GE Work-Out

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How to implement GE’s revolutionary method for attacking organizational problems!!!!!

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GE Work-Out

  1. 1. GE WORK-OUT Narsee Monjee Institute of Management Studies How to implement GE‘s revolutionary method for attacking organizational problems!!!!! Arnab Dasgupta(107) Jai Dembani(108) Ankit Dhadda(109) Isha Aditi Dhar(110) Duvvuri Ravishankar(111) Deon Fernandes(112) MBA, 2007-09
  2. 2. What is work-out?? The GE WorkOut process is a time tested method used to: • Streamline & simplify existing processes • Eliminate non-value added work • Quickly identify, prioritize & meet new business initiatives • Speed up decision making & implementation • Build an empowered, quot;ownershipquot; workforce G.E. WorkOut, developed at GE in the late 1980's, is being used with dramatic results at hundreds of organizations world wide. The focus is on fast implementation of measurable improvements with clear lines of accountability - obtained with speed, simplicity, and self confidence. Used repeatedly, GE Work Out can help your organization become more lean, efficient, and responsive to changing market conditions
  3. 3. The Key Elements of WorkOut WorkOut aims to … People closest to the – Create the forum for work… dialogue and change – Know it best – Eliminate bureaucracy – Have significantly more to and barriers contribute to achieving business – Cultivate grass root goals—and want to do so solutions – Will respond favorably to a team challenge Actions begin immediately because… -Leadership decides ‗live‘ on the recommended solutions -Teams empowered to implement their solutions with updates to leadership -Recommendations must be completed in 90 days
  4. 4. How does it help? • Infuses entrepreneurial spirit-greater speed, flexibility, communication • Provides a focus on stretch • Develops systems‘ thinking • Encourages lateral thinking-RAMMPP Matrix • Quick and critical analysis of ideas- Pay-off matrix • Creating ownership • Injects rapid cycle change and fast decision making Creativity Experience quot;Coming together is a beginning, keeping together is a process, working together is success.quot; Enthusiasm - Henry Ford
  5. 5. WorkOut Involves Everyone Top Down Leaders or managers identify a key business improvement goal, then challenge those closest to the work to recommend ways to reach the goal. Bottom Up Those closest to the work make specific recommendations to meet the goal, then implement the approved recommendations within 90 days.
  6. 6. Pay-off matrix for a critical idea analysis
  7. 7. Overcoming resistance • Create synergy among existing alternatives • Nobody is perfect • Cost-effectiveness • Preach, profess , propagate- quot;Wasteful Work Practicesquot;
  8. 8. Stages Of A Work-Out Stages Planning Conducting Implementi ng Time (days) 30 1-3 90 Participants Sponsor, Lead Facilitator, Sponsor, Champion, lead Recommend Champion, invited facilitator, team leader, ation members team member, team Owners, facilitator, resource people, other administrator, panelist recruited members Goal And i. Select theme, date, Analyze situation, give Carry out Functions design session recommendation, approve action plan ii. choose team leaders, action plans, give go ahead team members, team signal facilitators, town meeting panelists, administrator, resource people
  9. 9. Planning A Work-Out Objective : What is the objective of this Work-Out in bottom-line business terms? Improvement in actual performance, not in an area Work-Out goal expression in a SMART goal statement : Stretch goal, Measurable, Achievable, Realistic, Time-related Planning : 1. Identifying the problem 2. Upper level organizational support 3. Organizing a plan design team 4. Recruiting a cross-functional team
  10. 10. Roles Role Responsibilities Importance Facilitation roles Sponsor (A Responsible for all the parts of the organization involved in Mandatory Sr.Manager) the Work-Out Champion Represents the sponsor at sessions and organizes review Mandatory sessions. Responsible for detailed preparation & follow up. Work-Out Helps the sponsor make initial decisions about objectives Mandatory Consultant and then works with the sponsor and champion to design the session and organize logistics Analyst compile and prepare the data given to team members Optional Facilitator Facilitators help the consultant prepare and run sessions, Mandatory attend preliminary briefing sessions with the lead facilitator, and meet with team leaders to plan the team Sessions Exp resource Specialists who are available during sessions Optional Administrator organizes the logistics of the event Optional Participatory Roles Team leaders responsible for preparing their team for sessions Mandatory Team Member Gather data, do some preliminary thinking, and are part of Mandatory the team that solves the business Problem
  11. 11. Conducting a work out • Introduction • Brainstorming within small teams • Presenting the ideas • Developing the top 4 best ideas • Decision making by the key Business Manager
  12. 12. Implementing Work -Outs • Ensuring Accountability • Work planning • Providing management oversight and support Stages Of A Work-Out Stages Planning Conducting Implementing Time(days) 30 1-3 90 Participants Sponsor, Lead Facilitator, Sponsor, Champion, lead Recommenda Champion, invited members facilitator, team leader, team tion Owners, member, team facilitator, other resource people, recruited administrator, panelist members Goal And i. Select theme, date, Analyze situation, give Carry out Functions design session recommendation, approve action plan ii. choose team leaders, action plans, give go ahead team members, team signal facilitators, town meeting panelists, administrator, resource people
  13. 13. Implementing Work -Outs • Selecting the Implementation team : – In touch with the front line – Challenge traditional practices – Participate actively without dominating – Strong orientation towards action and results
  14. 14. Customizing Work-Out • Time: A complex problem needs an ― Extended‖ Work-Out • Distance: Organizations scattered geographically use Virtual Work-Out • FLEX THE FOCUS Bureaucracy – Busting Process Improvement Strengthening the Value Chain
  15. 15. Leadership Challenge • Define, Clarify and communicate the Leadership Brand to everyone • Assess Managers against Leadership Brand • Invest in Managers Development enabling them to live with brand • Reinforce the Leadership Brand
  16. 16. Embedding the Work-Out Process in Organization Culture • Work-Out is an adjective • Stack the deck for success • Use Facilitators to show the way • Build a support system • Enable managers to get ready to deploy Work-Out • Set Specific Delivery Goals
  17. 17. Embedding the Work-Out Process in Organization Culture • Publicize the success • Align your actions with your commitment • Reach the tipping point • Resource your Work-Out • Share the knowledge you gain • Apply Work-Out to other Programs
  18. 18. FINAL THOUGHTS

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