2. What is Confidentiality?
• Spoken, written, acted on, etc., in strict
privacy or secrecy.
• Indicating confidence or intimacy.
• Having another’s trust or confidence;
entrusted with secrets or private affairs.
(www.dictionary.com)
3. The Problem
• Over 120 UCLA Hospital Staff SawCelebrity
Health RecordsBetween January 2004- June
2006.More than 120 employees at a Los
Angeleshospital viewed celebrities’ medical
fileswithout authorization.
4. The Solution
• An employee’s job description is thoroughly
described (written and verbally), ensuring
there is no misunderstandings of what can be
viewed in a patient’s file and by whom.
5. HIPPA
Require that all employees, regardless of their level
within the organization take part in an in service
pertaining to HIPAA.
HIPAA in services should include.
• Who can view patient information?
• Under which circumstances can those authorized view
the information?
• What time frame is the authorized personnel able to
view the information?
• Describe what ‘exactly’ is deemed unlawful viewing or
retrieval of patient information.
6. No tolerance
The organization should have a no tolerance
policy within the hospital, allowing patients
and employees know that if there is a breach
he or she will be terminated effective
immediately.
7. Legal
When an employee is released of his or her
position, state that the names of parties
involved will be given to authorities so that
the patients involved can take legal action,
and as well as the government.
