Karen Direkze Administration   Portfolio
Career Objective Administrative Assistant
HIGHLIGHTS OF  QUALIFICATIONS <ul><li>More than 5 years extensive experience in all aspects of office administration </li>...
Computer Skills <ul><li>Word </li></ul><ul><li>Excel </li></ul><ul><li>Power Point </li></ul><ul><li>Outlook  </li></ul><u...
RELEVANT EXPERIENCE   <ul><li>Reception / Customer Service </li></ul><ul><li>Answered telephone calls, transferred calls a...
RELEVANT EXPERIENCE <ul><li>Administration / Clerical </li></ul><ul><li>Provided expedient and efficient support to a fast...
WORK EXPERIENCE Administration Clerk and Ticket Accounting Clerk  2009 Keith Bagg Group (recruitment agency), Toronto  GO ...
<ul><li>Revisions Supervisor/ Central Poll Supervisor / Ballot Officer  2003 – 2010 </li></ul><ul><li>Elections Canada, El...
EDUCATION AND  PROFESSIONAL DEVELOPMENT <ul><li>Certificates:  </li></ul><ul><li>Simply Accounting (Windows)   </li></ul><...
VOLUNTEER WORK   <ul><li>Executive Board Member, Concerned Citizens for the Quarry Lands Development, Toronto </li></ul><u...
Thank you for your time and consideration.
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Karen Direkze Administration Portfolio For Linked In June 23, 2010

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Karen Direkze Administration Portfolio For Linked In June 23, 2010

  1. 1. Karen Direkze Administration Portfolio
  2. 2. Career Objective Administrative Assistant
  3. 3. HIGHLIGHTS OF QUALIFICATIONS <ul><li>More than 5 years extensive experience in all aspects of office administration </li></ul><ul><li>Knowledgeable in office procedures and expertise in preparing, reports, memos, and correspondence </li></ul><ul><li>Demonstrated ability to quickly respond to internal and external client inquiries and diplomatically resolve client complaints </li></ul><ul><li>Excellent communication, organizational, and problem solving skills with the ability to work independently as well as a part of a team </li></ul><ul><li>Highly adaptable, welcomes challenges, responsible and committed to personal and professional development </li></ul><ul><li>Detail oriented, multi-tasker with ability to work well under pressure and meet deadlines </li></ul>
  4. 4. Computer Skills <ul><li>Word </li></ul><ul><li>Excel </li></ul><ul><li>Power Point </li></ul><ul><li>Outlook </li></ul><ul><li>Lotus Notes </li></ul><ul><li>Internet </li></ul><ul><li>Adobe Acrobat </li></ul><ul><li>Various other softwares - Human Resource Information System, and CRM </li></ul>
  5. 5. RELEVANT EXPERIENCE <ul><li>Reception / Customer Service </li></ul><ul><li>Answered telephone calls, transferred calls and dealt with the callers queries in a courteous and prompt manner therefore raising company profile </li></ul><ul><li>Directed client support inquiries - provided detailed and accurate information booked appointments, and addressed customer complaints </li></ul><ul><li>Operated office equipment including fax and photocopy machines, printers and supervised its maintenance ensuring consistent effective function </li></ul><ul><li>Responsible for booking and organizing rooms for meetings, seminars, and information sessions and ordering food </li></ul>
  6. 6. RELEVANT EXPERIENCE <ul><li>Administration / Clerical </li></ul><ul><li>Provided expedient and efficient support to a fast paced tax team including scheduling meetings, coordination of seminars, corporate travel and hotel arrangements ensuring effective office operation </li></ul><ul><li>Facilitated and coordinated an inter-office move of 32 people, including coordination of staff, contractors and other outside vendors in a timely and organized fashion </li></ul><ul><li>Maintained inventory of office supplies and re-ordered in time to avoid shortages; also performed regular cost analysis and cost savings on purchase of lunchroom, office and postage supplies </li></ul><ul><li>Implemented and maintained file retention policy for both on and off-site storage for the company in accordance with Receiver General Guidelines </li></ul><ul><li>Distributed mail appropriately and in a timely manner which assisted sales team with prompt and resulted in customer satisfaction </li></ul><ul><li>Entered and updated information into computerized system and sent out notices, letters and website updates, within limited time frame in order to meet company’s objective </li></ul><ul><li>Set up and maintained filing system that resulted in quick and easy retrieval of documents and useful information supporting the facilitation of cross-functional teams </li></ul><ul><li>Managed client information; assisted with data entry in monthly billing process for clients with pre-authorized payment </li></ul><ul><li>Managed calendars and daily activities for a team of professionals and also dealt with lost and found inquiries </li></ul>
  7. 7. WORK EXPERIENCE Administration Clerk and Ticket Accounting Clerk 2009 Keith Bagg Group (recruitment agency), Toronto GO TRANSIT, Toronto Accounts Payable and Receivable Clerk, and Traffic Clerk (Contract) 2007 - 2008 Royal Specialty Sales, Toronto Administrative Support / Accounting Clerk 2004 - 2007 (Recruitment Agencies - Office Team and Personnel Opportunities, Toronto) Prowis, Toronto Price Metrix, Toronto House of Metals, Toronto Envision Sales, Toronto Ontario Real Estate College, Toronto MindShare, Toronto
  8. 8. <ul><li>Revisions Supervisor/ Central Poll Supervisor / Ballot Officer 2003 – 2010 </li></ul><ul><li>Elections Canada, Elections Ontario, City of Toronto Municipal, Toronto </li></ul><ul><li>Administrative and Accounting Clerk (Contract) 2003 - 2004 </li></ul><ul><li>Cowperthwaite-Mehta, Toronto </li></ul><ul><li>Administrative Clerk, Office Supervisor 1992 – 2001, -2002 - 2004 </li></ul><ul><li>East End Taxi, Toronto </li></ul><ul><li>Administrative / Office Services Coordinator and Accounting Clerk 2001 - 2002 </li></ul><ul><li>Sinclair-Cockburn Financial, Toronto </li></ul>WORK EXPERIENCE
  9. 9. EDUCATION AND PROFESSIONAL DEVELOPMENT <ul><li>Certificates: </li></ul><ul><li>Simply Accounting (Windows) </li></ul><ul><li>Centennial College, Toronto 1997 </li></ul><ul><li>Workplace Hazardous Materials Information System (WHMIS) </li></ul><ul><li>Industrial Safety Trainers, Toronto 2008 </li></ul>
  10. 10. VOLUNTEER WORK <ul><li>Executive Board Member, Concerned Citizens for the Quarry Lands Development, Toronto </li></ul><ul><li>Volunteer - Walk for Life, SNAP, Fashion Cares, Aids Committee of Toronto (Security), Toronto </li></ul><ul><li>Volunteer - Fundraising events – Birchmount Bluffs Neighbourhood Community Centre, Toronto </li></ul><ul><li>REFERENCES AVAILABLE UPON REQUEST </li></ul>
  11. 11. Thank you for your time and consideration.

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