HOUSE KEEPING CONTRACT SERVICE IN HOTELS IS AN AGREEMENT BETWEEN TWO PARTIES NEGOTIATION BUSINESS DEALS.

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2. What is a Contract ?
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3. A contract is an
agreement between
two parties
negotiating business
deal.
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5. It is conscious business
decision to move internal
work to an external
provider.
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6. • These are the steps the
management should
follow once they have
decided to outsource a
particular service for the
hotel
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7.  Put tenders to at least three
contracts and compare quotes.
 Check out their existing market
by contacting previous/ current
clients.
 Check references and visit other
job sites.
 Check whether the contractor is
registered and has licensed
Contract Labor Act 1970 of the
Government of India.
 Select a contract provider with
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8.  Check training provide to
workers.
 Check supervision of the
work.
 Prepare detailed contract
specifications, like exact
number of working hours,
areas of operations and
responsibility, processes to be
used, frequency of service,
time- table, and special
projects.
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9. Hotels may go in for the following types of outsourcing
contracts. Complete cleaning
programmer.
 Regular, selected cleaning.
 Periodic services to assist
housekeeping operations
such as window cleaning.
 Hiring contract with various
rental firms.
 Leasing contracts for
equipment, furniture, and
furnishings.
 The entire housekeeping
operations of the property.
 Consultancy services
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10. • Cleaning of public areas.
• Linen hire.
• Equipment and furniture hire.
• Laundry complete or part.
• Flower arrangements and
decorations.
• Pest control.
• Horticulture and landscaping.
• Eco-friendly garbage disposal.
• Other service like shoe-
polishing machines, guest
amenities such as hangers, etc.
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11. • No capital outlay for
equipment.
• No equipment lying idle.
• Alleviate the necessity of
buying or hiring specialized
equipment.
• Training and supervising of
staff is passed on to the
contractors.
• Good contract firms
provide skilled labour.
• contractors are
accountable for the results.
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12.  weakens the quality and loyalty
of the staff.
 Staff are not representatives of
the hotel.
 Loss of flexibility in effecting
changes.
 Uses cheaper products.
 Poor supervision.
 Problems regarding security.
 Lack of Co-operation.
 May not meet the hotel’s
standards
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13.  OFFICES
 RESIDENTIAL
HOMES
 ART GALLERY,
MUSEUMS &
LIBRARIES
 HOSPITALS
 HOSTELS
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