Confidentiality Training in Healthcare

1. Patient Confidentiality 101:
UCLA

2. Training
• New Hire Orientation will give a
synopsis of staff expectations, the
legalities involved in breaking
confidentiality clauses, and job
performance issues regarding the
subject.
• Web based training will be
conducted bi-annually to ensure
that confidentiality policies and
procedures are understood
within the organization.
• Here at UCLA, we thrive to
build patient trust and it is our
objective to keep patient
information confidential.

3. Employee Involvement
• As trusted employees within the organization,
you are privy to patient information, ONLY
on a need to know basis. It is your role to
report any behavior that you deem to be
outside of the confidentiality P&P.
• As an organization, we are required to follow
HIPAA rules accordingly. Any violations of
patients’ privacy can have severe ramifications; up
to and including termination.
• Please review the HIPAA rules in your new hire
manual.

4. Why Confidentiality is Important
• In UCLA’s history, there have been two occasions where employees view
patient medical records, without consent.
• These employees have faced the ramifications of their actions through job
suspensions, terminations, and even through facing federal crime charges
for violating patient privacy.

5. Confidentiality Agreement
• This document applies to all UCLA healthcare “workforce members”.
• It is the responsibility of all UCLA Healthcare workforce members to
preserve and protect confidential patient, employee and business
information.
• The agreement will breakdown who the “workforce members” are defined
as, what is considered confidential patient care information, and it will
define employee and business information.
• Please sign the attached document in your new hire paperwork by the end
of the business day today to ensure that you understand the rules .
• If you have any questions, please feel free to ask.

6. and so is the patient!
Thank you!