@NICKWECREATE
@NICKJANKEL




SCIENCE FOR
IMAGINEERS
NICK JANKEL, WECREATE
KAOS PILOTS
FEB 2012
DAY 4
RESEARCHING
REALITIES
TODAY
ACTION RESEARCH
ASKING GREAT QUESTIONS
APPRECIATIVE INQUIRY

ETHNOGRAPHIC RESEARCH
PARTICIPANT OBSERVATION

PUTTING IT ALL TOGETHER IN A PROCESS
HEART
SYNERGY, SYNTHESIS
EARLY
LUNCH 11.30-12.30
PRESENT YEAR 1 IMPLEMENTATION
STRATEGY IN LIGHT OF CYNEFIN MODEL
ACTION
RESEARCH
“A cycle of posing questions, gathering
data, reflection & deciding on a course
of action.”



EILEEN FERRANCE
INQUIRY
& INTENTION
LEARNING
THROUGH DOING
DOING
THROUGH LEARNING
CYCLE
PROBLEM
DESIGN
DO
REFLECT
CAPTURE
SHARE
PROBLEM
ASK GREAT QUESTIONS
FLEXIBLE
SYSTEMS
COLLABORATIONS
PRECEDENTS / CONTRARIES
APPRECIATIONS
REFRAMES / NEW CONTEXTS / NEW PEOPLE
PENETRATE TO HIDDEN ORDER
WHAT IS AN AR PROJECT FOR KP TO GROW?
WHAT IS AN AL PROJECT FOR YOU TO
GROW?
HOW CAN THEY BE THE SAME THING?
QUESTIONS
FOCUSED
ON PROBLEM OR SOLUTION
APPRECIATE
WHAT WORKS
APPRECIATE
THE ACT OF RECOGNIZING THE BEST IN
PEOPLE AND THE WORLD AROUND US
AFFIRMING PAST AND PRESENT POTENTIALS
PERCEIVE THINGS THAT GIVE LIFE TO LIVING
SYSTEMS
TO INCREASE IN VALUE
INQUIRE
EXPLORATION AND DISCOVERY
ASK QUESTIONS
OPEN TO SEEING NEW POTENTIALS AND
POSSIBILITIES
STRENGTH
PERFORMS AND TRANSFORMS
EMOTIONS
BROADEN & BUILD
WHAT IS AN AR PROJECT FOR KP TO GROW?
WHAT IS AN AL PROJECT FOR YOU TO
GROW?
HOW CAN THEY BE THE SAME THING?
DEFICIT
VS STRENGTH
DEFICIT
ASSUME PROBLEM / NEED
CAUSE
SOLUTIONS
STRATEGY
STRENGTH
APPRECIATE
ASSUME INFINITE CAPACITY TO IMAGINE
DIALOGUE & CO-DESIGN
CO-CREATE
STUDY IT
AND IT GROWS!
ASSUME
WHAT WE FOCUS ON BECOMES OUR REALITY
REALITY IS CREATED IN THE MOMENT,- MULTIPLE REALITIES
IN EVERY TEAM SOME THING(S) WORK
PEOPLE HAVE MORE CONFIDENCE AND COMFORT TO JOURNEY TO
THE FUTURE (THE UNKNOWN) WHEN THEY CARRY FORWARD PARTS
OF THE PAST (THE KNOWN)
THE MODE AND LANGUAGE OF INQUIRY EFFECTS THE ORG. BEING
OBSERVED
AI 4-D
DISCOVER - WHAT GIVES LIFE?
DREAM - WHAT MIGHT BE?
DESIGN - WHAT IS IDEAL / MOST APPROPRIATE?
DESTINY - HOW TO EMPOWER, LEARN,
IMPROVE?
SHARE TOP 3 STRENGTHS AND HIGH POINT
OF KP SO FAR

INTRO PARTNER AND CO-DISCOVER
CONDITIONS OF SUCCESS FOR THE GROUP
“The ethnographer is a little like Hermes: a
messenger who, given methodologies for
uncovering the masked, the latent, the
unconscious, may even obtain his message
through stealth.
He presents languages, cultures, and
societies in all their opacity, their foreignness,
their meaninglessness; then like the
magician, Hermes himself, he clarifies the
opaque, renders the foreign familiar, and
gives meaning to the meaningless.
He decodes the message. He interprets.”

CRAPANZANO IN WRITING CULTURE: THE
POETICS AND POLITICS OF ETHNOGRAPHY
SELECTING AN
 ETHNOGRAPHIC
    PROJECT                COLLECTING
 UNDERSTANDING            ETHNOGRAPHIC
                                           MAKING AN
  PAST THEORY                 DATA
                                         ETHNOGRAPHIC
                                            RECORD



                    ASKING
                 ETHNOGRAPHIC
                   QUESTIONS                     ANALYSING
                                               ETHNOGRAPHIC
DEVELOPMENT                                        DATA
 OF REPORT /
   DEBRIEF

                                           INTERPRETING
                                          ETHNOGRAPHIC
 INSIGHTS INTO                              ANALYSIS IN
   SCENARIOS,                                CONTEXT
  INNOVATION,
    STRATEGY
“[The goal of the ethnographer is] to grasp
the natives point of view, his relation to life,
to realise his vision of his world... I spread my
nets in the right place, and wait for what will
fall into them.”




BRONISLAW MALINOWSKI
ARGONAUTS OF THE WESTERN PACIFIC
DATA
ARTIFACTS, POSSESSIONS ETC
DIARIES, BLOGS ETC
PARTICIPANT OBSERVATION ETC
PARTICIPATE
INSIDER
ENGAGE IN ACTION
BE HYPER-AWARE
WATCH OWN ACTIONS & BEHAVIOURS OF
OTHERS
OBSERVE
OUTSIDER
OBSERVE 360°
CASUAL/ STRUCTURED QUESTIONS
CAPTURE LANGUAGE
LOOK AGAIN & AGAIN
HANGING OUT
THE ABILITY TO STEPPING BACK
THE ABILITY TO WATCH
THE ABILITY TO LISTEN
THE ABILITY TO CREATE A RAPPORT
THE ABILITY TO THINK
SPACES: THE PHYSICAL PLACES OR PLACES AND
WHAT THEY MIGHT MEAN
ACTORS: THE PEOPLE INVOLVED
ACTIVITY: A SET OF RELATED ACTS &
BEHAVIOURS PEOPLE DO
OBJECTS: THE THINGS PRESENT
ACT: THE ACTS PEOPLE DO
EVENT: A SET OF RELATED ACTIVITIES CARRIED
OUT
TIME: THE SEQUENCING THAT TAKES PLACE
OVER TIME
GOALS: THE THING PEOPLE ARE TRYING TO
ACCOMPLISH
FEELING: THE EMOTIONS FELT & EXPRESSED
THICK
DESCRIPTION
Intention   Collaborate   Sense Make &   Ideate   Design &   Engage
    Set                   Breakthrough             Refine
More
 certainty /
   order
                                                                                                                      Disruptive
                                                                                                                     Innovation

                                                                                                                Enable, empower and
                                                                                                               engage wider audience
                                                                                                 Engage        with the breakthrough to
                                                                                                                ensure funding, action


                                              `
          Probertunity                                                                                               and support.


          Understand strategic      Intention                                                Refine          Prototype, evaluate,
                                                                                                           iterate. Implement via
        intention of intervention      Set                                                                  emergent execution.
        within context. Reframe
              problems as
            opportunities for                                                                             Design coherent
               Innovation.             Collaborate                                        Design       programmes with a full
              Bring together wide                                                                     Impact Model - centered
             perspectives and multi-                                                                   around everyday users
              disciplinary team to                                                                     and their everyday lives
          breakthrough faster, cheaper        Sense Make                            Ideate
              and more accurately                                                         Generate new value
                    together.                                                               propositions by
                                  Make sense of the
                                                            Breakthrough                 recombining existing
                                system and identify the     Challenge assumptions       solutions. Ensure they fit
                               underlying root causes -    and let go of obstacles to    with new insights and
  More                             the assumptions,       new thought. Co-discover      serve what is seeking to
                               conventions and myths -    and prioritise new insights      emerge from the
creativity /                          that drive it.         through intellect and             collective.
  chaos                                                   intuition. Allow the Ah Ha!
                                                                    moment.
“We shall not cease from
exploration
And the end of all our
exploring
Will be to arrive where we
started
And know the place for the
first time.”

T S ELIOT
“You can never change
things by fighting the
existing reality. To change
something, build a new
model that makes the
existing model obsolete.”


BUCKMINSTER FULLER
OUR 4 WAY TEST
PROJECT
TOOLKIT
ACKNOWLEDGEMENTS
FRANK BARRETT & DAVID COOPERRIDER (AI)
PETER SENGE (SYSTEMS)
STANFORD ENCYLOPEDIA OF PHILOSOPHY
WIKIPEDIA
MICHELLE HOLLIDAY (COMPLEXITY)
BELTOWSKA & RAE (SYSTEMS IMAGES)
AIDAN WARD & RICHARD VERYARD (SYSTEMS)
RICHARD SEEL (COMPLEXITY)
CONNECT
NICK@WECREATE.CC


WECREATE.CC (THIS WILL BE UP IN FEW DAYS)
NICKJANKEL.COM

RESEARCHING REALITIES

  • 1.
  • 2.
  • 3.
    TODAY ACTION RESEARCH ASKING GREATQUESTIONS APPRECIATIVE INQUIRY ETHNOGRAPHIC RESEARCH PARTICIPANT OBSERVATION PUTTING IT ALL TOGETHER IN A PROCESS
  • 4.
  • 5.
  • 6.
    PRESENT YEAR 1IMPLEMENTATION STRATEGY IN LIGHT OF CYNEFIN MODEL
  • 7.
  • 8.
    “A cycle ofposing questions, gathering data, reflection & deciding on a course of action.” EILEEN FERRANCE
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
    FLEXIBLE SYSTEMS COLLABORATIONS PRECEDENTS / CONTRARIES APPRECIATIONS REFRAMES/ NEW CONTEXTS / NEW PEOPLE PENETRATE TO HIDDEN ORDER
  • 15.
    WHAT IS ANAR PROJECT FOR KP TO GROW? WHAT IS AN AL PROJECT FOR YOU TO GROW? HOW CAN THEY BE THE SAME THING?
  • 16.
  • 17.
  • 18.
  • 19.
    APPRECIATE THE ACT OFRECOGNIZING THE BEST IN PEOPLE AND THE WORLD AROUND US AFFIRMING PAST AND PRESENT POTENTIALS PERCEIVE THINGS THAT GIVE LIFE TO LIVING SYSTEMS TO INCREASE IN VALUE
  • 20.
    INQUIRE EXPLORATION AND DISCOVERY ASKQUESTIONS OPEN TO SEEING NEW POTENTIALS AND POSSIBILITIES
  • 21.
  • 22.
  • 23.
    WHAT IS ANAR PROJECT FOR KP TO GROW? WHAT IS AN AL PROJECT FOR YOU TO GROW? HOW CAN THEY BE THE SAME THING?
  • 24.
  • 25.
    DEFICIT ASSUME PROBLEM /NEED CAUSE SOLUTIONS STRATEGY
  • 26.
    STRENGTH APPRECIATE ASSUME INFINITE CAPACITYTO IMAGINE DIALOGUE & CO-DESIGN CO-CREATE
  • 27.
  • 28.
    ASSUME WHAT WE FOCUSON BECOMES OUR REALITY REALITY IS CREATED IN THE MOMENT,- MULTIPLE REALITIES IN EVERY TEAM SOME THING(S) WORK PEOPLE HAVE MORE CONFIDENCE AND COMFORT TO JOURNEY TO THE FUTURE (THE UNKNOWN) WHEN THEY CARRY FORWARD PARTS OF THE PAST (THE KNOWN) THE MODE AND LANGUAGE OF INQUIRY EFFECTS THE ORG. BEING OBSERVED
  • 29.
    AI 4-D DISCOVER -WHAT GIVES LIFE? DREAM - WHAT MIGHT BE? DESIGN - WHAT IS IDEAL / MOST APPROPRIATE? DESTINY - HOW TO EMPOWER, LEARN, IMPROVE?
  • 30.
    SHARE TOP 3STRENGTHS AND HIGH POINT OF KP SO FAR INTRO PARTNER AND CO-DISCOVER CONDITIONS OF SUCCESS FOR THE GROUP
  • 31.
    “The ethnographer isa little like Hermes: a messenger who, given methodologies for uncovering the masked, the latent, the unconscious, may even obtain his message through stealth. He presents languages, cultures, and societies in all their opacity, their foreignness, their meaninglessness; then like the magician, Hermes himself, he clarifies the opaque, renders the foreign familiar, and gives meaning to the meaningless. He decodes the message. He interprets.” CRAPANZANO IN WRITING CULTURE: THE POETICS AND POLITICS OF ETHNOGRAPHY
  • 32.
    SELECTING AN ETHNOGRAPHIC PROJECT COLLECTING UNDERSTANDING ETHNOGRAPHIC MAKING AN PAST THEORY DATA ETHNOGRAPHIC RECORD ASKING ETHNOGRAPHIC QUESTIONS ANALYSING ETHNOGRAPHIC DEVELOPMENT DATA OF REPORT / DEBRIEF INTERPRETING ETHNOGRAPHIC INSIGHTS INTO ANALYSIS IN SCENARIOS, CONTEXT INNOVATION, STRATEGY
  • 33.
    “[The goal ofthe ethnographer is] to grasp the natives point of view, his relation to life, to realise his vision of his world... I spread my nets in the right place, and wait for what will fall into them.” BRONISLAW MALINOWSKI ARGONAUTS OF THE WESTERN PACIFIC
  • 34.
    DATA ARTIFACTS, POSSESSIONS ETC DIARIES,BLOGS ETC PARTICIPANT OBSERVATION ETC
  • 35.
    PARTICIPATE INSIDER ENGAGE IN ACTION BEHYPER-AWARE WATCH OWN ACTIONS & BEHAVIOURS OF OTHERS
  • 36.
    OBSERVE OUTSIDER OBSERVE 360° CASUAL/ STRUCTUREDQUESTIONS CAPTURE LANGUAGE LOOK AGAIN & AGAIN
  • 37.
    HANGING OUT THE ABILITYTO STEPPING BACK THE ABILITY TO WATCH THE ABILITY TO LISTEN THE ABILITY TO CREATE A RAPPORT THE ABILITY TO THINK
  • 38.
    SPACES: THE PHYSICALPLACES OR PLACES AND WHAT THEY MIGHT MEAN ACTORS: THE PEOPLE INVOLVED ACTIVITY: A SET OF RELATED ACTS & BEHAVIOURS PEOPLE DO OBJECTS: THE THINGS PRESENT ACT: THE ACTS PEOPLE DO EVENT: A SET OF RELATED ACTIVITIES CARRIED OUT TIME: THE SEQUENCING THAT TAKES PLACE OVER TIME GOALS: THE THING PEOPLE ARE TRYING TO ACCOMPLISH FEELING: THE EMOTIONS FELT & EXPRESSED
  • 39.
  • 41.
    Intention Collaborate Sense Make & Ideate Design & Engage Set Breakthrough Refine
  • 42.
    More certainty / order Disruptive Innovation Enable, empower and engage wider audience Engage with the breakthrough to ensure funding, action ` Probertunity and support. Understand strategic Intention Refine Prototype, evaluate, iterate. Implement via intention of intervention Set emergent execution. within context. Reframe problems as opportunities for Design coherent Innovation. Collaborate Design programmes with a full Bring together wide Impact Model - centered perspectives and multi- around everyday users disciplinary team to and their everyday lives breakthrough faster, cheaper Sense Make Ideate and more accurately Generate new value together. propositions by Make sense of the Breakthrough recombining existing system and identify the Challenge assumptions solutions. Ensure they fit underlying root causes - and let go of obstacles to with new insights and More the assumptions, new thought. Co-discover serve what is seeking to conventions and myths - and prioritise new insights emerge from the creativity / that drive it. through intellect and collective. chaos intuition. Allow the Ah Ha! moment.
  • 43.
    “We shall notcease from exploration And the end of all our exploring Will be to arrive where we started And know the place for the first time.” T S ELIOT
  • 44.
    “You can neverchange things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” BUCKMINSTER FULLER
  • 46.
    OUR 4 WAYTEST PROJECT TOOLKIT
  • 47.
    ACKNOWLEDGEMENTS FRANK BARRETT &DAVID COOPERRIDER (AI) PETER SENGE (SYSTEMS) STANFORD ENCYLOPEDIA OF PHILOSOPHY WIKIPEDIA MICHELLE HOLLIDAY (COMPLEXITY) BELTOWSKA & RAE (SYSTEMS IMAGES) AIDAN WARD & RICHARD VERYARD (SYSTEMS) RICHARD SEEL (COMPLEXITY)
  • 48.
    CONNECT NICK@WECREATE.CC WECREATE.CC (THIS WILLBE UP IN FEW DAYS) NICKJANKEL.COM