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Twitter.ORG:
             What, why, who and how for
          Nonprofit Organizations using Twitter
AmySampleWard.orgAmy Sample WardNetSquared.org
Twitter.ORG:
             What, why, who and how for
          Nonprofit Organizations using Twitter

                              Road Map:

                        • What is Twitter?
                       • Why use Twitter?
                     • Who’s using Twitter?
                     • How do I get started?


AmySampleWard.orgAmy Sample WardNetSquared.org
What is Twitter?




AmySampleWard.orgAmy Sample WardNetSquared.org
What is Twitter?




AmySampleWard.orgAmy Sample WardNetSquared.org
Why use Twitter?
                                                         To LISTEN:
                                                 • Find conversations

                                                 • Find who’s having the
                                                 conversations

                                                 • Find out how you/your
                                                 organization can
                                                 contribute

                                                 • Identify what’s missing
                                                 from the conversations
                                                 (may be an opportunity
                                                 to ramp up your
                                                 resources or information
                                                 section on your website)


AmySampleWard.orgAmy Sample WardNetSquared.org
Why use Twitter?
                                                       To CONVERSE:
                                                 • Ask questions

                                                 • Answer others’
                                                 questions

                                                 • Pass on information,
                                                 links, and ideas

                                                 • Connect with your
                                                 community members,
                                                 potential funders,
                                                 volunteers, and those
                                                 passionate about your
                                                 organizations’ work



AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                           3 Case Studies

                   The Women’s Museum
                 National Wildlife Federation
                         AmnestyUK




AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?




    What they are doing RIGHT:

    • Balanced stream

    • Being real

    • Motivating the community



AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                 @TheWomensMuseum

                                                      Balanced Stream:
                                                 • link to your
                                                 website, and link to
                                                 others’

                                                 • talk about
                                                 campaigns, talk about
                                                 news, talk about what
                                                 other people are
                                                 interested in, too

                                                 • Ask questions and offer
                                                 answers

                                                 • Say “please” and
                                                 “thank you” always!

AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                 @TheWomensMuseum

                                                         Being Real:
                                                 • link to your website

                                                 • Be honest about who’s
                                                 “behind the curtain”

                                                 • Use the settings to
                                                 provide more
                                                 information

                                                 • Connect back to
                                                 Twitter from your
                                                 website




AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                 @TheWomensMuseum

                                                      Motivating the
                                                       Community:
                                                 • Create campaign
                                                 beyond today

                                                 • Know the audience

                                                 • Know the tool

                                                 • Find allies and
                                                 promoters




AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?




    What they are doing RIGHT:

    • Amplifying the message

    • Being real

    • Connecting the community



AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                          @NWF

                                                   Amplifying Message:
                                                 • Diverse content

                                                 • Include links

                                                 • Call to action

                                                 • Recognize participants
                                                 (and say “thank you”)




AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                          @NWF

                                                         Being Real:
                                                 • link to your website

                                                 • Be honest about who’s
                                                 “behind the curtain”

                                                 • Use the settings to
                                                 provide more
                                                 information

                                                 • Connect back to
                                                 Twitter from your
                                                 website




AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                          @NWF

                                                      Connecting the
                                                       Community:
                                                 • Create campaign
                                                 beyond today

                                                 • Know the audience

                                                 • Know the tool

                                                 • Find allies and
                                                 promoters

                                                 • Connect it in real-time
                                                 with your website




AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?




    What they are doing RIGHT:

    • Personalizing the organization

    • Being real

    • Shining light on real issues



AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                      @AmnestyUK

                                                     Personalizing the
                                                        Organization:
                                                 • Talk like people, not
                                                 press releases

                                                 • Include links

                                                 • Use the tools

                                                 • Invite the community
                                                 at large to join you!




AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                      @AmnestyUK

                                                         Being Real:
                                                 • link to your website

                                                 • Be honest about who’s
                                                 “behind the curtain”

                                                 • Use the settings to
                                                 provide more
                                                 information

                                                 • Connect back to
                                                 Twitter from your
                                                 website




AmySampleWard.orgAmy Sample WardNetSquared.org
Who’s using Twitter?
                                                      @AmnestyUK

                                                    Shining Light on Real
                                                           Issues:
                                                 • Integrate with other
                                                 platforms

                                                 • Create options specific
                                                 to tools

                                                 • Provide all the tools
                                                 supporters need

                                                 • Recognize participants
                                                 (and say “thank you”)




AmySampleWard.orgAmy Sample WardNetSquared.org
How do I get started?




AmySampleWard.orgAmy Sample WardNetSquared.org
How do I get started?




AmySampleWard.orgAmy Sample WardNetSquared.org
How do I get started?




AmySampleWard.orgAmy Sample WardNetSquared.org
Twitter me!
                Thank you so much!
   Looking forward to continuing the conversation
                  with you online:
                   • @amyrsward
               • amysampleward.org
            • amy@amysampleward.org




AmySampleWard.orgAmy Sample WardNetSquared.org

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Twitter.Org: Twitter for Nonprofit Organizations

  • 1. Twitter.ORG: What, why, who and how for Nonprofit Organizations using Twitter AmySampleWard.orgAmy Sample WardNetSquared.org
  • 2. Twitter.ORG: What, why, who and how for Nonprofit Organizations using Twitter Road Map: • What is Twitter? • Why use Twitter? • Who’s using Twitter? • How do I get started? AmySampleWard.orgAmy Sample WardNetSquared.org
  • 3. What is Twitter? AmySampleWard.orgAmy Sample WardNetSquared.org
  • 4. What is Twitter? AmySampleWard.orgAmy Sample WardNetSquared.org
  • 5. Why use Twitter? To LISTEN: • Find conversations • Find who’s having the conversations • Find out how you/your organization can contribute • Identify what’s missing from the conversations (may be an opportunity to ramp up your resources or information section on your website) AmySampleWard.orgAmy Sample WardNetSquared.org
  • 6. Why use Twitter? To CONVERSE: • Ask questions • Answer others’ questions • Pass on information, links, and ideas • Connect with your community members, potential funders, volunteers, and those passionate about your organizations’ work AmySampleWard.orgAmy Sample WardNetSquared.org
  • 7. Who’s using Twitter? 3 Case Studies The Women’s Museum National Wildlife Federation AmnestyUK AmySampleWard.orgAmy Sample WardNetSquared.org
  • 8. Who’s using Twitter? What they are doing RIGHT: • Balanced stream • Being real • Motivating the community AmySampleWard.orgAmy Sample WardNetSquared.org
  • 9. Who’s using Twitter? @TheWomensMuseum Balanced Stream: • link to your website, and link to others’ • talk about campaigns, talk about news, talk about what other people are interested in, too • Ask questions and offer answers • Say “please” and “thank you” always! AmySampleWard.orgAmy Sample WardNetSquared.org
  • 10. Who’s using Twitter? @TheWomensMuseum Being Real: • link to your website • Be honest about who’s “behind the curtain” • Use the settings to provide more information • Connect back to Twitter from your website AmySampleWard.orgAmy Sample WardNetSquared.org
  • 11. Who’s using Twitter? @TheWomensMuseum Motivating the Community: • Create campaign beyond today • Know the audience • Know the tool • Find allies and promoters AmySampleWard.orgAmy Sample WardNetSquared.org
  • 12. Who’s using Twitter? What they are doing RIGHT: • Amplifying the message • Being real • Connecting the community AmySampleWard.orgAmy Sample WardNetSquared.org
  • 13. Who’s using Twitter? @NWF Amplifying Message: • Diverse content • Include links • Call to action • Recognize participants (and say “thank you”) AmySampleWard.orgAmy Sample WardNetSquared.org
  • 14. Who’s using Twitter? @NWF Being Real: • link to your website • Be honest about who’s “behind the curtain” • Use the settings to provide more information • Connect back to Twitter from your website AmySampleWard.orgAmy Sample WardNetSquared.org
  • 15. Who’s using Twitter? @NWF Connecting the Community: • Create campaign beyond today • Know the audience • Know the tool • Find allies and promoters • Connect it in real-time with your website AmySampleWard.orgAmy Sample WardNetSquared.org
  • 16. Who’s using Twitter? What they are doing RIGHT: • Personalizing the organization • Being real • Shining light on real issues AmySampleWard.orgAmy Sample WardNetSquared.org
  • 17. Who’s using Twitter? @AmnestyUK Personalizing the Organization: • Talk like people, not press releases • Include links • Use the tools • Invite the community at large to join you! AmySampleWard.orgAmy Sample WardNetSquared.org
  • 18. Who’s using Twitter? @AmnestyUK Being Real: • link to your website • Be honest about who’s “behind the curtain” • Use the settings to provide more information • Connect back to Twitter from your website AmySampleWard.orgAmy Sample WardNetSquared.org
  • 19. Who’s using Twitter? @AmnestyUK Shining Light on Real Issues: • Integrate with other platforms • Create options specific to tools • Provide all the tools supporters need • Recognize participants (and say “thank you”) AmySampleWard.orgAmy Sample WardNetSquared.org
  • 20. How do I get started? AmySampleWard.orgAmy Sample WardNetSquared.org
  • 21. How do I get started? AmySampleWard.orgAmy Sample WardNetSquared.org
  • 22. How do I get started? AmySampleWard.orgAmy Sample WardNetSquared.org
  • 23. Twitter me! Thank you so much! Looking forward to continuing the conversation with you online: • @amyrsward • amysampleward.org • amy@amysampleward.org AmySampleWard.orgAmy Sample WardNetSquared.org