HSA6100 Process Map.docx
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The hospital is facing long wait times and patients leaving the emergency department without being seen due to inefficient process flows. As the new project manager, you are tasked with developing a process map to evaluate and redesign the current challenges. The process map should visually depict the sequence of tasks and decisions in the emergency department's operations and propose changes to improve patient flow, such as reducing wait times and the number of patients leaving without treatment.
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ScenarioYou are the new project manager for the operations unit .docx
Scenario
You are the new project manager for the operations unit of Charleston General Hospital. The hospital is facing challenges of long wait times at the ED resulting in a high number of patients leaving without being seen (LWBS) and long admission holds in the ED. Upon initial assessment, you determine that the two challenges are related and are caused by inefficiencies in process flow.
Instructions
Develop a process map to evaluate and suggest a redesign of the current challenges. Process maps are graphical depictions of a process. The process map (flow chart) shows the sequence of tasks, decisions, and all other related activities that results from inputs and outputs.
Your map should include a visual illustration of different processes that can be employed by Charleston General to improve the flow of operations in the ED. Attach a summary of the proposed changes reflected in the process map to explain how the changes can improve performance outcomes for the ED.
Rubric:
Process map thoroughly evaluated the selected health organization challenges with strong detail and supporting information and made connections between the identified challenges.
Suggested a detailed redesign of the selected challenge with strong detail and supporting information.
Process map was clearly organized, professional, and easy to read.
.
This module begins with an introduction on the importance of using w
This document discusses the importance of workflow redesign for quality improvement in hospitals. It involves developing a project charter that includes identifying areas for improvement and designing new workflows. Workflow analysis is useful for finding delays, redundant steps, and unnecessary activities to streamline processes. However, traditional workflow analysis through interviews and basic flowcharts does not capture the dynamic and interconnected nature of complex hospital systems. A project charter is needed before workflow redesign to define the goals and scope of the redesign project, while workflow analysis provides an initial snapshot but cannot fully depict real-time processes.
Bayside General Hospital is trying to streamline its operations. A p.pdf
Bayside General Hospital is trying to streamline its operations. A problem-solving group
consisting of a nurse, a technician, a doctor, an administrator, and a patient is examining
outpatient procedures in an effort to speed up the process and make it more cost-effective. Listed
here are the steps that a typical patient follows for diagnostic imaging:
Solution
Hi,
The service blueprint is a technique used for service innovation, but has also found applications
in diagnosing problems with operational efficiency and can be used to conceptualise structural
change (i.e. repositioning). The technique was first described by Lynn Shostack, a bank
executive, in the Harvard Business Review in 1982.The blueprint shows processes within the
company, divided into different components which are separated by lines.
The service blueprint defines:.
Flowchart
Flowcharts are diagrams that use graphic symbols to depict the steps in a process. They can be used to clearly show the flow of services within a hospital from admission to patient satisfaction. Flowcharts have several benefits, such as promoting understanding of processes, providing a training tool, and identifying areas for process improvement. They involve determining the key people, process steps, and level of detail needed. Different types of flowcharts convey different levels of information, from a high-level overview to granular micro-level details of specific tasks. Proper interpretation of a flowchart allows one to evaluate who is involved, potential causes of issues, and opportunities for simplifying or changing the process.
Describe FIVE benefits of process mapping-SolutionProcess mapping invo.docx
Describe FIVE benefits of process mapping.
Solution
Process mapping involves constructing a flowchart representation indicating processes that shows how a product or transaction is processed and the flows of information or products across supply chains and networks. Some benefits are given below:
Management understanding
Allows a better understanding of the basic processes that are undertaken, so providing management with a convenient overview demonstrating responsibilities and key stages in the supply chain.
Role understanding
Allows workers to understand what their job is and how their work fits into the whole process (and therefore the importance of undertaking their role effectively). Process mapping also allows consideration of role reallocation.
Standardisation
Highlights where opportunities exist to standardise processes and strengthen practices through simple depiction.
Highlights inefficiencies
Visually highlights areas where inefficiencies are present through analysis of queues, value and location, so pinpointing areas of waste. This provides an agenda to tackle duplication of effort, the requirement to complete unnecessary paperwork, and misdirected queries that hold up production, etc.
Supports corporate initiatives
Mapping can be used as a tool as part of a corporate initiative such as customer satisfaction improvement programmes, lean operations, business process re-engineering, etc.
.
Value Stream Mapping Overview Update
Value stream mapping (VSM) is a visual tool used to analyze the flow of materials and information required to deliver a product or service. It maps out the current process and identifies waste and defects. The goal of VSM is to design a future state map that improves the process by eliminating waste and reducing lead times and inventory levels. An implementation plan is then created to transition from the current to the future state through specific tasks assigned to individuals with milestones and reviews.
Kanban
This document proposes applying kanban scheduling techniques to systems engineering activities in rapid response environments. It describes how systems engineering could be modeled as a set of continuous and taskable services that flow through a kanban scheduling system. This approach aims to improve integration and use of scarce SE resources, provide flexibility and predictability, enable visibility and coordination across projects, and reduce governance overhead. The document defines key aspects of a kanban scheduling system for SE, including work items, activities, resources, queues, and flow metrics. It argues this approach could better support SE in rapid response compared to traditional methods.
BASICS TOOLS FOR PROCESS ANALYSIS
This document discusses process analysis tools. It defines process analysis as evaluating current business operations. Tools described for process analysis include flow charts, time-function mapping, value stream analysis, process charts, and service blueprints. Flow charts use symbols to show each step in a process linked by arrows. Time-function mapping uses a flowchart and timeline to identify time-consuming steps. Value stream analysis isolates non-value adding steps. Process charts record work flows simply. Service blueprints focus on customer interactions and separate service processes by interaction level.
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ScenarioYou are the new project manager for the operations unit .docx
Scenario
You are the new project manager for the operations unit of Charleston General Hospital. The hospital is facing challenges of long wait times at the ED resulting in a high number of patients leaving without being seen (LWBS) and long admission holds in the ED. Upon initial assessment, you determine that the two challenges are related and are caused by inefficiencies in process flow.
Instructions
Develop a process map to evaluate and suggest a redesign of the current challenges. Process maps are graphical depictions of a process. The process map (flow chart) shows the sequence of tasks, decisions, and all other related activities that results from inputs and outputs.
Your map should include a visual illustration of different processes that can be employed by Charleston General to improve the flow of operations in the ED. Attach a summary of the proposed changes reflected in the process map to explain how the changes can improve performance outcomes for the ED.
Rubric:
Process map thoroughly evaluated the selected health organization challenges with strong detail and supporting information and made connections between the identified challenges.
Suggested a detailed redesign of the selected challenge with strong detail and supporting information.
Process map was clearly organized, professional, and easy to read.
.
This module begins with an introduction on the importance of using w
This document discusses the importance of workflow redesign for quality improvement in hospitals. It involves developing a project charter that includes identifying areas for improvement and designing new workflows. Workflow analysis is useful for finding delays, redundant steps, and unnecessary activities to streamline processes. However, traditional workflow analysis through interviews and basic flowcharts does not capture the dynamic and interconnected nature of complex hospital systems. A project charter is needed before workflow redesign to define the goals and scope of the redesign project, while workflow analysis provides an initial snapshot but cannot fully depict real-time processes.
Bayside General Hospital is trying to streamline its operations. A p.pdf
Bayside General Hospital is trying to streamline its operations. A problem-solving group
consisting of a nurse, a technician, a doctor, an administrator, and a patient is examining
outpatient procedures in an effort to speed up the process and make it more cost-effective. Listed
here are the steps that a typical patient follows for diagnostic imaging:
Solution
Hi,
The service blueprint is a technique used for service innovation, but has also found applications
in diagnosing problems with operational efficiency and can be used to conceptualise structural
change (i.e. repositioning). The technique was first described by Lynn Shostack, a bank
executive, in the Harvard Business Review in 1982.The blueprint shows processes within the
company, divided into different components which are separated by lines.
The service blueprint defines:.
Flowchart
Flowcharts are diagrams that use graphic symbols to depict the steps in a process. They can be used to clearly show the flow of services within a hospital from admission to patient satisfaction. Flowcharts have several benefits, such as promoting understanding of processes, providing a training tool, and identifying areas for process improvement. They involve determining the key people, process steps, and level of detail needed. Different types of flowcharts convey different levels of information, from a high-level overview to granular micro-level details of specific tasks. Proper interpretation of a flowchart allows one to evaluate who is involved, potential causes of issues, and opportunities for simplifying or changing the process.
Describe FIVE benefits of process mapping-SolutionProcess mapping invo.docx
Describe FIVE benefits of process mapping.
Solution
Process mapping involves constructing a flowchart representation indicating processes that shows how a product or transaction is processed and the flows of information or products across supply chains and networks. Some benefits are given below:
Management understanding
Allows a better understanding of the basic processes that are undertaken, so providing management with a convenient overview demonstrating responsibilities and key stages in the supply chain.
Role understanding
Allows workers to understand what their job is and how their work fits into the whole process (and therefore the importance of undertaking their role effectively). Process mapping also allows consideration of role reallocation.
Standardisation
Highlights where opportunities exist to standardise processes and strengthen practices through simple depiction.
Highlights inefficiencies
Visually highlights areas where inefficiencies are present through analysis of queues, value and location, so pinpointing areas of waste. This provides an agenda to tackle duplication of effort, the requirement to complete unnecessary paperwork, and misdirected queries that hold up production, etc.
Supports corporate initiatives
Mapping can be used as a tool as part of a corporate initiative such as customer satisfaction improvement programmes, lean operations, business process re-engineering, etc.
.
Value Stream Mapping Overview Update
Value stream mapping (VSM) is a visual tool used to analyze the flow of materials and information required to deliver a product or service. It maps out the current process and identifies waste and defects. The goal of VSM is to design a future state map that improves the process by eliminating waste and reducing lead times and inventory levels. An implementation plan is then created to transition from the current to the future state through specific tasks assigned to individuals with milestones and reviews.
Kanban
This document proposes applying kanban scheduling techniques to systems engineering activities in rapid response environments. It describes how systems engineering could be modeled as a set of continuous and taskable services that flow through a kanban scheduling system. This approach aims to improve integration and use of scarce SE resources, provide flexibility and predictability, enable visibility and coordination across projects, and reduce governance overhead. The document defines key aspects of a kanban scheduling system for SE, including work items, activities, resources, queues, and flow metrics. It argues this approach could better support SE in rapid response compared to traditional methods.
BASICS TOOLS FOR PROCESS ANALYSIS
This document discusses process analysis tools. It defines process analysis as evaluating current business operations. Tools described for process analysis include flow charts, time-function mapping, value stream analysis, process charts, and service blueprints. Flow charts use symbols to show each step in a process linked by arrows. Time-function mapping uses a flowchart and timeline to identify time-consuming steps. Value stream analysis isolates non-value adding steps. Process charts record work flows simply. Service blueprints focus on customer interactions and separate service processes by interaction level.
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Seven tools of TQM
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Systems Design and.docx
Systems Design and Workflow
Consider a clinical process or task that you perform on a frequent basis. Do you do it the same every time? Why do you proceed the way you do? Habit? Protocol? Each day nurses complete certain tasks that are considered routine, but have you ever stopped to reflect on why things are done the way they are? Perhaps you have noticed areas where there is a duplication of efforts or an inefficient use of time. Other tasks might pass seamlessly from person to person. In order to design the most efficient flow of work through an organization, it is useful to understand workflow and the ways it can be structured for the most optimal use of time and resources.
Creating a Flowchart
Workflow analysis aims to determine workflow patterns that maximize the effective use of resources and minimize activities that do not add value. There are a variety of tools that can be used to analyze the workflow of processes and clarify potential avenues for eliminating waste. Flowcharts are a basic and commonly used workflow analysis method that can help highlight areas in need of streamlining.
In this Assignment, you select a common event that occurs regularly in your organization and create a flowchart representing the workflow. You analyze the process you have diagrammed and propose changes for improvement.
To prepare:
· Identify a common, simple event that frequently occurs in your organization that you would like to evaluate.
· Consider how you would design a flowchart to represent the current workflow.
· Consider what metrics you would use to determine the effectiveness of the current workflow and identify areas of waste.
To complete:
Write a 3- to 5-page paper which includes the following:
· Create a simple flowchart of the activity you selected. (Review the Sample Workflow of Answering a Telephone in an Office document found in this week’s Learning Resources for an example.)
· Next, in your paper:
o Explain the process you have diagrammed.
o For each step or decision point in the process, identify the following:
§ Who does this step? (It can be several people.)
§ What technology is used?
§ What policies and rules are involved in determining how, when, why, or where the step is executed?
§ What information is needed for the execution of this step?
o Describe the metric that is currently used to measure the soundness of the workflow. Is it effective?
o Describe any areas where improvements could occur and propose changes that could bring about these improvements in the workflow.
o Summarize why it is important to be aware of the flow of an activity.
Learning Resources
Required Readings
McGonigle, D., & Mastrian, K. G. (2015).
Nursing informatics and the foundation of knowledge
(3rd ed.). Burlington, MA: Jones and Bartlett Learning.
Chapter 14, “Nursing Informatics: Improving Workflow .
Case Study, Stage 1 Process Analysis Before you begin this assign.docx
Case Study, Stage 1: Process Analysis
Before you begin this assignment, be sure you have read the “UMUC Family Clinic Case Study” and your Week 1 and Week 2 syllabus readings, which discuss EHR functionality and Process Workflow Analysis and Mapping. You will need to refer to three of the HealthIT.gov documents available in Content>Course Resources: Overview of Steps to Implement an EHR System, Step 1, and Step 2. In addition,
you should obtain concurrence from your faculty member that you have selected an appropriate process
(see below).
Purpose of this Assignment
This assignment gives you the opportunity to apply your analysis skills to model a business process in an ambulatory setting in the healthcare industry. Modeling the process as it exists (and as it will exist) will aid in the analysis, selection and implementation of the EHR system for the medical practice. This assignment leads to the Stage 2 assignment which will give you the opportunity to apply your knowledge of technology solutions and EHR systems to improve the business process you select here. In this assignment, you will identify a process (workflow) in need of improvement, and plan for a revised and optimized workflow to improve the quality of care, safety, and financial management incentives. You will develop 2 process maps (AS IS and TO BE) for the clinical process workflow. This assignment addresses the following course outcome to enable you to:
Evaluate the organizational environment in the health care industry to recognize how technology solutions enable strategic outcomes.
Analyze the flow of data and information among disparate health information systems to support internal and external business processes.
Family Clinic Medical Practice
In order to apply technology to a process, the process must be thoroughly understood and models are used for this purpose. The model also supports business process analysis and redesign when the process is deemed to be inefficient or ineffective. In addition, models are used to design the “to-be” process that describes the desired end state after the technology solution is developed.
In the Step 1 document, under“Assess Your Current Practice,” you will see the following questions to be answered:
·
Are administrative processes organized, efficient, and well documented?
·
Are clinical workflows efficient, clearly mapped out, and understood by all staff?
·
Are data collection and reporting processes well established and documented?
In the Step 2 document, read the section “Clarify and Prioritize” and the first two steps under “Steps in the Planning Process.” These sections demonstrate how process review, mapping and improvement fit with the selection of an EHR System, and are the standard starting point for EHR implementation.
For your Stage 1 Project for the Case Study,
you will select a process used at the UMUC Family Clinic that needs to be improved. Then, you will create a model of a current process that defines in detail the .
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HSA-6197 Health Information System and Electronic Health Records Week 4
Critical Reflection Paper: Chapters 7 & 8
·
Objective: To judgmentally reflect your understanding of the readings and your skill to apply them to your Health care Setting.
ASSIGNMENT GUIDELINES (10%):
Students will censoriously scrutinize the readings from Chapter 7and 8 in your textbook. This project is planned to help your assessment, analysis, and apply the readings to your Health Care Organization as well as become the foundation for all your outstanding jobs.
You need to read the chapters assigned for week 4 and develop a 2-3-page paper reproducing your understanding and ability to apply the readings to your Health Care Organization. Each paper must be typewritten with 12-point font and double-spaced with standard margins. Follow APA style 7th edition format when referring to the selected articles and include a reference page.
EACH PAPER SHOULD INCLUDE THE FOLLOWING:
1. Introduction (25%) Deliver a short-lived synopsis of the meaning (not a description) of each Chapter and articles you read, in your own words.
2. Your Critique (50%)
What is your reaction to the content of the articles?
What did you learn about Medical Coding and the Purpose of ICD-9-CM?
What did you learn about PPO, HMO and POS Health Plans?
Did these Chapter and articles change your thoughts about Third-Party Payers? If so, how? If not, what remained the same?
3. Conclusion (15%)
Briefly summarize your thoughts & conclusion to your critique of the articles and Chapter you read. How did these articles and Chapters impact your thoughts on the purpose of an electronic encounter form in an EHR.
Evaluation will be based on how clearly you respond to the above, in particular:
a) The clarity with which you critique the chapters.
b) The depth, scope, and organization of your paper; and,
c) Your conclusions, including a description of the impact of these articles and Chapters on any He ...
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This document contains files and metadata related to an assignment for an online health information systems course. The assignment involves critically reflecting on readings from the course textbook and applying the concepts to a healthcare setting. Students are asked to write a paper summarizing their understanding of the readings, analyzing how specific topics could be applied, and concluding with thoughts on the impact. The document provides detailed guidelines, learning objectives, and rubrics for evaluating the assignment.
ImportantSummary discussion of chapter not article or sectio.docx
Important
Summary discussion of chapter not article or section
Due date today 6/30/15 in 8 hours or earlier
No plagiarism in own words
Will run through a plagiarism checker
Will not accept if after due date
Please cite and reference
References and citation page must include a valid URL to take the reader to the electronic copy of each source.
If cannot complete with the given instructions do not reply
Please contact me if you have questions
Write as a discussion of this part of the chapter with another student
Please post I found the material interesting, or what do you think
I may ask to change some areas at later date
Please title first followed by discussion
100 to 200 word count each, can be longer if needed
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I am in the U.S.
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Needs to be like a discussion in class or post
Make the minimum 10 post for discussion
The Tools of Quality
When we introduce a particular method of doing a job, it is natural to consider whether the method is appropriate or not. The decision is usually based on past results and experience, or perhaps on conventional methods. Procedures will be most effective if a proper evaluation is made, and on-the-job data are essential for making a proper evaluation.
KAORU ISHIKAWA, Quality Tools Inventor 1
1Ishikawa, K., “Guide to Quality Control,” Asia Productivity Organization, Tokyo, Japan, 1985.
Quality improvement in manufacturing or services, to be effective, should address the needs of the system as a whole. In this book we have attempted to address quality management from an integrative perspective. This perspective has encompassed the many functional areas of business, including supply chain management, marketing, accounting, human resources, operations, engineering, and strategy. None of these fields of endeavor operate in a vacuum. They are all interrelated and interdependent.
Improving the System
To be successful, a business or organization must balance the needs of these different functional areas around a coherent business vision and strategy. The objective of the system is to satisfy the customer. Customer satisfaction means higher customer retention, which leads to improved profitability.
A quality system (Figure 10-1) uses the business model with a focus on the customer and includes the dynamics of continual improvement, change, planning, and renewal. Continual improvement is necessary for a company to learn to grow. Companies that are unable to adapt find themselves with stagnant cultures and labor forces. Many managers, on discovering that their organization has reached this point, believe they must resort to draconian measures such as layoffs and organizational reengineering to achieve change. If they had pursued continual improvement and learning in the first place, they might not have reached this juncture.
Figure 10-1 Quality System Model
This quality system is not just a series of variables and relationships. It is an interconnect.
Presentation on Quality Management
The document discusses planning quality management for a project. It provides definitions and explanations of key quality concepts like quality, standards, regulations, quality management plans, cost of quality, quality audits, and quality measurement tools. It also discusses integrating various project planning activities by consolidating plans, assessing for dependencies and gaps, and analyzing collected data. Quality planning aims to meet requirements and manage quality throughout the project lifecycle.
Management information system
This document provides an overview of value stream mapping (VSM), including its purpose, key sections, symbols, and process. VSM is a tool used to visualize and improve the flow of materials and information in a production process. The document outlines how to create a current state map by gathering data on cycle times and inventory levels. It then explains how to develop a future state map to eliminate waste. The goal is to synchronize production with customer demand and achieve continuous flow.
TS02
- Covance implemented Six Sigma in 2005 to improve process efficiency and quality while reducing costs and time for clinical trials.
- A Six Sigma green belt project reduced medical writing narrative work time by creating a SAS program to automate standard header creation, achieving the goal of reducing time by 50%.
- Ongoing Six Sigma projects aim to further reduce times for tasks like writing clinical study reports and quality checking tables and figures.
- Six Sigma provides a measurable way to improve processes by reducing variability between the actual process performance and customer requirements.
SPC and Control Charts
Control charts and statistical process control (SPC) allow companies to monitor processes, detect issues, and enact improvements. Control charts display process data over time and help identify when processes are behaving unusually due to "special causes." SPC uses statistics to set control limits on charts and determine whether a process is in or out of statistical control. Implementing control charts involves selecting processes and variables to measure, collecting baseline data to create charts, training operators, and continuously monitoring and improving processes.
process monitoring (statistical process control)
Statistical Process Control (SPC) is an industry
standard methodology for measuring and controlling quality during
the manufacturing process. Attribute data (measurements)
is collected from products as they are being produced. By
establishing upper and lower control limits, variations in the
process can be detected before they result in defective product,
entirely eliminating the need for final inspection.
Statistical Process Control .pdf
This book provides a conceptual understanding of statistical process control (SPC) for managers. It focuses on how and why managers should consider using SPC rather than technical calculations. The book utilizes popular software packages to create control charts and analyze data. It addresses why SPC is valuable, how to implement it, and how to use it to improve processes, products, and services. Examples from over 25 years of experience illustrate the concepts.
ESTIEM Lean Six Sigma Green Belt course - Glossary of terms
This document provides definitions for key terms related to Lean Six Sigma. It defines over 100 terms in alphabetical order, with brief 1-3 sentence descriptions of each term. Some example terms defined include ABC (Activity Based Costing), Affinity Diagram, Alpha Risk, Alternative Hypothesis, Andon, ANOVA (Analysis of Variance), Assignable Cause, Attribute, Autonomation, and Benchmarking.
ReferenceManaging Quality Integrating the Supply Chain, 4th Ed.docx
Reference:Managing Quality: Integrating the Supply Chain, 4th Ed. By S. ThomasFoster
1. Interpret the following charts to determine if the processes are stable.
2. A production process for JMF Semicon is monitored using the x-bar and R charts. Ten samples of n=15 observations have been gathered with the following results:
Sample
Mean
Range
1
282
35
2
290
54
3
262
43
4
309
30
5
263
42
6
325
24
7
288
4
8
298
23
9
277
17
10
363
55
a. Develop a control chart and plot the means.
b. Is the process in control? Explain.
3. A finishing process packages assemblies into boxes. You have noticed variability in the boxes and desire to improve the process to fix the problem because some products fit too tightly into the boxes and others fit too loosely. Following are width measurements for the boxes. Using x-bar and R charts, plot and interpret the process.
Sample
1
2
3
4
5
6
7
8
82.21
82.73
82.39
82.19
82.37
82.01
82.79
82.70
82.15
81.84
82.13
82.73
82.36
82.10
82.73
82.69
82.25
82.25
82.26
82.27
82.34
82.79
82.74
82.76
82.01
82.27
82.52
82.34
81.98
81.62
82.74
82.72
82.15
82.44
82.44
82.43
82.01
81.64
82.73
82.75
82.15
82.44
82.37
82.27
81.89
82.16
82.76
82.74
4. A Rochester, New York firm produces grommets that have to fit into a slot in an assembly. Following are dimensions of grommets (in millimeters):
Sample
x
1
69
50
81
69
96
2
78
68
81
113
96
3
51
96
54
69
95
4
51
68
71
56
93
5
69
96
113
83
24
a. Using x-bar and R charts, determine if the process is in control.
Management 2070Y - Fall 2013 - Assignment #1 Page 2 of 5
1. “Leave Without Treatment” Analysis (10 marks)
Periodically, an individual will check-in at a walk-in-clinic, but leave without ever
receiving treatment. Employees notice this when they call the individual’s name, but the
individual is no longer in the waiting area. It is thought that some of this behaviour can
be explained by the individual “feeling better” and deciding to leave, though
management fears that individuals are leaving because they have waited too long. These
cases are of concern because the individual did not receive treatment which may lead to
more extensive health problems, but also because the individual may “bounce around”
to various walk-in-clinics creating increased demands on health care staff.
In an effort to reduce the frequency of individuals “leaving without treatment”, the local
health region has sampled data from the registration system at their walk-in clinics.
They selected data from 150 registrations each day for 15 days that they defined as
“normal operations” and thus they would like quality control chart(s) to be prepared
with control limits based on that data. Furthermore, management would like to see
recent sample data (150 registrations per day for the last 15 days) plotted against these
control limits. If an out-of-control condition is found, registratio ...
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This document outlines the responsibilities of investigators at different phases of a criminal investigation from initial response to a crime scene through trial preparation. It provides guidance to complete an assignment detailing the steps, procedures, best practices, legal obligations and potential pitfalls at each phase, including: processing the initial crime scene; gathering information and interviewing witnesses during the investigation; identifying, locating, apprehending and interrogating suspects; assembling the final report and presenting the case to prosecutors; and preparing evidence and testimony for prosecution and trial. The assignment criteria include describing responsibilities at each phase, examining relevant procedures, analyzing strategies, and citing references.
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The military plays an important role in responding to domestic disasters by providing personnel, equipment, and logistical support. During 9/11 and Hurricane Katrina, fighter jets patrolled cities and the National Guard and Coast Guard conducted large-scale rescue operations. While the military is effective at disaster response, there are also debates around federalizing the National Guard, authorizing deadly force, and declaring martial law during relief efforts.
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Telemedicine can play an important role in preventive medicine by allowing medical professionals to monitor patients remotely, collect health data over time, and intervene early if signs of disease emerge. However, the source material did not include a full research article describing a study on this topic. It only listed keywords and did not provide details on goals, methods, findings or impact. More information would be needed to fully evaluate telemedicine's role in prevention.
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Digital tools like social media are increasingly used to influence public opinion, not just for advertising but also for legal and illegal political purposes. Researchers are asked to demonstrate an independent and mature analysis of how influence campaigns operate online, the tools and techniques they employ, their effectiveness, and how to counter them, discussing at what point such practices could go too far in western democracies.
Role of Private Security.docx
The document provides instructions for a speech on the role of private security. The speech should:
1) Welcome the audience and introduce the purpose of discussing a security director's responsibilities.
2) Identify current challenges for security directors and possible solutions.
3) Discuss a director's roles in loss prevention, investigation, administration, and management.
4) Identify the critical skills needed for a director to succeed.
5) Discuss why internal and external relationships are important to meet security objectives and provide examples.
6) Conclude by summarizing and opening to questions.
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Robbins Network Services.docx
Robbins Network Services (RNS) is a company that provides network services. An audit plan is being created for RNS to analyze its business environment and determine what internal controls may be needed. The memo will evaluate RNS's internal controls by describing its major financial transactions, evaluating its highest business risks and supporting controls for the industry, and addressing ethical issues and current events that could impact financial audits.
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submitted by rashi and twinkle singhal.
Seven tools of TQM
The document discusses several tools used in total quality management (TQM): Pareto charts, flow charts, checklists, histograms, scatter diagrams, control charts, and cause-and-effect diagrams. It provides examples and descriptions of how each tool is used to identify problems, analyze processes, find root causes, and ensure improvements continue working. Pareto charts are used to prioritize issues, flow charts map process steps, checklists systematically collect data, and histograms, scatter diagrams, and control charts analyze variation over time. Cause-and-effect diagrams relate problems to potential causes in categories like materials, methods, equipment, environment, and human factors.
Systems Design and.docx
Systems Design and Workflow
Consider a clinical process or task that you perform on a frequent basis. Do you do it the same every time? Why do you proceed the way you do? Habit? Protocol? Each day nurses complete certain tasks that are considered routine, but have you ever stopped to reflect on why things are done the way they are? Perhaps you have noticed areas where there is a duplication of efforts or an inefficient use of time. Other tasks might pass seamlessly from person to person. In order to design the most efficient flow of work through an organization, it is useful to understand workflow and the ways it can be structured for the most optimal use of time and resources.
Creating a Flowchart
Workflow analysis aims to determine workflow patterns that maximize the effective use of resources and minimize activities that do not add value. There are a variety of tools that can be used to analyze the workflow of processes and clarify potential avenues for eliminating waste. Flowcharts are a basic and commonly used workflow analysis method that can help highlight areas in need of streamlining.
In this Assignment, you select a common event that occurs regularly in your organization and create a flowchart representing the workflow. You analyze the process you have diagrammed and propose changes for improvement.
To prepare:
· Identify a common, simple event that frequently occurs in your organization that you would like to evaluate.
· Consider how you would design a flowchart to represent the current workflow.
· Consider what metrics you would use to determine the effectiveness of the current workflow and identify areas of waste.
To complete:
Write a 3- to 5-page paper which includes the following:
· Create a simple flowchart of the activity you selected. (Review the Sample Workflow of Answering a Telephone in an Office document found in this week’s Learning Resources for an example.)
· Next, in your paper:
o Explain the process you have diagrammed.
o For each step or decision point in the process, identify the following:
§ Who does this step? (It can be several people.)
§ What technology is used?
§ What policies and rules are involved in determining how, when, why, or where the step is executed?
§ What information is needed for the execution of this step?
o Describe the metric that is currently used to measure the soundness of the workflow. Is it effective?
o Describe any areas where improvements could occur and propose changes that could bring about these improvements in the workflow.
o Summarize why it is important to be aware of the flow of an activity.
Learning Resources
Required Readings
McGonigle, D., & Mastrian, K. G. (2015).
Nursing informatics and the foundation of knowledge
(3rd ed.). Burlington, MA: Jones and Bartlett Learning.
Chapter 14, “Nursing Informatics: Improving Workflow .
Case Study, Stage 1 Process Analysis Before you begin this assign.docx
Case Study, Stage 1: Process Analysis
Before you begin this assignment, be sure you have read the “UMUC Family Clinic Case Study” and your Week 1 and Week 2 syllabus readings, which discuss EHR functionality and Process Workflow Analysis and Mapping. You will need to refer to three of the HealthIT.gov documents available in Content>Course Resources: Overview of Steps to Implement an EHR System, Step 1, and Step 2. In addition,
you should obtain concurrence from your faculty member that you have selected an appropriate process
(see below).
Purpose of this Assignment
This assignment gives you the opportunity to apply your analysis skills to model a business process in an ambulatory setting in the healthcare industry. Modeling the process as it exists (and as it will exist) will aid in the analysis, selection and implementation of the EHR system for the medical practice. This assignment leads to the Stage 2 assignment which will give you the opportunity to apply your knowledge of technology solutions and EHR systems to improve the business process you select here. In this assignment, you will identify a process (workflow) in need of improvement, and plan for a revised and optimized workflow to improve the quality of care, safety, and financial management incentives. You will develop 2 process maps (AS IS and TO BE) for the clinical process workflow. This assignment addresses the following course outcome to enable you to:
Evaluate the organizational environment in the health care industry to recognize how technology solutions enable strategic outcomes.
Analyze the flow of data and information among disparate health information systems to support internal and external business processes.
Family Clinic Medical Practice
In order to apply technology to a process, the process must be thoroughly understood and models are used for this purpose. The model also supports business process analysis and redesign when the process is deemed to be inefficient or ineffective. In addition, models are used to design the “to-be” process that describes the desired end state after the technology solution is developed.
In the Step 1 document, under“Assess Your Current Practice,” you will see the following questions to be answered:
·
Are administrative processes organized, efficient, and well documented?
·
Are clinical workflows efficient, clearly mapped out, and understood by all staff?
·
Are data collection and reporting processes well established and documented?
In the Step 2 document, read the section “Clarify and Prioritize” and the first two steps under “Steps in the Planning Process.” These sections demonstrate how process review, mapping and improvement fit with the selection of an EHR System, and are the standard starting point for EHR implementation.
For your Stage 1 Project for the Case Study,
you will select a process used at the UMUC Family Clinic that needs to be improved. Then, you will create a model of a current process that defines in detail the .
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HSA-6197 Health Information System and Electronic Health Records Week 4
Critical Reflection Paper: Chapters 7 & 8
·
Objective: To judgmentally reflect your understanding of the readings and your skill to apply them to your Health care Setting.
ASSIGNMENT GUIDELINES (10%):
Students will censoriously scrutinize the readings from Chapter 7and 8 in your textbook. This project is planned to help your assessment, analysis, and apply the readings to your Health Care Organization as well as become the foundation for all your outstanding jobs.
You need to read the chapters assigned for week 4 and develop a 2-3-page paper reproducing your understanding and ability to apply the readings to your Health Care Organization. Each paper must be typewritten with 12-point font and double-spaced with standard margins. Follow APA style 7th edition format when referring to the selected articles and include a reference page.
EACH PAPER SHOULD INCLUDE THE FOLLOWING:
1. Introduction (25%) Deliver a short-lived synopsis of the meaning (not a description) of each Chapter and articles you read, in your own words.
2. Your Critique (50%)
What is your reaction to the content of the articles?
What did you learn about Medical Coding and the Purpose of ICD-9-CM?
What did you learn about PPO, HMO and POS Health Plans?
Did these Chapter and articles change your thoughts about Third-Party Payers? If so, how? If not, what remained the same?
3. Conclusion (15%)
Briefly summarize your thoughts & conclusion to your critique of the articles and Chapter you read. How did these articles and Chapters impact your thoughts on the purpose of an electronic encounter form in an EHR.
Evaluation will be based on how clearly you respond to the above, in particular:
a) The clarity with which you critique the chapters.
b) The depth, scope, and organization of your paper; and,
c) Your conclusions, including a description of the impact of these articles and Chapters on any He ...
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This document contains files and metadata related to an assignment for an online health information systems course. The assignment involves critically reflecting on readings from the course textbook and applying the concepts to a healthcare setting. Students are asked to write a paper summarizing their understanding of the readings, analyzing how specific topics could be applied, and concluding with thoughts on the impact. The document provides detailed guidelines, learning objectives, and rubrics for evaluating the assignment.
ImportantSummary discussion of chapter not article or sectio.docx
Important
Summary discussion of chapter not article or section
Due date today 6/30/15 in 8 hours or earlier
No plagiarism in own words
Will run through a plagiarism checker
Will not accept if after due date
Please cite and reference
References and citation page must include a valid URL to take the reader to the electronic copy of each source.
If cannot complete with the given instructions do not reply
Please contact me if you have questions
Write as a discussion of this part of the chapter with another student
Please post I found the material interesting, or what do you think
I may ask to change some areas at later date
Please title first followed by discussion
100 to 200 word count each, can be longer if needed
Please write clearly simplify
I am in the U.S.
No charts or graphs
Needs to be like a discussion in class or post
Make the minimum 10 post for discussion
The Tools of Quality
When we introduce a particular method of doing a job, it is natural to consider whether the method is appropriate or not. The decision is usually based on past results and experience, or perhaps on conventional methods. Procedures will be most effective if a proper evaluation is made, and on-the-job data are essential for making a proper evaluation.
KAORU ISHIKAWA, Quality Tools Inventor 1
1Ishikawa, K., “Guide to Quality Control,” Asia Productivity Organization, Tokyo, Japan, 1985.
Quality improvement in manufacturing or services, to be effective, should address the needs of the system as a whole. In this book we have attempted to address quality management from an integrative perspective. This perspective has encompassed the many functional areas of business, including supply chain management, marketing, accounting, human resources, operations, engineering, and strategy. None of these fields of endeavor operate in a vacuum. They are all interrelated and interdependent.
Improving the System
To be successful, a business or organization must balance the needs of these different functional areas around a coherent business vision and strategy. The objective of the system is to satisfy the customer. Customer satisfaction means higher customer retention, which leads to improved profitability.
A quality system (Figure 10-1) uses the business model with a focus on the customer and includes the dynamics of continual improvement, change, planning, and renewal. Continual improvement is necessary for a company to learn to grow. Companies that are unable to adapt find themselves with stagnant cultures and labor forces. Many managers, on discovering that their organization has reached this point, believe they must resort to draconian measures such as layoffs and organizational reengineering to achieve change. If they had pursued continual improvement and learning in the first place, they might not have reached this juncture.
Figure 10-1 Quality System Model
This quality system is not just a series of variables and relationships. It is an interconnect.
Presentation on Quality Management
The document discusses planning quality management for a project. It provides definitions and explanations of key quality concepts like quality, standards, regulations, quality management plans, cost of quality, quality audits, and quality measurement tools. It also discusses integrating various project planning activities by consolidating plans, assessing for dependencies and gaps, and analyzing collected data. Quality planning aims to meet requirements and manage quality throughout the project lifecycle.
Management information system
This document provides an overview of value stream mapping (VSM), including its purpose, key sections, symbols, and process. VSM is a tool used to visualize and improve the flow of materials and information in a production process. The document outlines how to create a current state map by gathering data on cycle times and inventory levels. It then explains how to develop a future state map to eliminate waste. The goal is to synchronize production with customer demand and achieve continuous flow.
TS02
- Covance implemented Six Sigma in 2005 to improve process efficiency and quality while reducing costs and time for clinical trials.
- A Six Sigma green belt project reduced medical writing narrative work time by creating a SAS program to automate standard header creation, achieving the goal of reducing time by 50%.
- Ongoing Six Sigma projects aim to further reduce times for tasks like writing clinical study reports and quality checking tables and figures.
- Six Sigma provides a measurable way to improve processes by reducing variability between the actual process performance and customer requirements.
SPC and Control Charts
Control charts and statistical process control (SPC) allow companies to monitor processes, detect issues, and enact improvements. Control charts display process data over time and help identify when processes are behaving unusually due to "special causes." SPC uses statistics to set control limits on charts and determine whether a process is in or out of statistical control. Implementing control charts involves selecting processes and variables to measure, collecting baseline data to create charts, training operators, and continuously monitoring and improving processes.
process monitoring (statistical process control)
Statistical Process Control (SPC) is an industry
standard methodology for measuring and controlling quality during
the manufacturing process. Attribute data (measurements)
is collected from products as they are being produced. By
establishing upper and lower control limits, variations in the
process can be detected before they result in defective product,
entirely eliminating the need for final inspection.
Statistical Process Control .pdf
This book provides a conceptual understanding of statistical process control (SPC) for managers. It focuses on how and why managers should consider using SPC rather than technical calculations. The book utilizes popular software packages to create control charts and analyze data. It addresses why SPC is valuable, how to implement it, and how to use it to improve processes, products, and services. Examples from over 25 years of experience illustrate the concepts.
ESTIEM Lean Six Sigma Green Belt course - Glossary of terms
This document provides definitions for key terms related to Lean Six Sigma. It defines over 100 terms in alphabetical order, with brief 1-3 sentence descriptions of each term. Some example terms defined include ABC (Activity Based Costing), Affinity Diagram, Alpha Risk, Alternative Hypothesis, Andon, ANOVA (Analysis of Variance), Assignable Cause, Attribute, Autonomation, and Benchmarking.
ReferenceManaging Quality Integrating the Supply Chain, 4th Ed.docx
Reference:Managing Quality: Integrating the Supply Chain, 4th Ed. By S. ThomasFoster
1. Interpret the following charts to determine if the processes are stable.
2. A production process for JMF Semicon is monitored using the x-bar and R charts. Ten samples of n=15 observations have been gathered with the following results:
Sample
Mean
Range
1
282
35
2
290
54
3
262
43
4
309
30
5
263
42
6
325
24
7
288
4
8
298
23
9
277
17
10
363
55
a. Develop a control chart and plot the means.
b. Is the process in control? Explain.
3. A finishing process packages assemblies into boxes. You have noticed variability in the boxes and desire to improve the process to fix the problem because some products fit too tightly into the boxes and others fit too loosely. Following are width measurements for the boxes. Using x-bar and R charts, plot and interpret the process.
Sample
1
2
3
4
5
6
7
8
82.21
82.73
82.39
82.19
82.37
82.01
82.79
82.70
82.15
81.84
82.13
82.73
82.36
82.10
82.73
82.69
82.25
82.25
82.26
82.27
82.34
82.79
82.74
82.76
82.01
82.27
82.52
82.34
81.98
81.62
82.74
82.72
82.15
82.44
82.44
82.43
82.01
81.64
82.73
82.75
82.15
82.44
82.37
82.27
81.89
82.16
82.76
82.74
4. A Rochester, New York firm produces grommets that have to fit into a slot in an assembly. Following are dimensions of grommets (in millimeters):
Sample
x
1
69
50
81
69
96
2
78
68
81
113
96
3
51
96
54
69
95
4
51
68
71
56
93
5
69
96
113
83
24
a. Using x-bar and R charts, determine if the process is in control.
Management 2070Y - Fall 2013 - Assignment #1 Page 2 of 5
1. “Leave Without Treatment” Analysis (10 marks)
Periodically, an individual will check-in at a walk-in-clinic, but leave without ever
receiving treatment. Employees notice this when they call the individual’s name, but the
individual is no longer in the waiting area. It is thought that some of this behaviour can
be explained by the individual “feeling better” and deciding to leave, though
management fears that individuals are leaving because they have waited too long. These
cases are of concern because the individual did not receive treatment which may lead to
more extensive health problems, but also because the individual may “bounce around”
to various walk-in-clinics creating increased demands on health care staff.
In an effort to reduce the frequency of individuals “leaving without treatment”, the local
health region has sampled data from the registration system at their walk-in clinics.
They selected data from 150 registrations each day for 15 days that they defined as
“normal operations” and thus they would like quality control chart(s) to be prepared
with control limits based on that data. Furthermore, management would like to see
recent sample data (150 registrations per day for the last 15 days) plotted against these
control limits. If an out-of-control condition is found, registratio ...
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ESTIEM Lean Six Sigma Green Belt course - Glossary of terms
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Your Skill Boost Masterclass: Strategies for Effective Upskilling
Your Skill Boost Masterclass: Strategies for Effective UpskillingExcellence Foundation for South Sudan
Strategies for Effective Upskilling is a presentation by Chinwendu Peace in a Your Skill Boost Masterclass organisation by the Excellence Foundation for South Sudan on 08th and 09th June 2024 from 1 PM to 3 PM on each day.ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
Denis is a dynamic and results-driven Chief Information Officer (CIO) with a distinguished career spanning information systems analysis and technical project management. With a proven track record of spearheading the design and delivery of cutting-edge Information Management solutions, he has consistently elevated business operations, streamlined reporting functions, and maximized process efficiency.
Certified as an ISO/IEC 27001: Information Security Management Systems (ISMS) Lead Implementer, Data Protection Officer, and Cyber Risks Analyst, Denis brings a heightened focus on data security, privacy, and cyber resilience to every endeavor.
His expertise extends across a diverse spectrum of reporting, database, and web development applications, underpinned by an exceptional grasp of data storage and virtualization technologies. His proficiency in application testing, database administration, and data cleansing ensures seamless execution of complex projects.
What sets Denis apart is his comprehensive understanding of Business and Systems Analysis technologies, honed through involvement in all phases of the Software Development Lifecycle (SDLC). From meticulous requirements gathering to precise analysis, innovative design, rigorous development, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: May 29, 2024
Tags: Information Security, ISO/IEC 27001, ISO/IEC 42001, Artificial Intelligence, GDPR
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Find out more about ISO training and certification services
Training: ISO/IEC 27001 Information Security Management System - EN | PECB
ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
General Data Protection Regulation (GDPR) - Training Courses - EN | PECB
Webinars: https://pecb.com/webinars
Article: https://pecb.com/article
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"Learn about all the ways Walmart supports nonprofit organizations.
You will hear from Liz Willett, the Head of Nonprofits, and hear about what Walmart is doing to help nonprofits, including Walmart Business and Spark Good. Walmart Business+ is a new offer for nonprofits that offers discounts and also streamlines nonprofits order and expense tracking, saving time and money.
The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
The event will cover the following::
Walmart Business + (https://business.walmart.com/plus) is a new shopping experience for nonprofits, schools, and local business customers that connects an exclusive online shopping experience to stores. Benefits include free delivery and shipping, a 'Spend Analytics” feature, special discounts, deals and tax-exempt shopping.
Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
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Answers about how you can do more with Walmart!"
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