1. Call in 866-740-1260, Access Code: 7511251
Webinar: Best Practices for Improving Workplace
Productivity and Organizational Performance 1

2. Best Practices for Improving Workplace
Productivity and Organizational Performance
May 2012
John Bradford, Senior Vice President, Consulting and Training Services
Philip Shuler, Vice President, Enterprise Solutions Services

3. Diverse Base of Marquee Customers
Financial Services Retail & Consumer Travel & Hospitality Education & Government
Technology Healthcare Energy & Utilities Business Services
Customer Highlights
• 11,000+ active customers
• Customer base includes 152 Fortune 2000 companies
• Represented in over 120 countries

4. Our Value Proposition
Profiles International offers solutions that enable organizations to
select the right people and develop them to their full potential.
• Selection
• Development
• Coaching
• Managing
• Succession Planning
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5. Why We’re Here Today…
Share Best-in-Class Practices that result in . . .
• Increase retention
• Achievement of first performance milestones
• Greater hiring manager satisfaction
Dramatically increase the productivity of your
employees…
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6. 5
How Did You Feel the First
Day in a New Job?
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2 4 7
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7. How Did You Feel the First
Day in a New Job?
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8. How Did You Feel the First Day in a New Job?
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9. Best-in-Class
The highest current performance
level in an industry, used as a
standard or benchmark to be
equaled or exceeded.
Also called best of breed and best practice.
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10. Best Practice
A method or technique that has consistently
shown results superior to those achieved with
other means, and that is used as a benchmark.
Best Process
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11. Who Determines Best-in-Class?
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12. 2012 Research
* 298 Enterprises
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13. Benchmarking the Best-in-Class
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14. Benchmarking the Best-in-Class
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15. Pressures Driving Onboarding in 2012
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16. Best-in-Class!
Source: Aberdeen Group, April 2012
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17. Best-in-Class!
Share several common characteristics, including:
 Centralized onboarding process
 Includes both the tactical and strategic elements
 Define key metrics in advance
Results: drive organizational performance, accelerate
productivity and improve engagement.
Source: Aberdeen Group, April 2012 18

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19. Onboarding
The strategic process
designed to acclimate
new employees into
the organization and
prepare them to
contribute to a desired
level as quickly as
possible.
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20. The Evolution of Onboarding
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21. Key Drivers for Strategic Onboarding
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22. The Real World
Productivity gains tied to quicker
onboarding process.
Time to Contribution of
Onboarding Process #2
Full
Time to Contribution of Productivity
Onboarding Process #1
Productivity Level
Shaded region
represents
the gained
productivity
Time in Job 23

23. Key Players
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24. Boosting Productivity Through Onboarding
“The productivity of work is not the
responsibility of the worker but
of the manager.” – Peter Drucker
More than ever before, hiring managers and
HR departments are being held accountable for
accelerating productivity through onboarding initiative.
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25. The Bottom Line
• Improving Work-place productivity
• Organization Performance
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26. Achieving Best-in-Class Status
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27. Today’s Focus
How to Achieve Best-in-Class Status by:
• Minimizing the time to take an employee to full-productivity
• Creating a positive and productive onboarding experience
• Giving new employees or transitioning employees a head start
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28. Profiles Client Overview
Kidney Dialysis Clinics
40,000 + Employees
8,800 + Clinics
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29. The Solution
ProfileXT® utilized for onboarding
Strategy
Involvement – Multiple Levels
Integrated Technology (ATS/PMS)
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30. ProfileXT® (PXT) utilized for onboarding
• Performance Models
• Top Performers
• Global Benchmarks
Remember the 2 “What’s”
 What can I expect of them?
 What will they require of me?
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31. Strategy
Talent Assessment Strategy
SELECTION PERFORMANCE SUCCESSION
MANAGEMENT PLANNING
Measure Core Traits Training Mobility
Define Talent Coaching “Bench Strength”
Job Match Communication
Onboarding
ENGAGEMENT · RETENTION
High Performance Workforce 32

32. Multi-Level Involvement
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33. Integrated Technology
 Applicant Tracking
 Performance Management
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34. Performance Models/Job Profiles
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35. Best Practices
Align with the Business
Extend the length of the program
Consider the Full Picture
Standardize/Customize
Tackle Cross-Boarding
Measure the process
Invest in Technology
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36. What’s the difference?
Onboarding! Cross-boarding! Transitioning!
? ? ?
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37. What’s the difference?
Onboarding!
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38. What’s the difference?
Cross-boarding!
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39. What’s the difference?
Transitioning!
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40. Required Actions: Laggard
 Extend the
onboarding process.
 Define what success
looks like.
 Make engagement
part of the equation.
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41. Required Actions: Industry Average
 Centralize your
strategy
 Establish a clear
owner
 Invest in
technology
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42. Required Actions: Best-in-Class
 Link onboarding to
learning
 Include contingent
labor
 Consider social
media
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43. Why We’re Here Today…
Share Best-in-Class Practices that result in . . .
• Increase retention
• Achievement of first performance milestones
• Greater hiring manager satisfaction
Dramatically increase the productivity of your
employees…
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45. Contact Us
Profiles Assessment Asia (Pte.) Limited
An Authorized Strategic Business Partner of Profiles International
14 , Robinson Road, #08-01A, Far East Finance,
Singapore 048545
Email: info@profiles.com.sg
Telephone: 65717031
Fax: 63334636
Website: http://www.profiles.com.sg
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