This document discusses managing on-premise hotel laundry operations and working with contract laundries. It provides guidance on factors to consider for an on-premise laundry, the process flow of linens, common equipment, valet service issues, and staffing practices. Contract laundry operations are also examined, including the importance of studying contracts, elements of an enforceable contract, and ensuring a solid ongoing working relationship with contract laundries. Ironing, folding, and storage aspects of laundry operations are briefly outlined.

1. Topic 5
MANAGING ON PREMISE
LAUNDRY (OPL) AND WORKING
WITH CONTRACT LAUNDRY
OPERATION

2. MANAGING ON PREMISE
 LIST FACTORS TO CONSIDER WHEN PLANNING AN ON-PEMISE LAUNDRY
OPERATION FOR A HOTEL
 OUTLINE THE STEPS INVOLVED IN PROCESSING LINENS AS THEY FLOW
THROUGH ON PREMISE LAUNDRY OPERATION

3.  IDENTIFY HE VARIOUS TYPES OF MACHINES AND EQUIPMENT THAT MIGHT BE
FOUND IN A HOTEL ON-PREMISES LAUNDRY OPERATION
 SUMMARISE VALET SERVICE (GUEST LAUNDRY) ISSUES
 DESCRIBE EFFECTIVE STAFFING AND SCHDULLING PRACTICES FOR ON-PREMISES
LAUNDRY OPERATION.

4. CONTRACT LAUNDRY OPERATION
 LAUNDRY CONTRACTS
 EVERY LAUNDRY OR LINEN MANAGER SHOULD TAKE THE TIME STUDY
COMMERCIAL AND CENTRAL LAUNDRY CONTRACTS
 SOONER OR LATER YOU BE WILL CALLED UPON TO DEMONSTRATE YOUR
KNOWLEDGE IN THIS KEY AREA
 WHAT YOU HAVE LEARNED THROUGH YOUR STUDY MAY HELP TO KEEP YOUR
LAUNDRY OPEN OR SECURE YOU AJOB WITH YOUR CURRENT EMPLOYER EVEN IF
THE LAUNDRY IS CLOSE

5.  LONG AGO A WORD “CAVEAT EMPTOR – LET THE BUYE BEWARE” WERE
DEVELOPED TO WARN PEOPLE ABOUT CONTRACTS
 THESE WORDS STILL APPLY TO CONTRACTS TODAY AND MORE SPECIFICALLY TO
THE LAUNDRY INDUSTRY
 CONTRACTS PROVIDE UNSCRUPLUOUS LAUNDRIES WITH MANY WAAYS TO HIDE
THEIR TOTAL CHARGES
 A GOOD CONTRACTS WILL PROVIDE THE FRAMEWORK FOR A SOLID ON GOING
WORKING RELATONSHIP WITH ANOTHER COMPANY

6.  DEFINITION OF CONTRACTS IN SIMPLEST TERM CONTRACTS IS A BINDING
AGREEMENT. CONTRACTS ARISE OUT OF AGREEMENTS, HENCE A CONTRACTS IS
OFTEN DEFINE “AN AGREEMENT CREATING AN OBLIGATION
 THE SUBSTANCES OF THE DEFINITION OF A CONTRACTS IS THAT BY MUTUAL
AGREEMENTOR ASSENT THE PARTIES CREAT LEGALLY ENFORCEABE DUTIES OR
OBLIGATON THAT DID NOT EXIST

7.  IN ORDER TO BE AN ENFORCEABLE CONTRACTS, THEY MUST BE AN
AGREEMENT, BETWEEN COMPETE PARTES. BASED UPON GENUINE ASSENT THE
PARTIES, SUPPORTED BY CONSEDIRATION, MADE FOR A LAWFUL OBJECT AND IN
THE FORM ENQUIRED BY LAWA

8. Ironing
 Steam iron
 Rotary iron/flated iron
 Flatebed pres/dry cleang
 Dry iron

9. folding
 Can done by machine but in ost cases is carried out or at least the folds are
done manually or at least the finishing fold are done manully
 The use of folding stand helps minimize the otherwise very labour-intensive
operation
 Manual folding make it possible to achieve the desired fold as well asensure
quality control
 Employees in this area are the one who reject stained linen and area a good
source for ascertaining wahat types and quantities of stains commonly occur
 This is an important stage in the processing of laundered linen as it can be
bottleneck in an otherwise efficient laundry operation
 Correct folding is important to the appereance of the article and makes it
convenient to score and use

10. storages
 Should be properly done in a well-design storage space. Linen should be
allowed a rest period to recuperate before it is used again
 The life span of linen is greatly increase if proper rotation of stock is carried
out , nearby ensuring a rest period between usime, es
 As a general rule, at any given time, approximately 50% of the total linen
inventory should be on the shelves, 25% in use and 25% processing
 The storage area must be isolated fro he soiled linen and kept clean.