Lync 2013 overview

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Overview of Lync Server 2013. It created for share to everyone. (no commercial)

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  • Slide Objective:Set context, discuss the status quo of enterprise communications, the impact consumerization has on the discussion and present the Microsoft vision for Unified Communications.Initial Build - Communications Today, Talking Points:Technology has brought us a very long way in terms of how we communicate in the business world. But as communication and collaboration technologies have evolved, they have done so independently, in parallel with one another, creating communication silos. In the meantime, the way we work is changing; business is operating at a faster pace and frequently across time zones. As a society we are more mobile, have greater access to technology outside of the workplace and have expectations to match. Today’s Information Workers are using a variety of products and services to meet all of these needs in their professional and personal lives. For most companies today, telephony and voice mail, e-mail, IM, audio conferencing, video conferencing, Web conferencing, and group communication tools all live in their own disconnected silos. Each has evolved a separate operating platform—often with proprietary third-party technology—separate clients,authentication, separate administration, and separate storage and compliance. Add to that all of the consumer oriented tools and services we are using in our daily lives - the result is an enormous headache for the end user, who has to remember separate phone numbers, account names, and passwords. Plus, these users have limited communication with each device—for example, not being able to make audio calls from their computers. Ultimately, their communication is disconnected, and their collaboration and innovation are hindered. These independent silos, which now encompass enterprise and consumer, have led to redundancies and inefficiencies for the IT administrator as well. It has become difficult and expensive to maintain them and to ensure each is in compliance with business and government regulations, is secure and manageable in the long term. Final Build - The Microsoft Unified Communications Vision, Talking Points:Microsoft® Lync® 2013 is an enterprise-ready unified communications platform. Lync connects hundreds of millions of people everywhere, on Windows 8 and other devices, as part of their everyday productivity experience. Lyncreduces complexity by putting people at the center of the communications experience. Our goal is to integrate all of the ways we contact each other in a single environment— using a single client, identity – while providing businesses with the power to choose how they provision those services—whether on their own premises, as cloud services, or in a hybrid mode.Lync provides a consistent, single client experience for presence, instant messaging, voice, video and a great meeting experience. Lync delivers an experience that is differentiated from any other Unified Communications solution in the industry with best-of-breed integration in the Office family of apps. Lync users focus less on how to use the tools and direct their energy to meeting the needs of their business. With Lync as the UC platform, IT administrators are able to modernize their operations and simplify administration with Active Directory, common data store, and a shared set of archive and compliance tools, across multiple UC components (e.g. email and instant messaging).
  • Slide Objective: Articulate the vision for Lync 2013 & Lync Online. No Build - Use the pillars to articulate the investments and set-up the subsequent slides. Talking points:The vision for the next release of Lync builds upon the strengths of Lync 2010 while taking a broader view of how communications, data and human interaction can blend in order to drive connections among a diverse and distributed workforce. When animation, clean design and touch are layered in, the scenarios and user experience is elevated in new and engaging ways. The essence of Lync 2013 is captured in 4 pillars, or collections of investments:The first is Multiparty HD video & content sharing.Lync 2013 and Lync Online showcase advances in video and visual communications. “I see what you mean” takes on an entirely different meaning when colleagues and customers from down the hall, across town or around the globe can see each other’s gestures while hearing their tone - when working together in a Lync Meeting. The next release of Lync further delivers on the promise of “access anywhere”, ensuring that Lync is available anywhere a user has access to Windows 8 PC or tablet, mobile device or browser. Modern, mobile and web client investments allowLync to be where the users are, putting people at the center of communications and collaboration. And yet, with the diversity of platform, form factor and device support – the experience is familiar and engaging. Lync was built from the ground up to deliver identity-based communications– pivoting on a user’s identity rather than the old paradigm of using phone numbers as a proxy for a person. LyncIntegration across Office appsenables “one-click” communications directly from within the productivity applications used by Information Workers everyday. Lync is integrated into Outlook, SharePoint, OneNote and other Microsoft applications, users do not have to leave their current application when they need to reach out to others. Lync breaks down solution silos and application boundaries making communication and collaboration natural and less complex. Federation with Skype unlocks the potential to bring all of these investments mentioned, and the rich communication and collaborations scenarios they enable - to hundreds of millions of users worldwide. Transition - Take a closer looks at each one of these investment areas
  • Value Proposition:Enable great meeting experiences & collaborationWith the new Gallery View, you automatically see everyone in the Lync Meeting via a continuous view of multiple HD video streams or photos. The video gallery scales to provide the best experience for a diverse set of scenarios including a point-to-point video call, a small group collaborative session or the presentation style sessions (small or large) – showing the most relevant people in the meeting at all times by bringing the 5 dominant speaker’s video “into focus” to the standing row (the top row shown here), and displaying the thumbnail photos of less active participants in the sitting rows (shownjust below). For Lync client users, the legacy audio conference call experience is transformed with the video gallery. Participants’ names are displayed with their video or photos, active speakers can be identified visually – without having to open the roster and search. The roster is accessible to view full contact card information if desired, but can be hidden to minimize distractions. Lync uses industry standards including H.264 SVC to enable the multiparty HD video experienceacross a range of device. The investment in H.264 SVC support enables each participant to receive a video stream that is optimized, in terms of quality, for their endpoint and network conditions. Photos replace video streams if the quality does not meet or exceed minimum standards – as defined by the IT administrator for Lync Server deployments and Microsoft for O365/ Lync Online.
  • Value Proposition: Enable great meeting experiences & collaborationWhen scheduling a meeting, the organizer can select a dedicated space, or create a new meeting room with a new ID and password. Customizing the meeting options allows the Lync Meeting to serve a unique set requirements, facilitate a more formal or structured meeting type, or manage the experience for the participants themselves. For example, if you have external participants, specific presenters, or confidential information to discuss, a meeting organizer might want to leverage the Lobby and create a more controlled meeting space.Depending on the type or sizeof the meeting, you can now decide if you want to mute the audience and allow or block video sharing when scheduling. These options are available on the Meeting Options page and are recommended for Lync Meetings with more than 20 participants. Presenters and organizers can even select and lock video of a designated or specific person in the meeting – essentially putting them in the “video spotlight” as the focus for everyone else in the meeting. During the meeting, presenters need to focus on their delivery and the participants – and not be distracted with “meeting administration”. Lync now uses “peeks” to provide more functionality with less clutter. Peeks are buttons that are revealed when you hover over certain areas of the Lync Meeting window. For example, hover over the monitor icon to see all of the options for sharing and managing content, hover over the telephone icon to see Mute or Hold options. Hover over the three dots on the right to see more options.
  • Value Proposition: Enable great meeting experiences & collaborationLync users focus less on how to use the tools and direct their energy to meeting the needs of their business. Meeting view options are designed to bring content and people together while optimizing the Lync Meeting experience for every individual participant’s needs. The meeting view is selected by the participant and visible only to them – each participant has control of their meeting view. Gallery View shows all the participants’ photos or videos. Speaker View shows the meeting content with the presenter’s video or photo in the lower right corner of the meeting window. Presentation View shows only the meeting content. You get a full view of the content, but you won’t see the participants. Compact View shows only the participants’ photos. Just hover over a photo to see their contact information.Gallery View and Speaker view are shown here to compare and contrast views only.
  • Value Proposition: Lync is familiar and engaging, across a variety of devices and platforms. Lync is reimagined and specifically optimized for touch on Microsoft Windows 8 (both x86-based Windows 8 devices and Windows RT). Lync, optimized for an immersive Windows 8 immersive experience, takes advantage of Windows 8 "touch first" capabilities to provide fast, natural, hands-on control of communications across a variety of devices and architectures - while benefitingrom the end-to-end security and strong power-management features in Windows 8, and provides lock-screen updates to ensure that no important communications are missed. The Lync notification enhancements provide glance-and-go indicators and alerts for incoming and missed connections, enabling connectivity while reducing resource consumption. Collaboration capabilities, including Lync Meetings, within a full-screen, immersive application are engaging and dynamic. Easily escalate conversations, and move within conversations, while taking advantage of common Windows 8 metro-style navigation gestures and search capabilities. Lync leverages the snapped view experience, providing engaging and rich multitasking on Windows 8, and allowing you to stay connected on your terms.
  • Value Proposition: Lync is familiar and engaging, across a variety of devices and platforms. Lync mobile clients enable users to make and receive calls using a single, consistent Lync identity and join Lync Meetings from a mobile device with a single touch while avoiding long numeric passcodes or PINS, from the native calendar application (or Lync Meeting tab on iOS).In CU4 and Mobile Wave 1, we delivered Lync on the Windows Phone and the iPhone - as well as iPad, Android phones and Symbian..Mobile Wave 1.5 released in June 2012 delivering a PPT viewing experience to Lync users joining a Lync Meeting from their iPad. The feature set continues to rapidly evolve in Lync 2013 timeframes with VoIP over wireless (WiFi, 4G, 3G) and video over wireless. Lync voice and video over IP experiences, including peer-to-peer (P2P) and Lync Meetings, will be supported on Windows Phone, iPhone and iPad. Application and desktop sharing for the Lync Metro style app and iPad are planned as well. VoIP and video over IP on Lync for Android smartphones will follow later in H1 CY 2013.
  • Value Proposition: Lync is familiar and engaging, across a variety of devices and platforms. The Lync Web App allows PC and Mac users to join a Lync Meeting from within an HTML5-based browser, and delivers a full Lync Meeting experience, including multiparty HD video, voice over IP, instant messaging, desktop, application, and PowerPoint sharing. LWA eliminates the need to install client software by using a browser-based client to join and participate in Lync Meetings from a shared device or PC, internet café, a personal/ home device or kiosk. External clients, partners and customers can join Lync Meetings with Lync Web App – eliminating the need to download and install the Lync Attendee client previously shipped with Lync 2010.
  • Value Proposition: Connect people, communications and the applications they use everyday With Lync, Information Workers use a single unified client to manage all communications including voice and video calling, multimedia conferencing and instant messaging. A simple instant message can be escalated to a Lync Meeting with video conferencing at any time, from the single unified client. Deep integration with Office apps enables instant communication and collaboration with colleagues, customers and partners - from directly within their most frequently used productivity apps. The communication cycles that are a vital part of everyday business are accelerated by enabling instant messaging, voice and video calling and spontaneous Lync Meetings directly from within Outlook, SharePoint and other business applications. Lync is part of the Office suite and has best-of-breed integration in the Office family. For example, PowerPoint presentations are shown "natively" in the Lync experience, providing the highest fidelity and performance possible.
  • Value Proposition: Connect people, communications and the applications they use everyday The contact card is a dynamic resource that displays a contact’s high resolution photo, their presence, status note, location and organizational details and is consistent across Microsoft Office applications. Lync users see their contacts’ availability in real time, chat and quickly move between active conversations and Lync Meetings. When privacy or confidentiality is a concern, users can modify settings to show presence updates only to contacts in the buddy list. With the contact card, Lync users can bring together information from internal and external networks (e.g. SharePoint, LinkedIn and Facebook) into a single card for each person in the contact list. End users can initiate a call or instant message directly from the contact card based on a user’s presence. Contact management is simplerby enabling users to search and find contacts from the corporate address book and add federated contacts to a single contact list to connect with customers and partners.The Exchange Contact Store lights up all Office application, including Lync, allowing you to manage contacts from any Office application.
  • Value Proposition: Connect people, communications and the applications they use everyday OneNote is now directly integrated into Lync for taking meeting notes and recording attendance. Whiteboard sketches and slide annotations can also be saved into OneNote notebooks. OneNote Share allows users in to create and share OneNote digital meeting notes within a Lync Meeting, reducing errors caused by later transcription and simplifying communication and follow-up. OneNote can be shared in prep for a meeting, during as a resource for content or a tool for note taking and afterwards – as a means of following and reporting status.
  • Value Proposition: Imagine new ways to collaborate with the worldFor hundreds of millions of people around the world, Skype has removed barriers to communication. Skype has 200 million average monthly connected users (as of April 2012) At peak times approximately 35m concurrent users are logged in to SkypeSkype users generate 300 billion voice and video minutes annually, of which 43% were videoAccording to Telecom market research firm Telegeography, in 2011 Skype-to-Skype calls comprised nearly 25% of total international calling minutes which includes PSTN and Skype to Skype calls. (Skype PR emphasized that this stat needs to cited properly)Microsoft’s acquisition of Skype was completed in October 2011 and Skype is now operating as an independent business unit at Microsoft. As Steve Ballmer and Peter Klein shared when announcing the acquisition, one of the fundamental value drivers was the Lync-Skype opportunity– the opportunity to connect a cloud of “consumer” users to enterprises in a secure, managed way that makes communicating with others with others easy and simple. Key scenarios include: Business-to-Business (supply chain, trading partners, temporary business arrangements), Business-to-Consumer (customer contact centers, recruiting, product support), and employee-to-family (mobile and traveling workforce)At the highest level, Lync and Skype are very complementary. Connecting to Skype endpoints from Lync will enable rich communication with hundreds of millions of people from business-grade tools, reduce costs through simplification and integration, and allow IT to take control of consumerization of IT while giving employees what they want. Skype brings its customer base, products, and peer-to-peer network; Lync has been designed from the ground up for the enterprise, with its full range of enterprise-class features and IT Pro focus. Integrating Skype across the Microsoft portfolio is an ambitious effort and a long-term investment. Ultimately, Skype will become an essential ingredient across the Microsoft portfolio of products and will positively impact the character and the bottom line of every division in the company. In the near term, federation with Skype will allow Lync 2013 users to connect to anyone on Skype, enabling communication with hundreds of millions of people around the world. Capabilities will include: PresenceInstant Messaging Voice We intend to go beyond these capabilities and unlock the full value of Lync and Skype together, with video as our next priority. Bringing Skype into the Microsoft family strengthens the Lync value proposition for businesses of all sizes, and Microsoft remains as committed as ever to enterprise Unified Communications.
  • Lync 2013 overview

    1. 1. Unified communications platform Enterprise-ready
    2. 2. Video gallery HD video or high resolution photos of attendees H.264 SVC support Presenter controls to optimize for meeting type Participant selected views Single unified client experience across workloads Lync Windows 8 immersive experience optimized for touch Mobile client experiences designed for the device Lync Web App for browser access to meetings Communicate with anyone on Skype Presence Instant Messaging Peer to peer voice Communicate directly from within Office Single identity Shared contact card OneNote Share
    3. 3. Enable great meeting experiences & collaboration
    4. 4. Enable great meeting experiences & collaboration
    5. 5. Enable great meeting experiences & collaboration
    6. 6. Lync is familiar and engaging, across a variety of devices and platforms
    7. 7. Lync is familiar and engaging, across a variety of devices and platforms
    8. 8. Lync is familiar and engaging, across a variety of devices and platforms
    9. 9. Connect people, communications and the applications they use everyday
    10. 10. Connect people, communications and the applications they use everyday
    11. 11. Connect people, communications and the applications they use everyday
    12. 12. Communicate with hundreds of millions of people with presence, IM and voice
    13. 13. Enable and improve mobile productivity Communicate in real time with colleagues, customers and partners from virtually anywhere Enable new ways of collaboration with voice & video using a single unified client Share ideas and keep teams in sync Reduce costs related to video conferencing, telephony and travel Reduce costs through simplification and consolidation Manage with common and familiar tools Reduce total cost of ownership with integration and shared infrastructure Accelerate adoption of online services Reduce IT operations costs Enables a path to unified communications – following a customer’s blueprint

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