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@NICKWECREATE




OPENING
UP
 TO THE COLLABORATIVE ECONOMY

 NICK JANKEL, WECREATE
JUNE 2012, INTEL CORP
SOME CLIENTS
BIG IDEA
OF THE FUTURE THAT IS ENERGIZING YOU
GLOBAL O.S.
HAS CHANGED OVER THE LAST 5,000 YEARS
“Operating systems
provide a platform on
top of which other
software works. Your
choice of operating
system, therefore,
determines to a great
extent the applications
you can run.”
WEBOPEDIA
TRIBES
 HUNTER-
GATHERER
TRIBES
KITH & KIN
POWER & WEALTH GIVEN TO THE STRONG
HEROS & CHIEFTAINS WIN
TRIBE FIGHTS & ENSLAVES
TRIBAL O.S. IS
   UNDERPINNED BY
 GROUP IDENTITY, GIFT
EXCHANGE, SHAMENS &
    SPIRIT WORLDS
TRIBES
 HUNTER-             HIERARCHIES /
GATHERER            BUREAUCRACIES
HIERARCHY
STATUS & PRIVILEGE
POWER & WEALTH TAKEN BY THE TOP
AUTOCRATS & ARISTOCRATS WIN
CONQUER NATIONS TO EXPAND TRADE
HIERARCHY O.S. IS UNDERPINNED BY PAGEANTRY,
    FEALTY, ARMIES, PRIESTS, NATIONALISM,
                  IDEOLOGIES
TRIBES                MARKETS
 HUNTER-
                     HIERARCHIES /
GATHERER
                    BUREAUCRACIES
MARKET
IDEAS & EFFICIENCIES
POWER & WEALTH EARNED BY INVESTMENT
INGENIOUS & INDUSTRIOUS WIN
CREATE & DEFEND MARKETS
MARKET O.S. IS UNDER-PINNED
BY CAPITAL, DEBT & INTEREST,
 CORPORATIONS, STOCKS &
          SHARES
NOW
WHAT?
IN
THE LAST
24
HOURS
1
BILLION
CONTENT PIECES ADDED TO FACEBOOK
70,000
HOURS
YOUTUBE VIDEOS UPLOADED
1 EACH
400
MILLION
SKYPE CALLS
86,000
NEW LINKEDIN MEMBERS
16
BILLION
SMS MESSAGES SENT
AS WE
SPEAK
6
BILLION
MOBILE SUBS
1
BILLION
BROADBAND MOBILE SUBS
900
MILLION
FACEBOOK USERS
200
MILLION
FACEBOOK USERS IN 2011
600
BILLION
MINUTES PER MONTH SPENT ON FACEBOOK
600
MILLION
MINUTES IN ALL THE MOVIES THAT HAVE
EVER BEEN MADE
225
MILLION
TWITTER USERS
250
MILLION
TWEETS PER DAY
18
MILLION  18 MILLION FOLLOWERS

      (AND NO-ONE MEDIATING THE
FOLLOWERS OF LADY GAGA
            RELATIONSHIPS)
“SO
WHAT?”
NO.1
#TAG...
OF 2011
#EGYPT
REVOLUTION
WITH GREATER LONG-TERM &
FAR-REACHING IMPACTS THAN
THE POLITICAL REVOLUTIONS
  THAT SHOOK THE WORLD
“A revolution doesn't
happen when society
adopts new tools. It
happens when society
adopts new
behaviours.”
CLAY SHIRKY
DRIVEN
BY THE WEB
INSPIRED
BY THE WEB
LIBERATING
INTRINSIC HUMAN NATURE TO CREATE,
SHARE, CONNECT
5 MILLENNIA
100 WATTS / DAY+ A FEW TOOLS
10,000 WATTS / DAY + 1010 TOOLS
TRIBES, HIERARCHIES AND
MARKETS ARE BEING DISSOLVED
      IN A GLOBALISED
 PARTICIPATORY NETWORKED
           SOCIETY
“Predicting the future of the
Internet is easy: anything it
hasn’t yet dramatically
transformed, it will. People,
companies, investors and
even countries can’t stop this
transformation. The only
choice you have is whether
you join the side of
innovation and progress or
you don’t.”
CHRIS DIXON
POWER
LIES INCREASINGLY AT THE EDGES
SOFT
PEER POWER DISPLACES HIERARCHICAL
POWER TO BECOME THE MOST IMPORTANT
FORCE IN SOCIETY
“Soft power – getting
others to want the
outcomes that you want
– co-opts people rather
than coerces them.”
JOSEPH NYE JR.
SOFT, PEER POWER DRIVES
  EVERYTHING FROM THE
OCCURRENCE OF OBESITY TO
   RISINGS OF THE ARAB
          SPRING
FROM THE FALL OF
BLOCKBUSTER TO THE IPO
     OF FACEBOOK
WILLKOMMEN
ET BIENVENUE
AGE OF
CO-CREATION
TRIBES                MARKETS
 HUNTER-
                     HIERARCHIES /
GATHERER                                   NETWORKS
                    BUREAUCRACIES
NETWORK
VALUES & AFFINITIES
POWER & WEALTH SHARED BY NETWORK
OPEN & CONNECTED WIN
PARTICIPATE IN & CO-CREATE PROJECTS
NETWORK O.S.
   IS UNDER-
  PINNED BY
 THE NET, P2P,
COLLECTIVE IQ,
CO-OPERATION,
    COMMON
    PURPOSE
“If you want to go fast,
go alone. If you want to
go far, go with a group.” 

AFRICAN PROVERB
LAW
OF REQUISITE VARIETY
FIT THE
CONTEXT
OR FAIL
GM - INVENTOR OF
LINE MANAGEMENT
 & THE KPI - WENT
    BUST IN THE
     NETWORK




                    58
KODAK INVENTED THE DIGITAL CAMERA BUT
  COULDN’T UNDERSTAND WHERE VALUE
 RESIDES FOR THE NETWORKED CONSUMER




                                        59
14 MILLION
   ACCOUNTS
CREATED IN 2011 60
     PHOTOS
  UPLOADED PER
SECOND. A BILLION
    DOLLARS.




                     60
PRINCIPLES
OF HOW WE DO BUSINESS MUST CHANGE
ORGANISE
SYSTEMS, VALUE & PROFIT CENTRES
AROUND THE NET(WORK)
NETS
DO WORK!
<
TRANSACTION COSTS, OPPORTUNITY COSTS
>
FLOW OF IDEAS & INTENTIONS
BUSINESS
AS UNUSUAL
NETWORKING
ONE LETTER AWAY FROM NOT WORKING
OPEN UP
TO RESOURCES & SOURCES OF VALUE
OUTSIDE OF THE ORGANISATION
SHARE
RISKS
SHARE REWARDS
TAKE PART IN COMING
    TOGETHER TO SOLVE OUR MOST
       PRESSING CHALLENGES

www.wecreate.cc                  70
ONE
PERSON, ENTERPRISE OR STATE CANNOT
ACHIEVE AIMS ALONE
AMBITION
YOU NEED TO COLLABORATE & CO-CREATE
COLLABORATION TAKES A
SIGNIFICANT INVESTMENT OF
         ENERGY

 AND A DIFFERENT WAY OF
        WORKING

  WITH VERY DIFFERENT
       MINDSETS
RISKY
BUSINESS TO OPEN UP?
HOLDING ONTO THE
OLD WAY OF DOING
 BUSINESS IS FAR
MORE DANGEROUS
  THAN RISKING
   OPENING UP
$80 BILLION TO $0
$0 BILLION TO
      $6




                A PEER-ENABLED,
                SELF-ORGANISING
                BUSINESS MODEL
“In the long history of
humankind (and animal
kind, too) those who
learned to collaborate
and improvise most
effectively have
prevailed.”
CHARLES DARWIN
CONNECT
NICK@WECREATE.CC

WECREATE.CC: SWITCHED ON INNOVATION &
LEADERSHIP
NICKJANKEL.COM: LIFE SWITCHED ON
@NICKWECREATE




BOOSTING
THE POTENTIAL TO COLLABORATE
AGE OF
CO-CREATION
TRIBES                MARKETS
 HUNTER-
                     HIERARCHIES /
GATHERER                                   NETWORKS
                    BUREAUCRACIES
THE CO-CREATION GAME
1




     Collaborative

                       Co-Creative




Cooperative


              Closed
KNOW
HOW
KNOW
WHAT, WHEN, WHO & WHY
CHAT
FIRST
THEN RELATIONSHIPS, THEN TRANSACTIONS
GIVE
BEFORE WE GET
GIVE
UP ASSUMPTIONS / CONVENTIONS OF HOW
TO LEAD
CIQ
THE MOST IMPORTANT SKILL OF THE 21ST
CENTURY
BACTERIA BETTER ABLE
TO COLLABORATE THAN
     MOST OF US!
TRAINED
TO COMPETE
FAILURE
OF MANY COLLABORATIONS
DOMINATION
www.wecreate.c
DISSIPATION
www.wecreate.c
DISINTEGRATION




www.wecreate.c
BORN
TO COLLABORATE
TRUST
YOURSELF & OTHERS
SEEK
WIN WINS
SEEK
WIN WIN WINS
ALWAYS
EXIST IF WILLING TO ABANDON
ASSUMPTIONS
STATUS QUO
MAINTAINED BY OUTDATED ASSUMPTIONS
DIVERSE
TEAMS MORE CREATIVE THAN INDIVIDUAL
GENIUSES
DISRUPTIVE
INNOVATION IS MORE LIKELY TO BE CO-
CREATED
CIQ COACHING
Possibility Focused


Open


Responsive


Networked


Resilient


Empathic


Coachable
CONNECT
NICK@WECREATE.CC

WECREATE.CC: SWITCHED ON INNOVATION &
LEADERSHIP
NICKJANKEL.COM: LIFE SWITCHED ON
@NICKWECREATE




BREAKTHROUGH
INNOVATION
WARNING
NOTHING IN HERE IS ‘TRUE’

(BUT IT MIGHT SERIOUSLY SWITCH YOU ON)
WHAT
DO YOU SEE?
“He was a bold man that first ate
an oyster.”

JONATHAN SWIFT
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 201
NBA
SUPER HERO
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 201
6 BILLION
DOLLAR COMPANY
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 201
5 MILLION
ROOMS BOOKED
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 201
70%
GROWTH OVER 8 YEARS

CLOSE TO CHINA
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 201
4 PRISONS
(AND A POP UP SHOP)
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 2012
“If I had not been in prison I would not
have been able to achieve the most
difficult task in life, and that is changing
yourself... Prison itself is a tremendous
education in the need for patience and
perseverance. It is above all a test of
one's commitment.”

NELSON MANDELA
‘Switched on’ people are
either delusional or
visionary.

Either way, they see a
breakthrough where no-
one else can see one.
INNOVATION
SEEING PROBLEMS
SWITCHING THEM INTO POSSIBILITIES

AND BRINGING THEM TO LIFE BRILLIANTLY, NO
MATTER WHAT
INNOVATORS
CREATE NEW MARKETS
THROUGH (THOUGHT) LEADERSHIP
INNOVATION & LEADERSHIP
ARE THE DOUBLE HELIX OF
   ALL BREAKTHROUGH
“Innovation distinguishes
between a leader and a
follower.”

STEVE JOBS
INCREMENTAL
EVOLUTIONARY
BREAKTHROUGH
DISRUPTIVE
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 201
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 201
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 2012
SWITCHED ON LEADERSHIP




                         BREAKTHROUGH




                                        © Wecreate 2012
WHAT IS A BREAKTHROUGH INNOVATION IN
YOUR WORLD?
BREAKTHROUGH
INNOVATIONS
DESTABILISE
STATUS QUO
CREATE
A GREATER SHARE OF THE FUTURE
CURRENT
BUSINESS DRIVEN BY OLD RULES
CURRENT
LEADERS SUCCEEDED WITH THE OLD RULES
BUSINESS
WIRED TO RESIST CREATIVITY IN FAVOUR OF
EFFICIENCY & CONTROL
“There is deep institutional and
cultural resistance to real change.
And, as the forces of disruption
increase, often the resistance of
organizations under threat does
not abate but intensifies, until
flailing against this unknown or
misunderstood enemy they
exhaust themselves - take your
pick from the slew of industry
and organizational failures.”
ALAN MOORE, HUFFINGTON POST
PEOPLE
OFTEN CAN’T OR WON’T SEE THE FUTURE
UNTIL IT IS
TOO LATE
$80 BILLION
TO $0
WHY?
ACCESS TO SAME IF NOT MORE
TECHNOLOGY, RESOURCES, CAPITAL, STAR
HIRES, RESEARCH ETC.
PROBLEM
PEOPLE TAKE OUT TOO FEW MOVIES,
TOO INFREQUENTLY
DOOMED
TO SOLUTION FAILURE
WHY?
MODELS
ALL ARE PREMISED ON ASSUMPTIONS
STATUS QUO
MAINTAINED BY OUTDATED ASSUMPTIONS
ASSUMPTION
SHAPE OUR SUCCESS AND DELINEATE OUR
FAILURE
ASSUMPTION
VIDEOS ARE SCARCE
WE CONTROL ACCESS (TIME & RANGE)
YOU MUST COME INTO A STORE
LATE FEES ARE PART OF LIFE (AND OUR
BUSINESS MODEL)
SWITCH!
ASSUMPTION
VIDEOS ARE ABUNDANT
WE ENABLE ACCESS
YOU CAN INTERACT & TRANSACT ONLINE
NO LATE FEES ARE A RIGHT
THE COMMUNITY IS BETTER TOGETHER
SOLUTION
A FLEXIBLE, ACCESSIBLE, ENJOYABLE PEER-
POWERED ONLINE COMMUNITY WHERE WE
CAN ALL SEE, RATE AND EXPLORE MOVIES
TOGETHER
BREAKTHROUGH
INNOVATIONS CHANGE THE RULES FOREVER

BY SWITCHING THE ASSUMPTIONS THAT
DRIVE THE SPACE
SURFACE
ASSUMPTIONS, BIASES, BELIEFS
SHARE AN ASSUMPTION THAT NO LONGER
SERVES YOUR WORK
167

   THE BREAKTHROUGH SWITCH


                                                                   Breakthrough Opportunity

                                                                 What kind of headline ideas could
 Problem                                                         seize this opportunity?
What is the problem, in human terms?


                                                                   Breakthrough Proposition

                                                                 What proposition emerges from this
 Proposition
                                                                 insight?
What is the current proposition that results in
this probelm?

                                                                  Breakthrough Insight

                                                                 What is a more insightful, future-positive
 Assumptions
                                                                 belief?
What do we have to believe to generate
and validate this proposition?
                                                  BREAKTHROUGH




                                                                                              © wecreate 2012
IN 1983, ONLY
  THOSE WHO
 COULD USE A
COMMAND LINE
 COULD USE A
   COMPUTER
PERSONAL COMPUTING

                                                                                           Breakthrough Opportunity
                                                                                         What kind of headline ideas could seize this opportunity?

  Problem
What is the problem, in human terms?                                                           Think different with a Mac... (and its
                                                                                                            ecosystem)

       Everyday people are not buying or using
          computers as much as they could.
                                                                                           Breakthrough Proposition
                                                                                         What proposition maximises accessibility, usability and enjoyability?

  Proposition
                                                                                          We design and sell ‘computers’ as creativity
What is the current proposition [product offer, business model,                             maximisers - they help people thrive.
org process] that leads to this problem?



   We design and sell computers as productivity
      maximers - they help businesses win.                                                 Breakthrough Insight
                                                                                         What is a more powerful, liberating and abundant view of
                                                                                         human nature /life?
  Assumptions
What do we have to believe to generate and validate this proposition?

                                                                                       Creativity is the goal of life. Technology can help
                                                                                          liberate us, empower us and inspire us.
     Productivity is the goal of life. Technology
      helps us be more productive cogs in the                           BREAKTHROUGH
    business machine (growing profits, GDP etc.)

                                                                                                                                              © wecreate 2012
© Wecreate 2012




                                                                            y
                                                                        ilit
                                                                   ab
                                              COACHING




                                                              y
                                                           jo
                                                         En
                                              EXEC




                                                                        y
                                                                   ilit
                                                              ab
                                                         Us
                                                                                         t)
                                                                                      os
                                                                                y   (C
                                                                            ilit
                                                                        ib
                                                                 ss
                                                              ce
                                                         Ac
                                                                                         h)
                                                                                      ac
                                                                               Re
                                                                       lit   y(
                                                                    bi
                                                            a   ila
                                                         Av
                                                                                 ge
                                                                               an
                                                                        Ch
                                                              re
                                                           ltu
ELEMENTS OF THE VALUE PROPOSITION




                                                         Cu
                                                                                 is  m
                                                                           n  al
                                                                        io
                                                                ss
                                                            o fe
                                                         Pr
                                                                   ct
                                                              pa
                                                         Im
                                    OPTIMAL
ORDER FROM CHAOS
THE SWITCH

                                            ORDER


                    ORDER




                  THE EXTENT OF THE
                   BREAKTHROUGH
                DEPENDS ON HOW DEEP
                WE ARE WILLING TO GO
                 TO MAKE THE SWITCH


                            CHAOS

                                       © Wecreate 2012
“One must have chaos in
order to give birth to a
dancing star.”

NIETZSCHE
WORLD
STARTS TO CHANGE, ASSUMPTIONS HAVE TO
CHANGE WITH IT
PROBLEMS
CONTAIN WITHIN THEM THE ESSENCE OF THEIR
CREATIVE SOLUTION
IF...
WE HAVE THE COURAGE, CURIOSITY &
CREATIVITY TO FIND THEM
EMBRACE
THE CHAOS

AND GET COMFORTABLE WITH UNCERTAINTY
FAILED
COMPANIES HAVE ACCESS TO SAME (MORE!)
TECHNOLOGY, CONSUMERS, CONSULTANTS,
RESOURCES AS THE DISRUPTORS...
TRAINED
NOT TO QUESTION
TO AVOID UNCERTAINTY & CHAOS
NEVER CHALLENGE THE ‘WAY WE DO THINGS’
NOT TO SEARCH FOR THE POSSIBLE
REWIRE
TO QUESTION
TO EMBRACE UNCERTAINTY
TO THINK DIFFERENTLY
TO SEARCH FOR THE POSSIBLE
SWITCH ON
REWIRE OUR MINDS, TEAMS & ORGS TO SEE
POSSIBILITIES IN PROBLEMS
If we want
breakthrough
outcomes, we must
have breakthrough
thoughts.
“Problems cannot be
solved by the same
level of consciousness
that created them.”
ALBERT EINSTEIN
RISKY?
TO MAKE THE SWITCH
SURE!
CREATIVITY IN LIFE AND WORK IS RISK
INCARNATE
SWITCHED ON
PEOPLE & BUSINESSES THRIVE IN THE
GLOBALISED, NETWORKED, PARTICIPATORY
WORLD
You are only ever one
(major) assumption
away from a (massive)
breakthrough.
Impact Model Canvas
                          Growth Systems                                                                                                        Brand Strategy
  What systems do we need to have in place to reach maximum scale? What people                                        What over-arching and engaging story are we going to tell to engage people? How do
 structures do we need to service this delivery model? How can we deploy these over                                    we appeal to heard, heart and hand in a distinctive and authentic way How are we
                              time to achieve our goals?                                                                                  going to start and maintain conversations?




   Culture &                    Collaboration                     Actions                     Value                       Channels                           Users                    Locality
   Character                                                                               Proposition                     Distribution &
                                                                                                                            Marketing
                                                              What Activities do our                                                                  For whom are we creating    What is the local context?
                                                                Value Propositions                                   Through which Channels are        value? What needs are we What impacts user beliefs,
                                                              require? Our Delivery                                  we going to reach and keep       focused on relieving? What   values and behaviors?
                                                           Channels? Our Fundraising                                 in communication with our        problems are we helping to     What are existing
                                      Who are our key         Strategy? Our Growth                                   users? Which ones work                     solve?           behaviours & cultural codes
   How do people have to           collaborators without   Strategy? What do we have                                 best? Which ones are most                                    we can tap into or piggy-
behave during ‘business as      which we could not achieve       to do to keep our                                   cost-efficient? How are we                                           back on?
   usual’ to deliver on the     our strategy? What power   collaboration and networks What value do we deliver       integrating them with user
   Activities, Resources &        players can we bring on       intact? Our culture     to the user? What benefits   habits? How can we reach
 Partnerships? How does         board to deliver change at           healthy?              are we making more        scale?
    this connect with our         scale? Which Resources                                    accessible, usable or
    values, vision and org         and Activities do they                                 enjoyable? How is this
                                                                                             different from our
  intent? What ownership
 structures do you need to
                                   bring? What are their
                                      motivations for                                    ‘competitors’? What are          Channels                         Funders                       Globe
   ensure congruence and         collabortion? What could       Resources                   the mission-critical
                                                                                            elements of the user
                                                                                                                       Funding & Advocacy
      maximize impact?                 get in the way?
                                                                                                 experience?                                                                      What is the global context
                                                           What Resources (stuff,                                    Through which Channels are                                     within which we are
                                                           people, infrastructure) does                              we going to reach and keep           Who are our most        working? What impacts
                                                           out Value Proposition                                     in communication with our          important donors and       potential and current
                                                           require? Our Delivery                                     donors and policy makers?        funders? What needs are     donor beliefs, values and
                                                           Channels? Our Funding                                     Which ones work best?            they focused on meeting?           behaviors?
                                                           Channels? Our                                             Which ones are most cost-
                                                           Fundraising Strategy? Our                                 efficient? How are we
                                                           Growth Strategy? Our                                      integrating them with user
                                                           partnerships?                                             habits? How can we reach
                                                                                                                     scale?

  People, Planet,                             Financial Costs                                 Revenue Streams & Pricing                                    People, Planet, Play Impacts
   Play Costs
                                                                                              What are our revenue streams? What prices are we         What outcomes do we value most for our target users?
                                   What are the most important costs inherent in our
                                                                                            charging? What value are our funders / donors / users       What behaviours and beliefs do we want to change?
       What social and              delivery model? Which Key Resources are most
                                                                                             really willing to pay? How much does each Revenue           How can we measure these accurately and cost-
 environmental costs are a        expensive? Which Key Activities are most expensive?
                                                                                          Stream contribute to overall revenues? What is break-even     effectively? Is there a way to include measurement
direct or indirect outcome of     What do we need to invest in to ensure our purpose is
                                                                                                                    target?                                          within the user experience?
 our Key Activities and Key                            achieved?
  Resources? How can we
   mitigate against this?
CONNECT
NICK@WECREATE.CC

WECREATE.CC: SWITCHED ON INNOVATION &
LEADERSHIP
NICKJANKEL.COM: LIFE SWITCHED ON

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