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9 Questions for Learning Professionals in 2011


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9 Questions for Learning Professionals in 2011

  1. 1. Informal LearningBroadening the Spectrum of Corporate Training Hans de Zwart
  2. 2. Who are you going to listen to?
  3. 3. Things I like to talk aboutBooks, books, books, The Internet Revolution, Popular science, Free software (think free speech, not free beer), Nintendo ( relevant for learning), Michael Jordan, Juggling, Digital civil rights, The Big Lebowski
  4. 4. What is it that I do? Innovation Manager forGlobal Learning Technologies
  5. 5. Have medicine, need patient
  6. 6. Have patient, need medicine
  7. 7. "Early experimentation will lead to invaluable experience and fewer mistakes in the future"
  8. 8. Informal Learning as an attempt at keeping the L&D function relevant
  9. 9. Kapp & ODriscoll – Learning in 3D7 problems with the way learning is done
  10. 10. The Autonomous Learner Problem "From a tactical perspective, the learningfunction appears to be allocating the majority of the effort in the area of least impact."
  11. 11. The Timing Problem"The rapid pace of business almost guarantees that most formal learning programs will be outdated shortly after launch."
  12. 12. The Packaging Problem"Courses are organized around topics rather than tasks." and "The traditional packagingof formal learning is not aligned with the time sensitive needs of todays employees."
  13. 13. The Performance Problem"Lack of knowledge and skill is only a small part of the reason that organizations dont perform as desired."
  14. 14. The Routinization ProblemPeter Drucker: Routinization is a phenomenom whereby existing industries initially apply radically new technology to automate and accelerate age-old processes and methods.
  15. 15. The Transfer Problem "Studies show that as much as 80 to 90 percent of investments in training programsfail to result in behavior change on the job."
  16. 16. The Value Problem "The learning function has very little understanding as to what executives expectfrom the learning function, and as a result itoften defaults to justifying its existence based on learning throughput as opposed to performance outcome."
  17. 17. "Collectively, the autonomous learner, timing, and packaging problems that are not beingaddressed by the learning function account for the de-selection of atleast 80 percent of the addressable opportunity space for learning."
  18. 18. Nine (non-exhaustive) things I see coming in the near future and a question to you for each of them
  19. 19. 1. Creating opportunities to share
  20. 20. Bert De Coutere – Homo Competens Learn, Do, Share
  21. 21. Q: Have you shared something explicitly last week?(Have you encouraged somebody else to share in the last week?)
  22. 22. 2. Need for a deeperunderstanding of people
  23. 23. Hans Monderman – Shared Space The best way to slow people down is to make the road more narrow
  24. 24. Lawei plein in Drachten
  25. 25. John Medina – Brain Rules
  26. 26. Q: Do you feel you are an experton what makes a human brain tickand where motivation comes from?
  27. 27. 3. Videocheck brain rule #10
  28. 28. Nuggets, On demand, Pull
  29. 29. Q: Do you have the capability andthe capacity to capture and deliver video?
  30. 30. 4. A further segmentation of audiences (specialization)
  31. 31. Cynefin framework= one way of looking at things
  32. 32. Q: Are you creating multiplelearning strategies (i.e. are you diversifying)?
  33. 33. 5. Mobile?
  34. 34. Unique opportunity space It knows who you are, it knows where you are (it even knows what direction you arefacing), it allows for collaboration (all your contacts are already there), it is a content production device (video once more)
  35. 35. Do you own anAndroid/iOS/Windows 7 smartphone?
  36. 36. If will you participate in and learn aboutthe feasability space for social practice that this technology creates?
  37. 37. 6. A further merging of the Learning function andOrganizational Effectiveness
  38. 38. Focus on performance! Star performers,Performance Relationship Map
  39. 39. Q: Have you ever started with the best performers to see how something should be done?
  40. 40. 7. Turning into community managers
  41. 41. Q: Have you been the steward ofan online community of practice?
  42. 42. 8. Social Contextualization of Content
  43. 43. You have heard it here first...!
  44. 44. Q: Does your organization have a meta-layer on top of its content/information?
  45. 45. 9. Re-use!
  46. 46. David Wiley - Reusability paradox
  47. 47. This presentation does not contain a single original thought! [Hans ducks for the tomatoes]
  48. 48. Q: Is your first instinct to find the great learning materials thatalready exist before you create your own?
  49. 49. Thats all, I hope to see you again! (either virtually or in meatspace)