1. ©2010 LHST
CONCLUSION
Information Systems Management

2. ©2010 LHST
WHAT IS AN INFORMATION SYSTEM?
Business Partners
Stockholders
Clients
Employees
A set of resources designed to
foster organizational learning

3. ©2010 LHST
COURSE AGENDA
What is our organizational
focus?
What are we trying to do?
What knowledge do we need
to capture?
What can we leverage to
improve the system?
How will we measure the
results?
Focus Improve Knowledge Leverage Measure
Process
Centric
? ? ? ? ?
Social
Networks
? ? ? ? ?
Search ? ? ? ? ?
Mobility ? ? ? ? ?

4. HOW CAN IT IMPROVE PRODUCTIVITY?
Focus Improve Knowledge Leverage Mesure
Organization Processes Explicit Transactions Efficiency
Services Delivery Implicit Interactions Effectiveness
Networks Relationships Emerging Interactions Innovation
Search Relevancy Connected Associations CTR
Mobility Context Embedded Proximity Pertinence
Intro Application MetricsImpact

5. ©2010 LHST
IT DOESN’T MATTER
 Nicolas Carr compares IT to previous tech revolutions such as
railroads and electricity. In what ways is IT different?
 What proof can you offer that information technology in business
no longer provides competitive advantage?
 Does the pervasiveness of IT mean there will be less innovation
now?
 Hasn't competitive advantage come from unique use of the
technology, not just from the technology itself? What examples
can you give?
 Do recent advances in Cloud Computing and Mobile
Applications confirm or contradict Nicolas Carr's claims?
Objectives Problem InternetInformation IS

6. ©2010 LHST
MODULE FORMAT
©2006 LHST sarl
How can you use information technology to meet
the challenges of the New Normal?

7. ©2010 LHST
COLLABORATIVE PLATFORM
 Administrative details
 Recommended readings
 Course support
 Current events
 Discussion forum/help desk
http://www.newcastlemba.com

8. ©2010 LHST
SHOULD INFORMATION SYSTEMS
MIRROR ORGANIZATIONAL FUNCTIONS?
L. SCHLENKER

9. ©2010 LHST
THREE PATHS TO ADDED VALUE
©2008 LHST sarl

10. ©2010 LHST
THE JOURNEY TO VALUE
A Plot
The Journey to Value Hi Nikos! Signout Switch
1. The Confict
2. The Characters
3. The Roadmap
4. The Metrics
Business Intelligence
Execute
Revise

11. ©2010 LHST
MATCHING TECHNOLOGY, ORGANIZATION AND TALENT
The Business Value Matrix™
Where does value come from?
Whereareyoulookingforresults?
©2005 LHST sarl

12. ©2010 LHST
CONVERTING IT INTO PRODUCTIVITY
©2007 LHST
Business Models Business Case
Define the market Identify the Conflict
Segment the needs Access needed
knowledge and
competencies
Develop services to meet
the needs
Propose a vision that
provides a way forward
Measure the Results Secure the « Happy
End »
« Business is about the management of meaning »
Prof. Lee SCHLENKER

13. ©2010 LHST
PROCESSES
©2010 LHST sarl
Challenges (conflit)
1)
2)
3)
4)
5)
Targeted Skills
1)
2)
3)
4)
Bases technologiques
1)
2)
3)
4)
Evaluation Metrics
1)
2)
3)
4)

14. ©2010 LHST
SOCIAL NETWORKS
Challenges (conflit)
1)
2)
3)
4)
5)
Targeted Skills
1)
2)
3)
4)
Bases technologiques
1)
2)
3)
4)
Evaluation Metrics
1)
2)
3)
4)
©2010 LHST sarl

15. ©2010 LHST
SEARCH
©2010 LHST sarl
Challenges (conflit)
1)
2)
3)
4)
5)
Targeted Skills
1)
2)
3)
4)
Bases technologiques
1)
2)
3)
4)
Evaluation Metrics
1)
2)
3)
4)

16. ©2010 LHST
MOBILITY
©2010 LHST sarl
Challenges (conflit)
1)
2)
3)
4)
5)
Targeted Skills
1)
2)
3)
4)
Bases technologiques
1)
2)
3)
4)
Evaluation Metrics
1)
2)
3)
4)

17. ©2010 LHST
EVALUATION
 Three assignments
 A curation page promoting one
potential area of study
 An written case study presenting
your analysis of how information
technology can foster innovation
 A video presentation explaining
your approach and conclusions

18. ©2010 LHST
CURATION
4/18/2013
18
Written assignment
What can you contribute to the group?
 Scoop.it
 Choose as precise a topic as possible
 Delivery: continuous evaluaton
 Evaluation criteria : Scoop.it score
 An average of one post per day
 Become a subject specialist
Total points possible: 20

19. ©2010 LHST
RESEARCH : BUSINESS CASE STUDY
Written assignment
How can information systems foster innovation?
 What story can you tell?
 Themes : conflict, competencies, vision, metrics
 Delivery: electronic format by April 29th, 2013
 Evaluation criteria : validity, insight, credibility,
references
 Length : 2000 words
 Seeing what others can’t see
Total points possible: 50

20. ©2010 LHST
ANALYSIS: VIDEO CLIP
Can you make a difference?
 Individual assignment
 What have you learned from your case?
 Delivery: video analysis
 Evaluation criteria : personalization, insight,
dissonance
 Length : maximum four minutes
 Exploring digital intermediation
Total points possible: 30

21. ©2010 LHST
FEEDBACK -
 1. What have you
learned, if anything, in
this module that will help
you in your future
careers?
 2. What could be done to
improve this module?
 3. What other subjects or
content might we
consider?
To lee@lhstech.com
4/18/2013
21