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Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
Karen Direkze Administration Portfolio For Linked In June 23, 2010
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Karen Direkze Administration Portfolio For Linked In June 23, 2010

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My Administation Portfolio

My Administation Portfolio

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  • 1. Karen Direkze Administration Portfolio
  • 2. Career Objective Administrative Assistant
  • 3. HIGHLIGHTS OF QUALIFICATIONS <ul><li>More than 5 years extensive experience in all aspects of office administration </li></ul><ul><li>Knowledgeable in office procedures and expertise in preparing, reports, memos, and correspondence </li></ul><ul><li>Demonstrated ability to quickly respond to internal and external client inquiries and diplomatically resolve client complaints </li></ul><ul><li>Excellent communication, organizational, and problem solving skills with the ability to work independently as well as a part of a team </li></ul><ul><li>Highly adaptable, welcomes challenges, responsible and committed to personal and professional development </li></ul><ul><li>Detail oriented, multi-tasker with ability to work well under pressure and meet deadlines </li></ul>
  • 4. Computer Skills <ul><li>Word </li></ul><ul><li>Excel </li></ul><ul><li>Power Point </li></ul><ul><li>Outlook </li></ul><ul><li>Lotus Notes </li></ul><ul><li>Internet </li></ul><ul><li>Adobe Acrobat </li></ul><ul><li>Various other softwares - Human Resource Information System, and CRM </li></ul>
  • 5. RELEVANT EXPERIENCE <ul><li>Reception / Customer Service </li></ul><ul><li>Answered telephone calls, transferred calls and dealt with the callers queries in a courteous and prompt manner therefore raising company profile </li></ul><ul><li>Directed client support inquiries - provided detailed and accurate information booked appointments, and addressed customer complaints </li></ul><ul><li>Operated office equipment including fax and photocopy machines, printers and supervised its maintenance ensuring consistent effective function </li></ul><ul><li>Responsible for booking and organizing rooms for meetings, seminars, and information sessions and ordering food </li></ul>
  • 6. RELEVANT EXPERIENCE <ul><li>Administration / Clerical </li></ul><ul><li>Provided expedient and efficient support to a fast paced tax team including scheduling meetings, coordination of seminars, corporate travel and hotel arrangements ensuring effective office operation </li></ul><ul><li>Facilitated and coordinated an inter-office move of 32 people, including coordination of staff, contractors and other outside vendors in a timely and organized fashion </li></ul><ul><li>Maintained inventory of office supplies and re-ordered in time to avoid shortages; also performed regular cost analysis and cost savings on purchase of lunchroom, office and postage supplies </li></ul><ul><li>Implemented and maintained file retention policy for both on and off-site storage for the company in accordance with Receiver General Guidelines </li></ul><ul><li>Distributed mail appropriately and in a timely manner which assisted sales team with prompt and resulted in customer satisfaction </li></ul><ul><li>Entered and updated information into computerized system and sent out notices, letters and website updates, within limited time frame in order to meet company’s objective </li></ul><ul><li>Set up and maintained filing system that resulted in quick and easy retrieval of documents and useful information supporting the facilitation of cross-functional teams </li></ul><ul><li>Managed client information; assisted with data entry in monthly billing process for clients with pre-authorized payment </li></ul><ul><li>Managed calendars and daily activities for a team of professionals and also dealt with lost and found inquiries </li></ul>
  • 7. WORK EXPERIENCE Administration Clerk and Ticket Accounting Clerk 2009 Keith Bagg Group (recruitment agency), Toronto GO TRANSIT, Toronto Accounts Payable and Receivable Clerk, and Traffic Clerk (Contract) 2007 - 2008 Royal Specialty Sales, Toronto Administrative Support / Accounting Clerk 2004 - 2007 (Recruitment Agencies - Office Team and Personnel Opportunities, Toronto) Prowis, Toronto Price Metrix, Toronto House of Metals, Toronto Envision Sales, Toronto Ontario Real Estate College, Toronto MindShare, Toronto
  • 8. <ul><li>Revisions Supervisor/ Central Poll Supervisor / Ballot Officer 2003 – 2010 </li></ul><ul><li>Elections Canada, Elections Ontario, City of Toronto Municipal, Toronto </li></ul><ul><li>Administrative and Accounting Clerk (Contract) 2003 - 2004 </li></ul><ul><li>Cowperthwaite-Mehta, Toronto </li></ul><ul><li>Administrative Clerk, Office Supervisor 1992 – 2001, -2002 - 2004 </li></ul><ul><li>East End Taxi, Toronto </li></ul><ul><li>Administrative / Office Services Coordinator and Accounting Clerk 2001 - 2002 </li></ul><ul><li>Sinclair-Cockburn Financial, Toronto </li></ul>WORK EXPERIENCE
  • 9. EDUCATION AND PROFESSIONAL DEVELOPMENT <ul><li>Certificates: </li></ul><ul><li>Simply Accounting (Windows) </li></ul><ul><li>Centennial College, Toronto 1997 </li></ul><ul><li>Workplace Hazardous Materials Information System (WHMIS) </li></ul><ul><li>Industrial Safety Trainers, Toronto 2008 </li></ul>
  • 10. VOLUNTEER WORK <ul><li>Executive Board Member, Concerned Citizens for the Quarry Lands Development, Toronto </li></ul><ul><li>Volunteer - Walk for Life, SNAP, Fashion Cares, Aids Committee of Toronto (Security), Toronto </li></ul><ul><li>Volunteer - Fundraising events – Birchmount Bluffs Neighbourhood Community Centre, Toronto </li></ul><ul><li>REFERENCES AVAILABLE UPON REQUEST </li></ul>
  • 11. Thank you for your time and consideration.

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