1. Don Dittmar – Waukesha County
WLIA Fall Regional 2012

2. 1) I don’t know nearly enough about
NG9-1-1 to do this presentation.
2) I have never let not knowing what I’m
talking about stop me before and
I am not going to start today.

3. 2012 NENA / URISA Addressing Conference
Memphis TN Aug 6th, 2012
“GIS & Next Generation 9-1-1 for the PSAP” workshop
Otherwise known as:
“We’re tired of kicking around
the telephone companies and
want to kick around GIS people
for a while!”

4. NENA serves the public safety community as the only
professional organization solely focused on 9-1-1
policy, technology, operations, and education issues. With
more than 7,000 members in 48 chapters across North
America and around the globe, NENA promotes the
implementation and awareness of 9-1-1 and international
three-digit emergency communications systems.
NENA works with public policy leaders; emergency services
and telecommunications industry partners; like-minded
public safety associations; and other stakeholder groups to
develop and carry out critical programs and initiatives; to
facilitate the creation of an IP-based Next Generation 9-1-1
system; and to establish industry leading
standards, training, and certifications.

5. URISA - The Association for GIS Professionals - is
a leading provider of learning and knowledge for the
GIS community. URISA connects great ideas and great
people to inspire leadership and achievement. We
strive to provide exceptional educational
experiences, a vibrant and connected community, and
the essential resources you need to be successful in
your career.

6. VISION:
An evolved, fully-functional, Next Generation
9-1-1 system that is accessible
anytime, anywhere, from any device

7. Current and new `calling’ devices
Text – IM, SMS, PDAs, other non-voice devices
Wireless – WiFi, WiMAX, improved cellular interface,
hybrid (cellular/WiFi)
Sensors – environmental, alarms, biometric
Video, still and motion
Wide spectrum of users, emergency
support needs
Deaf and hard of hearing, speech impaired
Non-english speaking callers
Constantly increasing mobile users – location challenges

8. NG9-1-1 is a system comprised of hardware, software, data and
operational policies and procedures to:
 provide interfaces from call and message services
 process emergency calls and non-voice (multi-media) messages
 acquire and integrate additional data useful to call routing and
handling
 deliver the calls/messages and data to the appropriate PSAPs and
appropriate emergency entities
 support data and communications needs for coordinated incident
response and management
The basic building blocks required for NG9-1-1 are:
 Emergency Services IP Network (ESInet)
 International Standards Compliant IP Functions
 Software Services/Applications
 Data Bases and Data Management
 Security
 Human Processes

9. NG9-1-1 is a system comprised of hardware, software, data and
operational policies and procedures to:
 provide interfaces from call and message services
 process emergency calls and non-voice (multi-media) messages
 acquire and integrate additional data useful to call routing and
handling
 deliver the calls/messages and data to the appropriate
PSAPs and appropriate emergency entities
 support data and communications needs for coordinated incident
response and management
The basic building blocks required for NG9-1-1 are:
 Emergency Services IP Network (ESInet)
 International Standards Compliant IP Functions
 Software Services/Applications
 Data Bases and Data Management
 Security
 Human Processes

10. Call Routing Facility
ANI-ALI
Phone Phone Number,
Number Address and ESN
Master Street
Address Guide
(MSSG)

11. Phase 1: X-Y of Cell Tower
Phase 2: X-Y of Cell Phone
Follows call (5-10 seconds)

12. Emergency Service Zone (ESZ): Used to Identify PSAP
Law Fire
3127
EMS
Emergency Service Number (ESN): Identifies Responders

15. Location
Call with
Aware
Address
Content
Point Address
ESZ Maps ESN Maps
Validation
(Assign URI)
Add X-Y PSAP

16. Current system handles only voice
Texting
VoIP
Video
Alarms
Ability to better send Calls to correct PSAP
Ability to Reroute calls in emergence

17. Governance (URI assignment)
Technology –
Hardware
Software
Speed of obtaining X-Y
Lack of Priority in system
Cost
Data

18. 1. Standards This Year
2. Governance and Funding Next 2 years
3. Implementation
Wait for it…..
5-10 Years!

19. Thank You
Don Dittmar, Manager
Waukesha County Land Information System Division