SlideShare a Scribd company logo
1 of 43
Download to read offline
Vroeger en Nu!
2
Op wat voor manieren informeren en
communiceren we “vroeger”
Op wat voor manieren informeren en
communiceren we nu
Technologische ontwikkelingen: devices
CONTENT CREATION CONTENT CONSUMPTION
Bron: Rijks Universiteit Groningen
Verschillende mensen = verschillende functies, rollen,
taken, wensen en achtergronden
Verschillende mensen = verschillende functies, rollen,
taken, wensen en achtergronden
7
Reduce
Complexity
People @
Center
Identity And Presence At The Core
Email & Calendar
Team
Workspaces
Instant
Messaging
Telephony
Conferencing
Application
Integration
Across
Networks
Across
Devices
Unified communications platform
Enterprise-ready
Unified communications platform
Enterprise-ready
Video gallery
HD video or high resolution
photos of attendees
H.264 SVC support
Personalized collaboration
experiences
Intuitive controls
Consistent and familiar clients
Immersive experience
optimized for touch
Mobile client experiences
designed for the device
Lync Web App for browser
access to meetings
Single identity across business
and social applications
Shared contact card
Communicate directly from
within Office
OneNote Share
SharePoint integration
Communicate with anyone on
Skype
Share rich presence information
Secure and archived Instant
Messaging
Peer to peer voice
Lync is familiar and engaging,
across a variety of devices and platforms
Lync is familiar and engaging,
across a variety of devices and platforms
Lync is familiar and engaging,
across a variety of devices and platforms
Communicate with hundreds of millions of
people with presence, IM and voice
254mconnected
users
~50%of all Skype-to-Skype minutes include video
25%of international calling minutes (combining
PSTN and Skype-to-Skype) are Skype-to-
Skype minutes
300bnminutes of video and voice minutes
40mconcurrent
users
TO BE THE GLOBAL
COMMUNICATIONS PROVIDER
THAT BILLIONS OF PEOPLE
DEPEND ON EVERY DAY
FOR SHARING EXPERIENCES.
Lync Web App Mobile
Every Web Page
a Lync Endpoint
New Web API powers LWA, Mobile & opens new opportunities to developers
Enable and improve
mobile productivity
Communicate in real time
with colleagues,
customers and partners
from virtually anywhere
Enable new ways of
collaboration with voice &
video using a single
unified client
Share ideas and keep
teams in sync
Reduce costs related to
video conferencing,
telephony and travel
Reduce costs through
simplification and
consolidation
Manage with common
and familiar tools
Reduce total cost of
ownership with
integration and shared
infrastructure
Accelerate adoption of
online services
Reduce IT operations
costs
Enables a path to unified
communications –
following a customer’s
blueprint
Lync-to-PSTN callingLync-to-Lync calling
Enterprise calling features On-site networking
Easy-to-use features
Network health monitor
Fast in-call
device switching
Completely integrated
PSTN) dialing
!
Customer Site
Switch: 157.56.64.2
Port: 6/29
3910 163rd Ave NE #3222
Redmond, WA 98052
SIP Trunk NENA i2 E911
service provider
Circuit
ELIN Gateway to
PSTN Carrier
Advanced call handling
Supported Languages for Call Treatment
Catalan French - France
Chinese - China German
Chinese - Hong Kong Italian
Chinese - Taiwan Japanese
Danish Korean
Dutch Norwegian
English - Australia Polish
English - Canada Portuguese - Brazilian
English - Great Britain Portuguese - Portugal
English - US Russian
English - India Spanish - Mexico
Finnish Spanish - Spain
French - Canada Swedish
Resilient
Introductie MS Lync tijdens de themasessie 'Nieuwe manieren van klantcontact met MS Lync en TOPdesk' maart 2014
Introductie MS Lync tijdens de themasessie 'Nieuwe manieren van klantcontact met MS Lync en TOPdesk' maart 2014
Introductie MS Lync tijdens de themasessie 'Nieuwe manieren van klantcontact met MS Lync en TOPdesk' maart 2014

More Related Content

What's hot

Product Overview Brochure[Wais]
Product Overview Brochure[Wais]Product Overview Brochure[Wais]
Product Overview Brochure[Wais]
wais31
 
Chris Mairs's Presentation at eComm 2009
Chris Mairs's Presentation at eComm 2009Chris Mairs's Presentation at eComm 2009
Chris Mairs's Presentation at eComm 2009
eCommConf
 

What's hot (20)

A lap around cognitive services
A lap around cognitive servicesA lap around cognitive services
A lap around cognitive services
 
Ingredients for a Successful Service Innovation Ecosystem
Ingredients for a Successful Service Innovation EcosystemIngredients for a Successful Service Innovation Ecosystem
Ingredients for a Successful Service Innovation Ecosystem
 
Mobile Apps for Businesses and Organizations
Mobile Apps for Businesses and OrganizationsMobile Apps for Businesses and Organizations
Mobile Apps for Businesses and Organizations
 
Bam windows phone 7 for informatics
Bam   windows phone 7 for informaticsBam   windows phone 7 for informatics
Bam windows phone 7 for informatics
 
Transform Your Enterprise with Smartphones
Transform Your Enterprise with SmartphonesTransform Your Enterprise with Smartphones
Transform Your Enterprise with Smartphones
 
HD video clients on a platter
HD video clients on a platterHD video clients on a platter
HD video clients on a platter
 
Nbuzz mobile app development ppt
Nbuzz mobile app development pptNbuzz mobile app development ppt
Nbuzz mobile app development ppt
 
Nbuzz mobile app development
Nbuzz mobile app developmentNbuzz mobile app development
Nbuzz mobile app development
 
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptx
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptxPDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptx
PDCConf2021 - Serverless WhatsApp Chatbot with Azure AI.pptx
 
Are web apps the future?
Are web apps the future?Are web apps the future?
Are web apps the future?
 
Product Overview Brochure[Wais]
Product Overview Brochure[Wais]Product Overview Brochure[Wais]
Product Overview Brochure[Wais]
 
Wavect - Your long-term partner for sophisticated and maintainable software
Wavect - Your long-term partner for sophisticated and maintainable softwareWavect - Your long-term partner for sophisticated and maintainable software
Wavect - Your long-term partner for sophisticated and maintainable software
 
Hybrid App Development Service by GirnarSoft
Hybrid App Development Service by GirnarSoftHybrid App Development Service by GirnarSoft
Hybrid App Development Service by GirnarSoft
 
When Mobile (Android) met Cloud
When Mobile (Android) met CloudWhen Mobile (Android) met Cloud
When Mobile (Android) met Cloud
 
Hybrid Applications with WebSphere commerce and Worklight
Hybrid Applications with WebSphere commerce and WorklightHybrid Applications with WebSphere commerce and Worklight
Hybrid Applications with WebSphere commerce and Worklight
 
Whats New In Microsoft Lync Server 2010 Launch Presentation Speaker Daniel J ...
Whats New In Microsoft Lync Server 2010 Launch Presentation Speaker Daniel J ...Whats New In Microsoft Lync Server 2010 Launch Presentation Speaker Daniel J ...
Whats New In Microsoft Lync Server 2010 Launch Presentation Speaker Daniel J ...
 
Android Wear
Android WearAndroid Wear
Android Wear
 
Arrive RoomPoint 2142
Arrive RoomPoint 2142Arrive RoomPoint 2142
Arrive RoomPoint 2142
 
Chris Mairs's Presentation at eComm 2009
Chris Mairs's Presentation at eComm 2009Chris Mairs's Presentation at eComm 2009
Chris Mairs's Presentation at eComm 2009
 
Low-Code Platforms
Low-Code PlatformsLow-Code Platforms
Low-Code Platforms
 

Similar to Introductie MS Lync tijdens de themasessie 'Nieuwe manieren van klantcontact met MS Lync en TOPdesk' maart 2014

Microsoft Lync Online Overview - from Atidan - 200 level Presentation
Microsoft Lync Online Overview - from Atidan - 200 level PresentationMicrosoft Lync Online Overview - from Atidan - 200 level Presentation
Microsoft Lync Online Overview - from Atidan - 200 level Presentation
David J Rosenthal
 
Getting the Most Out of Your Lync Unified Communications Platform
Getting the Most Out of Your Lync Unified Communications PlatformGetting the Most Out of Your Lync Unified Communications Platform
Getting the Most Out of Your Lync Unified Communications Platform
C/D/H Technology Consultants
 
SIPquest-Intel Sept29.ppt
SIPquest-Intel Sept29.pptSIPquest-Intel Sept29.ppt
SIPquest-Intel Sept29.ppt
Videoguy
 
Unify_Presentation_Short_20160106
Unify_Presentation_Short_20160106Unify_Presentation_Short_20160106
Unify_Presentation_Short_20160106
Oben Melih Tunç
 
Introduction To Lync Part Final
Introduction To Lync Part  FinalIntroduction To Lync Part  Final
Introduction To Lync Part Final
bilal10g
 
The new office online
The new office   onlineThe new office   online
The new office online
Softline
 
Andy miller scan source communications 2011 north america partner conference
Andy miller   scan source communications 2011 north america partner conferenceAndy miller   scan source communications 2011 north america partner conference
Andy miller scan source communications 2011 north america partner conference
ScanSource, Inc.
 
Office 365 & Google Apps
Office 365 & Google AppsOffice 365 & Google Apps
Office 365 & Google Apps
Tommy Clarke
 
InterCall Complete Suite of Services
InterCall Complete Suite of ServicesInterCall Complete Suite of Services
InterCall Complete Suite of Services
wais31
 

Similar to Introductie MS Lync tijdens de themasessie 'Nieuwe manieren van klantcontact met MS Lync en TOPdesk' maart 2014 (20)

Unify Square UC Benefit Overview
Unify Square UC Benefit OverviewUnify Square UC Benefit Overview
Unify Square UC Benefit Overview
 
What's New in Lync 2013
What's New in Lync 2013What's New in Lync 2013
What's New in Lync 2013
 
Microsoft Lync Online Overview - from Atidan - 200 level Presentation
Microsoft Lync Online Overview - from Atidan - 200 level PresentationMicrosoft Lync Online Overview - from Atidan - 200 level Presentation
Microsoft Lync Online Overview - from Atidan - 200 level Presentation
 
Audio Web Conferencing
Audio Web ConferencingAudio Web Conferencing
Audio Web Conferencing
 
Getting the Most Out of Your Lync Unified Communications Platform
Getting the Most Out of Your Lync Unified Communications PlatformGetting the Most Out of Your Lync Unified Communications Platform
Getting the Most Out of Your Lync Unified Communications Platform
 
SIPquest-Intel Sept29.ppt
SIPquest-Intel Sept29.pptSIPquest-Intel Sept29.ppt
SIPquest-Intel Sept29.ppt
 
Lync 2013 overview
Lync 2013 overviewLync 2013 overview
Lync 2013 overview
 
Workspace of the future transition to uc
Workspace of the future transition to ucWorkspace of the future transition to uc
Workspace of the future transition to uc
 
Unify_Presentation_Short_20160106
Unify_Presentation_Short_20160106Unify_Presentation_Short_20160106
Unify_Presentation_Short_20160106
 
Introduction To Lync Part Final
Introduction To Lync Part  FinalIntroduction To Lync Part  Final
Introduction To Lync Part Final
 
Lync 2013 abast
Lync 2013 abastLync 2013 abast
Lync 2013 abast
 
Lanseringsevent Office 2013: Nyhetene fra Microsoft
Lanseringsevent Office 2013: Nyhetene fra MicrosoftLanseringsevent Office 2013: Nyhetene fra Microsoft
Lanseringsevent Office 2013: Nyhetene fra Microsoft
 
The new office online
The new office   onlineThe new office   online
The new office online
 
Office 365
Office 365Office 365
Office 365
 
OCS Introduction for Learning Gateway Conference 2009
OCS Introduction for Learning Gateway Conference 2009OCS Introduction for Learning Gateway Conference 2009
OCS Introduction for Learning Gateway Conference 2009
 
Andy miller scan source communications 2011 north america partner conference
Andy miller   scan source communications 2011 north america partner conferenceAndy miller   scan source communications 2011 north america partner conference
Andy miller scan source communications 2011 north america partner conference
 
Office 365 & Google Apps
Office 365 & Google AppsOffice 365 & Google Apps
Office 365 & Google Apps
 
Polycom keynote
Polycom keynotePolycom keynote
Polycom keynote
 
Do Big Webinar: Why web conferencing works for your business?
Do Big Webinar: Why web conferencing works for your business? Do Big Webinar: Why web conferencing works for your business?
Do Big Webinar: Why web conferencing works for your business?
 
InterCall Complete Suite of Services
InterCall Complete Suite of ServicesInterCall Complete Suite of Services
InterCall Complete Suite of Services
 

More from TOPdesk

More from TOPdesk (20)

Workshop: Throw it over the fence
Workshop: Throw it over the fenceWorkshop: Throw it over the fence
Workshop: Throw it over the fence
 
The secret ingredient to building a great service culture
The secret ingredient to building a great service cultureThe secret ingredient to building a great service culture
The secret ingredient to building a great service culture
 
Workshop: Measuring customer satisfaction
Workshop: Measuring customer satisfactionWorkshop: Measuring customer satisfaction
Workshop: Measuring customer satisfaction
 
TOPdesk Service Excellence Maturity Model
TOPdesk Service Excellence Maturity ModelTOPdesk Service Excellence Maturity Model
TOPdesk Service Excellence Maturity Model
 
Sharing knowledge is a super power
Sharing knowledge is a super powerSharing knowledge is a super power
Sharing knowledge is a super power
 
TOPdesk Service Excellence Maturity Model
TOPdesk Service Excellence Maturity ModelTOPdesk Service Excellence Maturity Model
TOPdesk Service Excellence Maturity Model
 
Improving uptake
Improving uptakeImproving uptake
Improving uptake
 
AI and the value of people
AI and the value of peopleAI and the value of people
AI and the value of people
 
Shared Service Management: Ny medarbejder ombord - TOPdesk on Tour Denmark 2019
Shared Service Management: Ny medarbejder ombord - TOPdesk on Tour Denmark 2019Shared Service Management: Ny medarbejder ombord - TOPdesk on Tour Denmark 2019
Shared Service Management: Ny medarbejder ombord - TOPdesk on Tour Denmark 2019
 
The secret ingredients to a great service culture - TOPdesk on Tour Denmark 2019
The secret ingredients to a great service culture - TOPdesk on Tour Denmark 2019The secret ingredients to a great service culture - TOPdesk on Tour Denmark 2019
The secret ingredients to a great service culture - TOPdesk on Tour Denmark 2019
 
Tips & tricks - TOPdesk on Tour Denmark 2019
Tips & tricks - TOPdesk on Tour Denmark 2019Tips & tricks - TOPdesk on Tour Denmark 2019
Tips & tricks - TOPdesk on Tour Denmark 2019
 
Mature service management with A.I. - TOPdesk on Tour Denmark 2019
Mature service management with A.I. - TOPdesk on Tour Denmark 2019Mature service management with A.I. - TOPdesk on Tour Denmark 2019
Mature service management with A.I. - TOPdesk on Tour Denmark 2019
 
Professionelle services - TOPdesk on Tour Denmark 2019
Professionelle services - TOPdesk on Tour Denmark 2019Professionelle services - TOPdesk on Tour Denmark 2019
Professionelle services - TOPdesk on Tour Denmark 2019
 
Kast det bare over hegnet! - TOPdesk on Tour Denmark 2019
Kast det bare over hegnet! - TOPdesk on Tour Denmark 2019Kast det bare over hegnet! - TOPdesk on Tour Denmark 2019
Kast det bare over hegnet! - TOPdesk on Tour Denmark 2019
 
Kundecase: Odsherred Kommune - TOPdesk on Tour Denmark 2019
Kundecase: Odsherred Kommune - TOPdesk on Tour Denmark 2019Kundecase: Odsherred Kommune - TOPdesk on Tour Denmark 2019
Kundecase: Odsherred Kommune - TOPdesk on Tour Denmark 2019
 
TOPdesk, TOPdesk, TOPdesk.. - TOPdesk on Tour Denmark 2019
TOPdesk, TOPdesk, TOPdesk.. - TOPdesk on Tour Denmark 2019TOPdesk, TOPdesk, TOPdesk.. - TOPdesk on Tour Denmark 2019
TOPdesk, TOPdesk, TOPdesk.. - TOPdesk on Tour Denmark 2019
 
TOPdesk on Tour 2019: How-to 3: Service Automation met TOPdesk en Solution Pa...
TOPdesk on Tour 2019: How-to 3: Service Automation met TOPdesk en Solution Pa...TOPdesk on Tour 2019: How-to 3: Service Automation met TOPdesk en Solution Pa...
TOPdesk on Tour 2019: How-to 3: Service Automation met TOPdesk en Solution Pa...
 
TOPdesk voor FM
TOPdesk voor FMTOPdesk voor FM
TOPdesk voor FM
 
TOPdesk voor Burgerondersteuning
TOPdesk voor BurgerondersteuningTOPdesk voor Burgerondersteuning
TOPdesk voor Burgerondersteuning
 
TOPdesk on Tour 2019: Betrokken medewerkers, blije klanten
TOPdesk on Tour 2019: Betrokken medewerkers, blije klantenTOPdesk on Tour 2019: Betrokken medewerkers, blije klanten
TOPdesk on Tour 2019: Betrokken medewerkers, blije klanten
 

Recently uploaded

Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Anamikakaur10
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
allensay1
 

Recently uploaded (20)

Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Falcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in indiaFalcon Invoice Discounting platform in india
Falcon Invoice Discounting platform in india
 
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
Call Girls Zirakpur👧 Book Now📱7837612180 📞👉Call Girl Service In Zirakpur No A...
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort ServiceMalegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
 
Whitefield CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
Whitefield CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLWhitefield CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
Whitefield CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 

Introductie MS Lync tijdens de themasessie 'Nieuwe manieren van klantcontact met MS Lync en TOPdesk' maart 2014

  • 1.
  • 3. Op wat voor manieren informeren en communiceren we “vroeger”
  • 4. Op wat voor manieren informeren en communiceren we nu
  • 5. Technologische ontwikkelingen: devices CONTENT CREATION CONTENT CONSUMPTION
  • 6. Bron: Rijks Universiteit Groningen Verschillende mensen = verschillende functies, rollen, taken, wensen en achtergronden Verschillende mensen = verschillende functies, rollen, taken, wensen en achtergronden
  • 7. 7
  • 8. Reduce Complexity People @ Center Identity And Presence At The Core Email & Calendar Team Workspaces Instant Messaging Telephony Conferencing Application Integration Across Networks Across Devices
  • 9.
  • 10.
  • 11.
  • 12.
  • 15. Video gallery HD video or high resolution photos of attendees H.264 SVC support Personalized collaboration experiences Intuitive controls Consistent and familiar clients Immersive experience optimized for touch Mobile client experiences designed for the device Lync Web App for browser access to meetings Single identity across business and social applications Shared contact card Communicate directly from within Office OneNote Share SharePoint integration Communicate with anyone on Skype Share rich presence information Secure and archived Instant Messaging Peer to peer voice
  • 16.
  • 17. Lync is familiar and engaging, across a variety of devices and platforms
  • 18. Lync is familiar and engaging, across a variety of devices and platforms
  • 19. Lync is familiar and engaging, across a variety of devices and platforms
  • 20. Communicate with hundreds of millions of people with presence, IM and voice
  • 21. 254mconnected users ~50%of all Skype-to-Skype minutes include video 25%of international calling minutes (combining PSTN and Skype-to-Skype) are Skype-to- Skype minutes 300bnminutes of video and voice minutes 40mconcurrent users TO BE THE GLOBAL COMMUNICATIONS PROVIDER THAT BILLIONS OF PEOPLE DEPEND ON EVERY DAY FOR SHARING EXPERIENCES.
  • 22. Lync Web App Mobile Every Web Page a Lync Endpoint New Web API powers LWA, Mobile & opens new opportunities to developers
  • 23. Enable and improve mobile productivity Communicate in real time with colleagues, customers and partners from virtually anywhere Enable new ways of collaboration with voice & video using a single unified client Share ideas and keep teams in sync Reduce costs related to video conferencing, telephony and travel Reduce costs through simplification and consolidation Manage with common and familiar tools Reduce total cost of ownership with integration and shared infrastructure Accelerate adoption of online services Reduce IT operations costs Enables a path to unified communications – following a customer’s blueprint
  • 24.
  • 25.
  • 26.
  • 27. Lync-to-PSTN callingLync-to-Lync calling Enterprise calling features On-site networking
  • 29.
  • 30.
  • 31. Network health monitor Fast in-call device switching
  • 33.
  • 34.
  • 35. Customer Site Switch: 157.56.64.2 Port: 6/29 3910 163rd Ave NE #3222 Redmond, WA 98052 SIP Trunk NENA i2 E911 service provider Circuit ELIN Gateway to PSTN Carrier
  • 37.
  • 38.
  • 39. Supported Languages for Call Treatment Catalan French - France Chinese - China German Chinese - Hong Kong Italian Chinese - Taiwan Japanese Danish Korean Dutch Norwegian English - Australia Polish English - Canada Portuguese - Brazilian English - Great Britain Portuguese - Portugal English - US Russian English - India Spanish - Mexico Finnish Spanish - Spain French - Canada Swedish