This document discusses the importance of confidentiality training for healthcare workers. It notes that the HIPAA law passed in 2006 protects patients' medical records and information. All employees should receive initial and yearly confidentiality training which covers privacy, security, breaches, policies and regulations. Testing after training can measure retention. Viewing records without permission or sharing information inappropriately are examples of breaches. Consequences for violations include discipline, lawsuits and criminal penalties. Yearly training is important for updated guidelines and reminding staff of policies, especially at hospitals with famous patients.

1. CONFIDENTIALITY
TRAINING
Joan M. Dempsey
MHA 690
Dr. Sherrie Lu
April 3, 2014

2. • The Harris-Equifax Health Information Privacy Survey
of 1993 showed that more than 80 percent of the
American public have high levels of concern about
personal privacy.
Simpson, R. L. (1994). Ensuring patient data, privacy, confidentiality and security. Nursing Management, 25(7), 18.

3. WHAT IS HIPAA
• Health Insurance Portability and
Accountability Act

4. HIPAA
• It is the law
• The law passed in 2006
• Ensured medical records, and medical personal information is protected
• This law is application to all patients in the healthcare system

5. WHAT SHOULD BE COVERED?
• Training in privacy
• security
• unsecured breaches
• Policy and regulations
• The affect the breach is to the healthcare orgaganization

6. WHY IS TRAINING IMPORTANT
• UCLA Medical Center has famous people that are hospitalized and the hospital has an
obligation to maintain their security of their private and healthcare information.
• Between January 2004 and June 2006 over 120 employees at UCLA looked at celebrity
medical records and personal information without permission
Fox News. (2008). Report Over 120 UCLA hospital staff saw celebrity health records. Retrieved from
http://www.foxnews.com/story/0,2933,398784,00.html

7. TRAINING
• All employees will receive initial training on HIPAA and confidentiality when they are first
employed and will be required to have yearly documented training.
• Why the yearly training?
• With the high number of celebrities that are hospitalized this is an investment that the
hospital can provide to the staff and patients that they are committed in patient
confidentiality.
• This will provide updated information to be reviewed

8. HIPAA COMPLIANCE OFFICER
• This will provide extra added information and documentation that the employees are
getting the initial and yearly training.
• The HIPPA Compliance Officer responsibilities:
• Monitor and document and have updated records or the training of all staff

9. WHAT TYPES OF TRAINING
• Lecture
• Online classes (this is essential when there is an update in the guidelines so that the
employees can get new laws of guidelines before next training
• Review of policy and procedures or the organization
• Videos that provides specific examples with roll playing
• Retraining if there is a violation
• Organization reminder of policy when there is a breach of violation

10. WHAT IS A BREACH?
• Viewing medical or personal patient information without the consent of the patient
• Sharing information with coworkers, family or friends
• Talking about the medical problems or healthcare information in front of other people not
related to the case
Wolper, L.F. (2011). Health care administration: Managing organized delivery systems (5th ed.). Boston: Jones
and Bartlett.

11. WHEN CAN YOU RELEASE INFORMATION
• Lawsuits
• Subpoena
• After death to the medical examiner and funeral director
• Inmate in custody – information can be passed on to the security staff and medical staff
so that they can provide continuity of care when they are released in the custody of law
enforcement officers.

12. EFFECTIVENESS OF TRAINING
• Testing
Each employee will be given a test after they receive initial and yearly training to
measure their knowledge and retention of the information

13. CONSEQUENCES OF VIOLATION
• Employee Discipline: Retraining, Suspension and/or termination
• Civil lawsuits and penalties for both organization and employee
• Criminal penalties with a potential of jail

14. REFERENCES
Fox News. (2008). Report Over 120 UCLA hospital staff saw celebrity health
records. Retrieved from http://www.foxnews.com/story/0,2933,398784,00.html
Simpson, R. L. (1994). Ensuring patient data, privacy, confidentiality and security. Nursing
Management, 25(7), 18.
Wolper, L.F. (2011). Health care administration: Managing organized delivery systems (5th
ed.). Boston: Jones and Bartlett.