 for Cisco Aironet – best of both worldsVisual = thousands of users and hundreds of thousands of devicesGuest usersDoctor with tablet