This document discusses commercial laundry operations for hotels. Commercial laundries cater to hotels by laundering soiled linen off-site and delivering clean linen back within 24-48 hours. This saves hotels from investing in laundry equipment and staff. However, hotels may compromise on quality and have less control over their linen. The commercial laundry process involves pre-washing, washing, rinsing, drying, ironing, folding and storing linen before returning it to hotels. Common equipment used includes washing machines, extractors, presses, irons and folding machines.