Getting the Most Out of Your Lync Unified Communications Platform


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Getting the Most Out of Your Lync Unified Communications Platform

  1. 1. New Horizons Next Level Webinar Series Hosted by: Brian Zibricky Getting the Most Out of Your Lync Unified Platform Presented by: Rachel Byrne
  2. 2. Introduction• Brian Zibricky• Product Manager• Previously a Technical Instructor with New Horizons for over 10 years• Certifications: MCT, MCITP: Server 2008 Enterprise Administrator, MCSE / Security: Server 2003, ITIL v3 Foundations, A+, Network+, Security+
  3. 3. Agenda• Who is New Horizons?• Introducing C/D/H with Rachel Byrne• Getting the Most Out of Your Lync Unified Communications Platform• Q&A
  4. 4. Who is New Horizons? New Horizons is a proven, worldwide training providerwith flexible learning solutions taught by industry-leading instructors.Largest International Network• 2,100 Classrooms• 2,400 Instructors in 56 Countries• 3 Million Student Days of Training per YearNew Horizons Great Lakes• 10 State-of-the-art Facilities• 50+ Classrooms• 30+ Instructors• 400+ Class Offerings
  5. 5. Who is New Horizons?• Strong Vendor Partnerships
  6. 6. New Horizons Next Level Webinar Series Getting the Most Out of Your Lync Unified Communications Platform Presented by C/D/H
  7. 7. Quick FactsAbout Us Approach Partnerships • Vendor • Microsoft Gold• 23nd Year Independent • VMware• Grand Enterprise • Non-reseller Rapids & • Citrix Silver Royal Oak • Professional Services Only • Cisco Premier• 30 Staff • Novell Gold
  8. 8. Microsoft Gold Partner Competencies Successes Pinpoint• Four Gold • Customer • Microsoft’s official• Eight Silver Excellence partner directory Award • 5-star rating • Virtual Technical Specialist (VTSP) • Managed Partner • Numerous Partner Awards
  9. 9. Expertise
  10. 10. What information workers expect today Productivity on the go Access to contacts, email, and documents from Easily virtually connect anywhere with other people
  11. 11. Lync enterprise benefitsEnable and improve Enable new ways of Reduce costs through Accelerate adoptionmobile productivity collaboration with simplification and of online services voice & video using a consolidationCommunicate in real single unified client Reduce IT operationstime with colleagues, Manage with common costscustomers and Share ideas and keep and familiar toolspartners from virtually teams in sync Enables a path toanywhere Reduce total cost of unified Reduce costs related ownership with communications – to video conferencing, integration and following a customer’s telephony and travel shared infrastructure blueprint
  12. 12. Enabling customer deployment choice Lync Server Lync Hybrid Lync Online Lync Server Single domain & Office 365, Lync OnlinePrivate cloud / dedicated directory Partner-hosted multi- Users split – server / tenant online
  13. 13. Applications used everyday Enterprise-ready Unified communications platform
  14. 14. What’s new in Lync? Be there without going thereVideo gallery Single unified client Communicate directly Communicate with experience across from within Office anyone on SkypeHD video or high workloadsresolution photos of Single identity Presenceattendees Lync Windows 8 immersive experience Shared contact card Instant MessagingH.264 SVC support optimized for touch OneNote Share Peer to peer voicePresenter controls to Mobile client experiencesoptimize for meeting type designed for the deviceParticipant selected views
  15. 15. Lync ClientSingle unified client
  16. 16. Instant Messaging
  17. 17. Presence
  18. 18. MultipartyHD videogallery &H.264SVCsupport Enable great meeting experiences & collaboration
  19. 19. Enable great meeting experiences &collaboration
  20. 20. Enable great meeting experiences &collaboration
  21. 21. LyncWeb Appforbrowseraccessto LyncMeetings Lync is familiar and engaging, across a variety of devices and platforms
  22. 22. OneNoteshare,accessibledirectlyfrom aLyncMeeting Connect people, communications and the applications they use everyday
  23. 23. Lync 2013 mobile clientsI am always connected to mynetworkI control my availabilityI can communicateimmediatelyI can see and hear you fromanywhereI can collaborate fromanywhere
  24. 24. Lyncoptimizedfor animmersiveWindows 8experience Lync is familiar and engaging, across a variety of devices and platforms
  25. 25. The new Lync works across platforms & devices PC Mac Smartphone Tablet Browser
  26. 26. Lync is familiar and engaging,across a varietyof devices and platforms
  27. 27. Lync 2013 mobile clientsDeliver compelling Voice overInternet Protocol (VoIP), video overIP, and collaboration experienceson both smartphones and tablets
  28. 28. Connect people,communications and theapplications they use everyday
  29. 29. Connect people,communications and theapplications they use everyday
  30. 30. Real World Examples Manufacturing• Integration with Nortel CS1000 during migration• OCS 2007 to Lync 2010 upgrade• AudioCodes gateways• Regional Office is Asia, Europe, and South America• 23 branch offices with SBS and gatewayProfessional Services• Integration with Mitel• Remote offices connecting over MPLS• Remote works connecting with remote access• Remote workers
  31. 31. Thank YouRoyal Oak Grand Rapids 15 Ionia SW306 S. Washington Ave. Suite 270Suite 212 Grand Rapids, MI 49503Royal Oak, MI 48067 (616) 776-1600(248) 546-1800