Disruptive Innovation in Higher Education (full course slides)

President, City Vision University, Disruptive Innovation in Higher Education
Jan. 29, 2016
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
Disruptive Innovation in Higher Education (full course slides)
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Disruptive Innovation in Higher Education (full course slides)

Editor's Notes

  1. Welcome to the course Disruptive Innovation in Higher Education. I’m Andrew Sears, and I’m the President of City Vision University. For the past 20 years I’ve been living among and working with the poor using disruptive educational technologies. Before that, co-founded MIT's Internet Telephony Consortium with one of the fathers of the Internet (David Clark)) focused on disruption in the telecommunications industry. I used that expertise in disruptive innovation to  work as a consultant to Sprint, venture capitalist and internet startups. Before we get into the course, let me give you a bit of my background. Part of what is unique about the University I lead, City Vision University, is that it’s a small startup university working to be a pioneer in bringing radically affordable education through a $2,000 associate's degree and a $5,000 bachelor's degree. Let me tell you why I created this course. I just finished reading tens of thousands of pages and hundreds of articles and videos as a part of my doctoral dissertation. I have literally put thousands of hours of work into the materials in this course just as if I were publishing a book. I am providing it for free because I want to see change happen in this industry.
  2. Next part of my talk will focus on disruptive innovation. Big debate on whether there will where be disruptive innovation. Some people are overzealous in their forecasts and others live in denial. MIT’s Internet Telephony Consortium with one of the fathers of the Internet Fairly accurately forecasted industry Saw the hype wave Domestically: Primarily enhanced services rather than displaced in USA: Video It was disruptive internationally, but not domestically (yet) Domestically: retiring entire phone system with a VoIP system (largely with same players) Internationally: skype has more minutes internationally than all the other carriers combined Now I’m forecasting within Higher Education
  3. Desktop, Laptop, Notebook, Tablet, now Smartphone. Moving to Wearables, and then Driveables
  4. Basic idea of disruptive innovation is that a new technology comes around like digital cameras Starts out worse that even the worst alternative. Gradually gets better until it eventually displaces most of existing market Examples: digital cameras, travel agents, mobile phones, Netflix vs. Blockbuster, e-readers I used to work for venture capitalists and I was the guy who would go in and assess the state of the technology Low quality campuses are rapidly closing, largely because good online education is better than poor quality. Three tests of disruptive innovation Large market of people who cannot afford current product? Are there enough customers at low end who will pay for a lower performance product to sustain the business? Is it disruptive or a sustaining innovation? Can existing institutions effectively use disruption to stave off competition?
  5. Companies serving innovators and early adopters are rarely the same as the companies that end up dominating the market in later stages iPhones, Google, Facebook, Skype We are still in the early adopter stage of online education: call the LMS stage Predict that we are about to go into a courseware stage
  6. Note: CCCU cumulative discount rate went up by about 10% (from 25.1% in 2001 to 34% in 2010) over similar period of tuition increase, so net increase is slightly less.
  7. The average worker in the US in 2001, can do the work of 60 workers in 1500 (Maddison, 2004).
  8. Tertiary Education Stats from: https://www.youtube.com/watch?v=tOTjtsrKOqI By 2050, between 1 and 2.5 billion people will have a tertiary education. Market: $900 billion market in 2005, $1.5 trillion in 2012, $2.5 trillion 2017 # students outside Western countries: 30 million in 1980, 140 million in 2010 84% of growth from developing countries from 2000 to 2010 Mexico 1.9 million to 2.8 million in past decade India: under 10 million to over 20 million in past decade
  9. Key part of my dissertation is the use of a scenario for Higher Education in 2035 Borrow ideas from Abelard to Apple, Idea of the Digital University, College Unbound, Disrupting Class
  10. Retail & ecommerce Operational effectiveness & scale Netflix, Blockbuster & Cable Companies Offer high value both/and product Invest in digital growth not physical growth Liberty, Southern New Hampshire: halfway doing digital growth and physical growth VoIP/Skype Domestic vs. Global Dominance Journalism Shifting role of faculty Farming Innovate & consolidate
  11. Be all things to all people vs. specialization
  12. Move from a vertically integrated university to a modular networked university Does the university have to be all things to all people? Most instructors can never compete for teaching with the podcasts I listen to In some cases this will be better and in other cases it will be much worse But it is what the trend is toward
  13. Freshman/Sophomore years are getting commoditized. Only question will be will it be the private sector or government. The best chess players in the world are freestyle chess players. Prepare people to live in a world like that. Be very high tech when you need to be high tech, and that enables you to be even more high touch when you need to be high touch.
  14. Universities are experiencing immense pressure from changes to the industry structure. Growing buyer power, new entrants, substitutes are all increasing competitive rivalry and driving overcapacity and consolidation. The one strategic outlet that universities have is that technology changes are also driving decreased supplier power for faculty. In other words, it is a perfect storm for wrecking the faculty market.
  15. Universities are experiencing immense pressure from changes to the industry structure. Growing buyer power, new entrants, substitutes are all increasing competitive rivalry and driving overcapacity and consolidation. The one strategic outlet that universities have is that technology changes are also driving decreased supplier power for faculty. In other words, it is a perfect storm for wrecking the faculty market.
  16. Move from a vertically integrated university to a modular networked university Does the university have to be all things to all people? Most instructors can never compete for teaching with the podcasts I listen to In some cases this will be better and in other cases it will be much worse But it is what the trend is toward
  17. What are the responses? Subsidy (Detroit Automakers). Government will save us. Unions (limited to institution’s financial viability): Hostess union Regulation Retraining Reason why power is shifting from the faculty to the administration Boards are responsible for financial viability of the institution Faculty may find it hard to balance the budget and make decisions that might be against their self-interest. What if alternative models like Western Governors are more effective? The organizational requirements for new market dynamics require stronger executive functions. See Organizational Design by Burton Universities increasingly require specialized knowledge to run.
  18. 73% of college students are non-traditional. Increasingly, we are preparing students for jobs that don’t exist. How can you prepare students if you don’t know what fields you are preparing them for. Teach how to think. That is some of it, but also need to stay current. 90% of the world’s data was generated in the last 2 years. Each year I do my courses, there are radically different content and platforms available. Pace of change is accelerating
  19. Changing learners: Even the things we’ve been doing for a long time – access, needs to be done for more and different people. And those things that are new – competition – requires a depth of understanding of learners – and who they are continues to change We are seeing changing demographics. Across the globe…
  20. “Looking regionally and working in descending order beginning with the regions with the largest private sector, Asia comes first (PROPHE, 2008). East Asia has the largest concentration of countries with proportionally larger private sectors. Countries with over 70 percent of enrolments in private higher education include Indonesia, Japan, the Philippines, and the Republic of Korea. Malaysia approaches 50 percent. China and much of Southeast Asia (e.g., Cambodia and Vietnam) remain below 15 percent but are experiencing rapid expansion, although total cohort enrolment rates are still quite low. Thailand and New Zealand are just marginally below 15 percent, Australia around 3 percent. South Asia sees striking private growth, with India above 30 percent (Gupta, et al., 2008) and Pakistan not too far behind. Toward western Asia data are spottier but Kazakhstan and Iran are roughly half private.” p80 “Compared to Asia, Latin America has had more stable private higher education shares, but the most striking case of stable shares is the United States-hovering between 20 and 25 percent for decades (compared to roughly 50 percent enrolment in the mid-twentieth century). US proportional stagnation, juxtaposed to global growth, leaves the present US private higher education enrolment share below the global share, though obviously US private higher education is the most important in the world-with the largest absolute private enrolment and towering above other systems in its graduate enrolment, research activity, and finance.” p 81
  21. Each Wave Creates a Revolution in Social Institutions Agricultural Age Industrial Age (brings urbanization) Increased need for Primary & Secondary Education Information Age (brings virtualization) Increased need for Higher Education The basic analogy I’m going to use for my talk is the lessons that the church has learned from urbanization, which is the largest mass migration in history. I would like to argue that we are going through another mass migration, to the virtualization of the world into online and digital formats. There are lessons that we can learn from how the church responded to urbanization that we can apply to this second mass migration.
  22. Beginning of 20th century, less than 10% of the US graduated high school. Straight trendline of growth between 1910 and 1960 Then in the 1960’s, you started to face more intractable problems There were people who suggested that universal secondary education was essential. I believe that we are facing something similar
  23. Sounds like doom and gloom, but to quote HG Wells, history has
  24. Between 1915 and 1980, education raced ahead of technology by about 1% per year Between 1980 and now, technology raced ahead of education by about 1.5% per year
  25. The book The Race between Education and Technology shows that between 1900 and 1980, we were effectively winning the race with automation, but since 1980 there was a dramatic slowdown in the growth rate of people getting college degrees: from 3.83%, it decreased to 2.43%, a decrease of 1.4% growth per year Race summary: Between 1915-1980 education supply raced ahead of technology (3.19% annual growth vs. 2.27% growth) p 321 Between 1940-1960 education supply raced ahead of technology (2.63% annual growth vs. 1.79% growth) p 321 Between 1980-2005 education supply was behind technology (2.00% annual growth vs. 3.48% growth) The challenge is how to change our educational trajectory. I’ve borrowed a diagram for the Lumina foundation that does a good job of visualizing the challenge society is facing in this area. The orange line represents a change to our educational trajectory to provide 60% degree attainment by 2025 The blue line is our current trajectory. It seems likely that we will be significantly losing the race with automation. Note this is the average, so its obviously a lot worse for the poor. The basis of my dissertation is that disruptive innovation in higher education could enable low cost degrees that could change our trajectory and the trajectory for education globally. Would a degree for $1,000 a year be as good as an expensive degree? Maybe not, but it could be good enough.
  26. The book The Race Between Education and Technology shows that between 1900 and 1980, we were effectively winning the race with automation 1% per year, but since 1980 there was a dramatic slowdown in the growth rate of people getting college degrees where we are losing by 1.5% per year.
  27. Unless you are in the talented tenth of the bottom half, then you don’t go to college
  28. Companies serving innovators and early adopters are rarely the same as the companies that end up dominating the market in later stages iPhones, Google, Facebook, Skype We are still in the early adopter stage of online education: call the LMS stage Predict that we are about to go into a courseware stage
  29. Next part of my talk will focus on disruptive innovation. Big debate on whether there will where be disruptive innovation. Some people are overzealous in their forecasts and others live in denial. MIT’s Internet Telephony Consortium with one of the fathers of the Internet Fairly accurately forecasted industry Saw the hype wave Domestically: Primarily enhanced services rather than displaced in USA: Video It was disruptive internationally, but not domestically (yet) Domestically: retiring entire phone system with a VoIP system (largely with same players) Internationally: Skype has more minutes internationally than all the other carriers combined Now I’m forecasting within Higher Education
  30. Clayton Christensen uses this slide at the beginning of all his talks. I think part of it is that all sides of these debates can fall into this trap. I will bring change to my school because a miracle happens. Disruptive innovation will inevitably happen because of a miracle without examining the detail We will be sustainable because of a miracle without examining the detail As Christians we actually do expect miracles, but we don’t use them as an excuse to avoid doing the hard work. “Pray as though everything depended on God. Work as if everything depends on you.”
  31. Before Moore’s Law was Moore’s law, it was Moore’s unreasonable expectation on the employees of Intel. But Moore also understood the basic physics of the transistor, and that there was no fundamental limitation for decades to his law. The economics of online are similar. There are no fundamental reasons why the growth rate will not continue.
  32. Change agents as Linkers The main role of the change agent is to facilitate the flow of innovations from a change agency to an audience of clients Change agents usually possess a high degree of expertise regarding the innovations that are being diffused
  33. vs. We are an organic farm. Organic farming is only 5% of market. Are you competitive enough out of thousands of schools to survive to be that 5%?
  34. The 80/20 rule states that 80% of the profits come from 20% of the products. Shown in the blue line, which has a very steep drop That is now changing with the Internet as shown in the black line where now 60% of profits come from 40% of the products Huge implications on increasing content diversity and that has huge implications for missions
  35. Innovate, increase operational effectiveness and scale. Retail & ecommerce, Farming Offer both/and products to compete. Cable TV’s Video on Demand vs. Netflix Be more like innovators while retaining your strengths. Journalism & News: New York Times Invest in digital growth not physical growth. Blockbuster vs. Netflix Retail & ecommerce Operational effectiveness & scale Netflix, Blockbuster & Cable Companies Offer high value both/and product Invest in digital growth not physical growth Liberty, Southern New Hampshire: halfway doing digital growth and physical growth VoIP/Skype Domestic vs. Global Dominance Journalism Shifting role of faculty Farming Innovate & consolidate
  36. Companies serving innovators and early adopters are rarely the same as the companies that end up dominating the market in later stages iPhones, Google, Facebook, Skype We are still in the early adopter stage of online education: call the LMS stage Predict that we are about to go into a courseware stage
  37. MIT Background
  38. 121 Members of CCCU