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PSFK Future of Retail Report 2012

by on Jul 10, 2012

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This annual survey of retail trends from the business innovation team at PSFK Labs captures and contextualizes the early stages of a seismic shift that is changing the face of the retail ...

This annual survey of retail trends from the business innovation team at PSFK Labs captures and contextualizes the early stages of a seismic shift that is changing the face of the retail landscape.

Big-box retailers like Best Buy and Walmart are beginning to feel the heat as sales decline in the face of stiffer competition from e-commerce giants like Amazon. 'Showrooming' is the new reality. Shoppers are more educated than ever before and the ability to check prices on the fly has resulted in increased commoditization and a rethinking of how brands and retailers go about providing a differentiated offering. The pressures that companies like Amazon and Alice.com are exerting on the marketplace have forced traditional retailers to contemplate a multi-channel approach to online, mobile and bricks-and-mortar sales.

PSFK's Future of Retail Report shows that a hallmark of this changing retail environment is the savvier shopper, who takes advantage of technology, is prepared to offer their personal data for a better experience, and has come to expect contextually relevant recommendations. They are actively engaged, want a say in what products get made, will evangelize offerings to get a better price for themselves and their friends, and want to be rewarded for sharing their knowledge and expertise.

In our latest version of the Future of Retail report, PSFK explores the new retail reality, taking a deeper look in the trends that are driving the change in shopper behaviors and expectations as defined by Retail on Demand and the New Brand Champion.

To order a full version of the Future of Retail report 2012 please visit: http://www.psfk.com/future-of-retail

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110 of 21 previous next Post a comment

  • glenrichardson Glen Richardson, CMO at Fruugo at Fruugo Thought this might be relevant: http://www.slideshare.net/glenrichardson/fighting-showrooming-with-showrooming 11 months ago
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  • ChristopheDemarle Christophe Demarle, Webmarketeur et e-commerçant Each year, it's a pleasure du read your great survey. Thanks for sharing 1 year ago
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  • rootwebmasteraz rootwebmasteraz Thanks for sharing. Would you consider doing a multi cultural version of this with US? 1 year ago
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  • strotmannjoerg Jörg Strotmann, eBusiness Specialist | Business Strategist | Innovator at 1&1 Internet Great! Thanks for sharing. 1 year ago
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  • Sofi0604 Si Nae Choi thanks for the upload PPT! 1 year ago
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  • kylepark75098 Kyle Park at 디지털웍스 Impressed. 1 year ago
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  • MyPref MyPref Thanks PSFK for sharing wonderful insight on future of retailing and modern shopper’s expectations. This presentation has strengthened confidence in our concept called MyPref, recently launched at Demo Fall 2012. MyPref perfectly provides value to the modern shopper in terms of saving time and having highly personalized experience from retailers. Simply put, it is a location-based preference storage and notifying application for a modern shopper. Preference could a anything from a cup of coffee to a brand of your choice at your preferred location. It lets you build your social network around shopping and dining preferences and also provides a platform for personal recommendations. Ahead of holiday season, this would be the best shopping companion for you and your friends. Try out at http://www.mypref.com/ 1 year ago
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  • Debragamesse James Neal, Financial manager at Zany Brainy Great ppt, thanks for sharing! 1 year ago
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  • Suchadet Suchadet This is an outstanding presentation.
    Graphics and information are top-notch, thanks for sharing
    1 year ago
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  • AdrianJarvis Adey Jarvis its broken 'User has closed their YouTube Account' 1 year ago
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