course material

1. HSA6100 Process Map
management question and need a sample draft to help me learn.
Scenario
You are the new project manager for the operations unit of Charleston General Hospital.
The hospital is facing challenges of long wait times at the ED resulting in a high number of
patients leaving without being seen (LWBS) and long admission holds in the ED. Upon initial
assessment, you determine that the two challenges are related and are caused by
inefficiencies in process flow.
Instructions
Develop a process map to evaluate and suggest a redesign of the current challenges. Process
maps are graphical depictions of a process. The process map (flow chart) shows the
sequence of tasks, decisions, and all other related activities that results from inputs and
outputs.
Your map should include a visual illustration of different processes that can be employed by
Charleston General to improve the flow of operations in the ED. Attach a summary of the
proposed changes reflected in the process map to explain how the changes can improve
performance outcomes for the ED.
Include references.
Requirements: | .doc file