Laundry Presentation

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A day at the Hyatt Laundry!

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Laundry Presentation

  1. 1. Laundry Welcome On behalf of the Hotel management I take this opportunity to welcome you one and all to become a proud associate of one ofthe most elegant landmark in Mumbai and the world’s first runner-up Hotel amongst the Hyatt international hotels for the year 2004. The laundry team wishes you a long and fruitful career ahead.
  2. 2. Laundry’s Vision The Hyatt Regency Mumbai laundry vision is to provideclean, hygienic, and crisp linens to the housekeeping and F&B outlets and fresh uniforms to the staff daily while meeting to the guest personal needs of a friendly, prompt and efficient laundry service of international standard and quality.
  3. 3. Laundry’s Mission The Laundry intend to achieve its objective through an in- house and sophisticated laundry plant run by humble,dedicated, sincere, hardworking and multi-skilled staff usingthe latest techniques and methods which are in themselvesunique in service standard and exceeds guest expectations.
  4. 4. Laundry facts The laundry is located on B1 level just next to the staff cafeteria “Tiffins”. The entry to the laundry is opposite the service elevator at B1. The laundry is spread out on an area of 652sq.mtrs built at a cost of Rs.2 crore. There are in all 28 nos. different kind of laundry equipments imported from various places around the world such as USA, Denmark, and Italy. The laundry is operational on a 24 hour basis for 365 days in a year. The laundry team comprises of a Manager, 3 Team leaders and 26 laundry attendants.
  5. 5. Laundry’s Role The laundry role is four fold. To provide daily clean room linens such as bed sheets, bath towels, pillow covers, etc. to the housekeeping department. To provide daily clean linens such as dinner napkins, table cloths, trolley covers, banqueting linens to the F&B department. To provide daily clean uniforms to all the staffs of Hyatt Regency Mumbai. Last but not the least to meet the daily guest laundry needs of the Hyatt Regency Mumbai.
  6. 6. Laundry routine Working hours: 7am to 7am Nos. of shifts: 4 Morning General Afternoon Night Laundry processed daily: 3250kgs (9000pcs) Staff uniforms: 1300 pcs Room linens: 4500 pcs F&B linens: 2500 pcs Guest laundry: 350 pcs Laundry revenue daily : Rs.27000
  7. 7. Guest laundry servicesThe laundry offers the following services to the guest Normal service: Laundry collected by 1200 hrs is delivered the same day by 2000hrs and laundry collected after 1200hrs is delivered the next day by 1400hrs. Overnight service: Laundry collected by 2300hrs is delivered the next day by 0900hrs at 50% extra surcharge. Express service: Laundry is delivered within four hours from the collection time at 100% extra surcharge 24 hrs a day. Pressing service: One hour pressing service
  8. 8. Laundry layoutCHEM. HK L&F RMROOM TOWEL FOLDING AREA GUEST LAUNDRY AREA BULK LAUNDRY AREALINENCHUTE LINEN PRESSING AREA ENTRY FIRE EXITA.HK. MGR HK MGR LDY. MGR UNIF. ROOM LINEN ROOM PANEL HK. MC.ROOM ROOM COUNTER
  9. 9. THE LAUNDRY TEAM
  10. 10. LAUNDRY MANAGEMENT TEAM AT WORK
  11. 11. DAILY MORNING BRIEFING
  12. 12. ROOM ATTENDANT DROPPING SOILED LINEN IN THE CHUTE
  13. 13. SOILED LINEN FALLING IN THE LAUNDRY THROUGH THE CHUTE
  14. 14. SORTING OF SOILED LINEN
  15. 15. WEIGHING OF LINEN BEFORE WASHING
  16. 16. LOADING THE LINEN IN THE WASHING MACHINE
  17. 17. THE AUTOMATIC CHEMICAL INJECTION SYSTEM
  18. 18. DRYING OF TOWELS IN THE TUMBLE DRYER
  19. 19. BED SHEET PASSED INTO THE FLAT WORK IRONER
  20. 20. PRESSED AND FOLDED BED SHEET BEING COLLECTED
  21. 21. FEEDING OF DINNER NAPKINS IN THE FLAT WORK IRONER
  22. 22. PRESSED DINNER NAPKINS BEING COLLECTED
  23. 23. STACKING OF FRESH BED SHEETS AND DUVET COVERS
  24. 24. FOLDING OF TOWELS ON AUTOMATIC TOWEL FOLDING MACHINE
  25. 25. ARRANGING AND STACKING OF FRESH TOWELS ON THE RACK
  26. 26. ROOM ATTENDANT FILLING THE CAGE TROLLEY WITH FRESH LINENS
  27. 27. LAUNDRY VALET DEPOSITING THE GUEST LAUNDRY FOR PROCESSING
  28. 28. GUEST LAUNDRY IS TAGGED ON THE MARKING MACHINE
  29. 29. LAUNDRY ATTENDANT ARE SORTING THE SOILED UNIFORMS
  30. 30. CLOTHES TREATED FOR STUBBORN STAINS ON SPOTTING MACHINE
  31. 31. HAND WASHING OF DELICATE GUEST LAUNDRY
  32. 32. GUEST LAUNDRY BEING DRY CLEANED
  33. 33. STAFF UNIFORMS ARE BEING WASHED
  34. 34. GUEST LAUNDRY READY FOR WASHING
  35. 35. DRIED GUEST LAUNDRY IS UNLOADED
  36. 36. PRESSING WORK IN PROGRESS
  37. 37. CROSS VIEW OF THE LAUNDRY
  38. 38. SORTING OF GUEST LAUNDRY IN THE PIGEON HOLES
  39. 39. SORTING AND CHECKING OF GUEST LAUNDRY BEFORE DELIVERY
  40. 40. GUEST LAUNDRY BILLS IS POSTED ON THE MICROS
  41. 41. LAUNDRY VALET TAKING THE GUEST LAUNDRY FOR DELIVERY
  42. 42. LAUNDRY VALET SEEKING PERMISSION TO ENTER THE ROOM
  43. 43. LAUNDRY VALET PLACING THE HANGER IN THE WARDROBE
  44. 44. CROSS SECTION VIEW OF THE LINEN & UNIFORM ROOM
  45. 45. LAUNDRY CHEMICAL ROOM
  46. 46. Any questions

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