Learning from the Outside            Hans de Zwart Irish Centre for Business Excellence            19 April 2012
I am from the Netherlands, so itis great to be in a country thatactually has some culture!
Increasing serendipityBooks, books, books, social engineering, the  Big Lebowski, juggling, digital civil rights,open sour...
3 things:   1. What we are all doing wrong 2. Why we should look to the edge3. How to experiment with that edge
3 things:   1. What we are all doing wrong 2. Why we should look to the edge3. How to experiment with that edge
L&D is broken
“Learning to date stilloperates mainly among theold models, it hasnt flipped(yet). It still focuses mainly onknowledge con...
Why?
Omphaloskepsis
Benchmarking and  Best Practices
Is your organization providing the rightlearning in the right way to the rightpeople? Our study will tell you – and tellyo...
Benchmarking is great when you lack vision
“[When] you benchmark yourself againstyour competitors. Over time, everybodystarts to look the same.”Harold Jarche
“[..] As the number of products within a categorymultiplies, the differences between them start tobecome increasingly triv...
Cynefin Framework
“In a complicatedcontext, at least oneright answer exists.In a complex con-text, however, rightanswers can’t beferreted ou...
3 things:   1. What we are all doing wrong 2. Why we should look to the edge3. How to experiment with that edge
Finding your edge(edge is a question of perspective)
3 examplesConsumerisation, Experimental Academics and Open Source
1. Automattic“How to make distributed/   virtual teams work”
“I will never stop learning. [..]I will never pass up anopportunity to help out acolleague, and I’ll rememberthe days befo...
“Everyone works from their own home oroffice, and we’re spread out all over the world”Automattic Website
“We get the whole companytogether once a year tobrainstorm the broad strategyfor the company for the comingmonths, and als...
“For every feature welaunch, we gathermetrics about its usage,interaction, and growthin addition to listeningto the masses...
2. MOOCs and Edupunk“Low cost personalised    learning at scale”
What is aMassive Open Online Course?         (MOOC)
MOOC principles:  aggregation    remixing  re-purposingfeeding forward
“I don’t believe in technology, I believe in people. And that’s why Idon’t think our struggle is over the future of techno...
“Edupunk is student-centered, resourceful,teacher- or community-created rather thancorporate-sourced, andunderwritten by a...
Teaching at scale is    now mainstream(100,000+ students in 1 course)
3. Mozilla“Badges as an alternative tocompetence management”
I have issues withCompetency Management (not with being competent!)
“Our mission is to promoteopenness, innovation and opportunityon the Internet.”
Openness at the core
Creating infrastructures  without any lock-in
3 things:   1. What we are all doing wrong 2. Why we should look to the edge3. How to experiment with that edge
Bonus edge: Startups
“[..] The first step is toenter the Build phase asquickly as possible with aminimum viable product(MVP). The MVP is thatve...
That is all, so...  To what edge will yourfirst experiment take you?It will be the only way to fix Learning and Development
Please be in touch:    h@nsdezwart.nl     @hansdezwartDownload the slides and find background links:http://hdez.nl/icbe2012
Image Credits and License   This presentation is licensed under a Creative Commons Attribution-                           ...
Learning from the Outside
Learning from the Outside
Learning from the Outside
Learning from the Outside
Learning from the Outside
Learning from the Outside
Learning from the Outside
Learning from the Outside
Learning from the Outside
Learning from the Outside
Learning from the Outside
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A presentation about the fact that Learning and Development is broken. How we are all navel gazing, focused too much on benchmarking and best practice and not aware of the Cynefin framework. The solution is to go to the edge. There are three examples of "edges" here: Automattic as an example of distributed virtual teams really working, experimental academics finding out how to scale personalised education in Massive Open Online Courses and Mozilla coming up with Open Badges as an alternative to competency management. The story closes with the lean startup methodology as a way to set up your own experimentation.

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Learning from the Outside

  1. 1. Learning from the Outside Hans de Zwart Irish Centre for Business Excellence 19 April 2012
  2. 2. I am from the Netherlands, so itis great to be in a country thatactually has some culture!
  3. 3. Increasing serendipityBooks, books, books, social engineering, the Big Lebowski, juggling, digital civil rights,open source, innovation, learning, Internet as a transformative source, humane design
  4. 4. 3 things: 1. What we are all doing wrong 2. Why we should look to the edge3. How to experiment with that edge
  5. 5. 3 things: 1. What we are all doing wrong 2. Why we should look to the edge3. How to experiment with that edge
  6. 6. L&D is broken
  7. 7. “Learning to date stilloperates mainly among theold models, it hasnt flipped(yet). It still focuses mainly onknowledge content (whichchanges fast and is availableon the Internet anyway), isfacilitated by paid experts,away from actual work. [..] Infact, while more and moreindustries see the flippingpoint coming when digitalbecomes the new normal andnew market dynamics arise,the education and corporatelearning systems seem to belagging far behind.”Bert De Coutere
  8. 8. Why?
  9. 9. Omphaloskepsis
  10. 10. Benchmarking and Best Practices
  11. 11. Is your organization providing the rightlearning in the right way to the rightpeople? Our study will tell you – and tellyou what you need to do next. How canyour organization persevere – and win?Our study will show you.The data and information sets will then beused to populate our findings andrecommendations. This will allow theclient to baseline each functional area asEmerging, Developing, Best Practice orBest in Class.Benchmarking and metrics to compareyour organization against others
  12. 12. Benchmarking is great when you lack vision
  13. 13. “[When] you benchmark yourself againstyour competitors. Over time, everybodystarts to look the same.”Harold Jarche
  14. 14. “[..] As the number of products within a categorymultiplies, the differences between them start tobecome increasingly trivial [..] If martians were toland in this country, they would think there was aconspiracy of brands colluding.”Youngme Moon in Different
  15. 15. Cynefin Framework
  16. 16. “In a complicatedcontext, at least oneright answer exists.In a complex con-text, however, rightanswers can’t beferreted out. It’s likethe difference be-tween, say, a Ferrariand the Brazilianrainforest.”David Snowden inHarvard Business Review
  17. 17. 3 things: 1. What we are all doing wrong 2. Why we should look to the edge3. How to experiment with that edge
  18. 18. Finding your edge(edge is a question of perspective)
  19. 19. 3 examplesConsumerisation, Experimental Academics and Open Source
  20. 20. 1. Automattic“How to make distributed/ virtual teams work”
  21. 21. “I will never stop learning. [..]I will never pass up anopportunity to help out acolleague, and I’ll rememberthe days before I kneweverything. I am moremotivated by impact thanmoney, and I know thatOpen Source is one of themost powerful ideas of ourgeneration. I will communi-cate as much as possible,because it’s the oxygen of adistributed company. [..]”Matt Mullenweg in theAutomattic Creed
  22. 22. “Everyone works from their own home oroffice, and we’re spread out all over the world”Automattic Website
  23. 23. “We get the whole companytogether once a year tobrainstorm the broad strategyfor the company for the comingmonths, and also just to hangout and enjoy the company ofthe people we work with allday.”Automattic Website
  24. 24. “For every feature welaunch, we gathermetrics about its usage,interaction, and growthin addition to listeningto the masses offeedback we get on ourblog and throughsupport. We have a one-button deploy systemfor WordPress.com, andwe push code to the site30-50 times a day.”Automattic Website
  25. 25. 2. MOOCs and Edupunk“Low cost personalised learning at scale”
  26. 26. What is aMassive Open Online Course? (MOOC)
  27. 27. MOOC principles: aggregation remixing re-purposingfeeding forward
  28. 28. “I don’t believe in technology, I believe in people. And that’s why Idon’t think our struggle is over the future of technology, it is overthe struggle for the future of our culture that is assailed from allcorners by the vultures of capital.”Jim Groom
  29. 29. “Edupunk is student-centered, resourceful,teacher- or community-created rather thancorporate-sourced, andunderwritten by aprogressive politicalstance”Stephen Downes
  30. 30. Teaching at scale is now mainstream(100,000+ students in 1 course)
  31. 31. 3. Mozilla“Badges as an alternative tocompetence management”
  32. 32. I have issues withCompetency Management (not with being competent!)
  33. 33. “Our mission is to promoteopenness, innovation and opportunityon the Internet.”
  34. 34. Openness at the core
  35. 35. Creating infrastructures without any lock-in
  36. 36. 3 things: 1. What we are all doing wrong 2. Why we should look to the edge3. How to experiment with that edge
  37. 37. Bonus edge: Startups
  38. 38. “[..] The first step is toenter the Build phase asquickly as possible with aminimum viable product(MVP). The MVP is thatversion of the product thatenables a full turn of theBuild-Measure-Learn loopwith a minimum amount ofeffort and the leastamount of developmenttime.”Eric Ries in The Lean Startup
  39. 39. That is all, so... To what edge will yourfirst experiment take you?It will be the only way to fix Learning and Development
  40. 40. Please be in touch: h@nsdezwart.nl @hansdezwartDownload the slides and find background links:http://hdez.nl/icbe2012
  41. 41. Image Credits and License This presentation is licensed under a Creative Commons Attribution- Noncommercial-Share Alike 3.0 Netherlands Licentie, Except for the images, they each have their own license see: Automattic Geography: http://automattic.com/map/ Automatticians in Budapest: http://en.wordpress.com/about/ Bert De Coutere: http://ignatiawebs.blogspot.com/2010/03/are-you-homo-competence-bert-de-coutere.html Cynefin Framework: http://en.wikipedia.org/wiki/Cynefin Dave Snowden: http://upload.wikimedia.org/wikipedia/commons/a/af/Dave_Snowden.jpg Eric Ries: http://ww1.prweb.com/prfiles/2011/08/16/8709028/EricRies.jpg Firefox : http://www.mozilla.org/en-US/firefox/brand/downloads/ Focus on Weakness/Play to Strength: Made by Hans de Zwart, inspired by http://www.youngmemoon.com/home.html Harold Jarche: http://www.jarche.com/ Ireland: http://en.wikipedia.org/wiki/File:Ireland_(MODIS).jpg Jim Groom: http://en.wikipedia.org/wiki/File:Edupunk.jpg Matt Mullenweg: http://en.wikipedia.org/wiki/File:Matt_Mullenweg.jpg Mozilla: http://www.mozilla.org/img/press/mozilla.png Navel: http://upload.wikimedia.org/wikipedia/commons/c/cf/Human_navel,_female.jpg Open Badges: http://openbadges.org/en-US/ Sailing Race: http://web4homes.com/ofest/Boats%20Turning%20Small%20file.jpg Stephen Downes: http://www.downes.ca/me/index.htm Youngme Moon: http://www.harbus.org/
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