Confidentiality
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This presentation provides information on the importance of Confidentiality in Health Care. Protecting patient information should be the number one priority in hospitals and independent doctor's office. The health care leadership should make sure that staff are trained on ethics in health care in regards to HIPPA.
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This document discusses the importance of patient confidentiality in healthcare. It notes that a patient's medical file and personal information should be kept private between the patient and their doctor. Healthcare providers must have security measures in place to protect confidential patient files and require consent before sharing any patient information. The document also stresses the importance of training staff on patient confidentiality laws and monitoring their access to patient records to prevent breaches like the incident where over 120 UCLA hospital staff inappropriately accessed celebrity health records. Regular training can help make employees aware of the rules around patient confidentiality and the consequences of violating them.
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Over 120 hospital staff at UCLA inappropriately viewed patient health records between 2004 and 2006, breaching patient confidentiality. This was due to inadequate training of hospital staff on HIPAA guidelines regarding protected patient information. To address this issue, the hospital needs to implement a new training protocol to educate all current and new staff on HIPAA regulations, with an emphasis on only accessing the minimum necessary patient information needed to perform job duties. Failure to follow HIPAA guidelines compromises patient privacy and trust in the healthcare organization.
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This training focuses on the importance of patient privacy and confidentiality. It outlines why training is needed on privacy policies and regulations like HIPAA. Specifically, it discusses how a breach occurred at UCLA hospital where staff accessed celebrities' medical records without authorization. The training is meant to educate staff on privacy laws and their responsibility to protect patient information to build trust and avoid penalties.
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HIPAA was passed in 1996 to protect patient privacy and confidentiality. It requires industry standards be followed for electronic health information and billing processes. Failure to comply can result in civil or criminal penalties. Patient confidentiality is important to build trust in the physician-patient relationship and encourage patients to seek care honestly. Confidentiality can be breached if necessary to report legal issues or protect others, but otherwise privacy is a basic right in healthcare that providers are ethically and legally obligated to uphold.
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HIPAA was enacted in 1996 to protect patients' health insurance and personal health information. It requires covered entities like healthcare providers, insurers, and their business partners to implement procedures to protect protected health information (PHI), such as patients' medical records. These entities must designate a privacy officer, train staff on privacy policies, and obtain patient acknowledgement of their privacy practices. HIPAA also dictates exceptions for uses of PHI, such as for treatment, payment, healthcare operations, and with patient authorization.
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Training is required on a regular basis for healthcare employees to avoid unauthorized access of patient health information. All new employees must complete training, and current employees must renew training every 3-6 months. The training ensures medical staff only review patient records when appropriate by educating them on protected health information under HIPAA regulations. Employees must sign a consent form after training acknowledging the privacy guidelines. It is the manager's responsibility to provide staff with required training to understand when and how to handle private patient information.
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http://hcsiinc.com
Breaches happen every day! Why not prevent having a breach turn into a 90 day audit? This presentation helps you develop your HIPAA Privacy and HIPAA Security program.
If interested in help, many companies are a hit and run operation. From day one and every quarter of the year, HCSI guides the compliance representative through the HIPAA process of preparing for an audit. The practice will have everything an auditor would need, resulting in the audit taking minutes instead of days.
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Health care professional's have an ethical and legal obligation to safeguard patients personal, healthcare, and individual information. However, if there is a breach in patient confidentiality, both the health care organization, as well as the health care professional could face legal, ethical, and financial ramifications. However, to ensure that all STAFF members with direct access to patient care information e.g. (doctors, nurses, etc.) are knowledgeable about the seriousness of patient confidentiality and the laws governed such as HIPAA, UCLA will implement a web-based HIPAA or Patient Privacy training.
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Over 120 UCLA Hospital Staff Saw Celebrity Health Records article, what training could you as a manager, put into place to avoid this situation? Present training idea using Web 2.0 tools. How can this training on confidentiality be effective for the employees?
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HIPAA was created in 1996 to protect patients' private health information. However, some healthcare workers have violated HIPAA by inappropriately accessing the medical records of high-profile patients like George Clooney, Britney Spears, and Farrah Fawcett. Violations can occur unintentionally due to a lack of training, or intentionally for malicious purposes such as selling private information to media outlets. Healthcare organizations can help prevent violations by educating employees on HIPAA policies and maintaining secure filing systems with access restrictions. Violations may result in fines up to $250,000 or imprisonment up to 10 years depending on the offense.
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Confidentiality
- 1. Confidentiality Slideshow By: Travis D. Christmas MHA 690 Healthcare Capstone Dr. Jerry Crouch May 11, 2017
- 2. Confidentiality Patient confidentiality is one of the most discussed topics in Health Care Organizations. Employees in health care settings that have access to patient information, must comply with the HIPPA, (Health Insurance Portability and Accountability Act of 1996) which provides protection to patient information, also known as PHI (Protected Health Information). Violating the HIPPA Law can cause many health care organizations to be fined by the federal government and many employees to be terminated.
- 3. Confidentiality The article in this weeks discussion details what happened at a hospital in Los Angeles. There were high profile celebrities whose protected health information, (PHI), was viewed by employees that had no reason to access the patient’s medical records. Those employees were in clear violation of the HIPPA law. Because they violated such law, they were terminated from their positions as an employee and I’m sure the facility was hit with lawsuits filed by the celebrities.
- 4. As a Health Care Manager, I would… As a Health Care Manager, to ensure what happened at the hospital wouldn’t happen at a facility that I’m manager of, I would put together an ethics training on confidentiality that would be mandatory for all employees, no matter their position, to attend. The ethics training would provide training on using Electronic Health Records systems and health care laws that protects patient health information. Training employees on the importance of using Electronic Health Records information system is essential to teaching them how to protect patient information. The employees will be trained on all policies and procedures that they must abide by when accessing protected health information. The training will be done no later than the 2nd day of hire or before the employee enters the production floor in which they will need access to patient records. The training would also discuss the importance of why not to share employee login credentials to the EHR systems. The article described a situation in which an employee used a Supervisor’s credentials to gain access to view one of the celebrity’s chart. This is a clear violation of employees sharing login information and it shouldn’t be happening in a health care setting. Higher authority employees such as Supervisors and Employees have more access than a lower ranking employee.
- 5. Additional Training Topics • Importance of Confidentiality • What to do if patient information has been compromised? • Information on the Privacy Notice • How to recognize if another employee has violated patient privacy? • How to properly ensure patient privacy? • How to handle patient complaints?
- 6. How can this training be effective for the employees? Employees that go through this training will gain knowledge on the importance of patient confidentiality. They would gain an understanding on the violations that occur when accessing patient health records that they are not authorized to view. When taking a job in health care, the employers usually issues out a statement in which employees have to sign stating that they have read the HIPPA law and that they understand that if they violate such law, they will be reprimanded accordingly.
- 7. Conclusion Patient privacy should be the number one priority of every employee of a health care organization. Patient information should be compromised for no given reason. Only those employees needing access to the information should have the proper credentials to gain access. Patients want to know and feel that their information is kept private. If not, the facility loses credibility and in turn, patient volume will decrease. This can lead to an ultimate shut down of the facility or provider’s office. If an employee feels that they have violated patient privacy, they should immediately notify their Manager or Supervisor on duty so that the issue can be addressed accordingly.