Managing Hotel On-Premise Laundry and Contract Laundry Operations
1. Topic 5
MANAGING ON PREMISE
LAUNDRY (OPL) AND WORKING
WITH CONTRACT LAUNDRY
OPERATION
2. MANAGING ON PREMISE
LIST FACTORS TO CONSIDER WHEN PLANNING AN ON-PEMISE LAUNDRY
OPERATION FOR A HOTEL
OUTLINE THE STEPS INVOLVED IN PROCESSING LINENS AS THEY FLOW
THROUGH ON PREMISE LAUNDRY OPERATION
3. IDENTIFY HE VARIOUS TYPES OF MACHINES AND EQUIPMENT THAT MIGHT BE
FOUND IN A HOTEL ON-PREMISES LAUNDRY OPERATION
SUMMARISE VALET SERVICE (GUEST LAUNDRY) ISSUES
DESCRIBE EFFECTIVE STAFFING AND SCHDULLING PRACTICES FOR ON-PREMISES
LAUNDRY OPERATION.
4. CONTRACT LAUNDRY OPERATION
LAUNDRY CONTRACTS
EVERY LAUNDRY OR LINEN MANAGER SHOULD TAKE THE TIME STUDY
COMMERCIAL AND CENTRAL LAUNDRY CONTRACTS
SOONER OR LATER YOU BE WILL CALLED UPON TO DEMONSTRATE YOUR
KNOWLEDGE IN THIS KEY AREA
WHAT YOU HAVE LEARNED THROUGH YOUR STUDY MAY HELP TO KEEP YOUR
LAUNDRY OPEN OR SECURE YOU AJOB WITH YOUR CURRENT EMPLOYER EVEN IF
THE LAUNDRY IS CLOSE
5. LONG AGO A WORD “CAVEAT EMPTOR – LET THE BUYE BEWARE” WERE
DEVELOPED TO WARN PEOPLE ABOUT CONTRACTS
THESE WORDS STILL APPLY TO CONTRACTS TODAY AND MORE SPECIFICALLY TO
THE LAUNDRY INDUSTRY
CONTRACTS PROVIDE UNSCRUPLUOUS LAUNDRIES WITH MANY WAAYS TO HIDE
THEIR TOTAL CHARGES
A GOOD CONTRACTS WILL PROVIDE THE FRAMEWORK FOR A SOLID ON GOING
WORKING RELATONSHIP WITH ANOTHER COMPANY
6. DEFINITION OF CONTRACTS IN SIMPLEST TERM CONTRACTS IS A BINDING
AGREEMENT. CONTRACTS ARISE OUT OF AGREEMENTS, HENCE A CONTRACTS IS
OFTEN DEFINE “AN AGREEMENT CREATING AN OBLIGATION
THE SUBSTANCES OF THE DEFINITION OF A CONTRACTS IS THAT BY MUTUAL
AGREEMENTOR ASSENT THE PARTIES CREAT LEGALLY ENFORCEABE DUTIES OR
OBLIGATON THAT DID NOT EXIST
7. IN ORDER TO BE AN ENFORCEABLE CONTRACTS, THEY MUST BE AN
AGREEMENT, BETWEEN COMPETE PARTES. BASED UPON GENUINE ASSENT THE
PARTIES, SUPPORTED BY CONSEDIRATION, MADE FOR A LAWFUL OBJECT AND IN
THE FORM ENQUIRED BY LAWA
9. folding
Can done by machine but in ost cases is carried out or at least the folds are
done manually or at least the finishing fold are done manully
The use of folding stand helps minimize the otherwise very labour-intensive
operation
Manual folding make it possible to achieve the desired fold as well asensure
quality control
Employees in this area are the one who reject stained linen and area a good
source for ascertaining wahat types and quantities of stains commonly occur
This is an important stage in the processing of laundered linen as it can be
bottleneck in an otherwise efficient laundry operation
Correct folding is important to the appereance of the article and makes it
convenient to score and use
10. storages
Should be properly done in a well-design storage space. Linen should be
allowed a rest period to recuperate before it is used again
The life span of linen is greatly increase if proper rotation of stock is carried
out , nearby ensuring a rest period between usime, es
As a general rule, at any given time, approximately 50% of the total linen
inventory should be on the shelves, 25% in use and 25% processing
The storage area must be isolated fro he soiled linen and kept clean.