1. MOHMMAD TARIQ
Residential Address: DWTC Staff Complex,
Ras Al-Khor, Dubai, United Arab Emirates.
Email:tariqmohd.tariq@yahoo.in
Mobile:+971-528097045
Date of Birth: 15th
July, 1992
PROFESSIONAL SUMMARY:
A self-motivated hospitality professional that have considerable experience of Housekeeping
Coordinator & Housekeeping Attendant. My experience carries more than 03 years in hospitality
industry with 05 Star Suites & Hotel Apartments.
EDUCATION:
Master of Business Administration, 2015
Hotel Management
International Institute of Management & Tech Studies (IIMTS)
Bachelor of Science, 2012
Hotel Management, Catering Tech & Tourism.
Punjab Technical University (PTU)
WORKING EXPERIENCE:
HOUSEKEEPING DEPARTMENT
Housekeeping Coordinator
Chelsea Tower Suites & Apartments (October 2015 - Present)
Responsibilities:
Coordinate and provide administrative support to all areas of the Housekeeping department.
Maintain all employee records within the Housekeeping department.
Perform various duties pertaining to departmental scheduling, payroll and purchasing.
Oversee the day-to-day operation of the Housekeeping office.
Excellent knowledge of OPERA v5 PMS.
Monitoring and controlling housekeeping tasks, such as lost and found, key control and security
emergency procedures.
Type correspondence, memos and reports assigned and distribute accordingly.
Responsible for taking calls from the hotel guests and ensuring that their requests/problems are
handled as soon as possible.
Helps in maintaining the store room in the Housekeeping.
To inform Security of any emergencies brought to Housekeeping attention.
2. Housekeeping Team Leader (Acting)
Chelsea Tower Suites & Apartments (March 2015 – September 2015)
Responsibilities:
To maintain high standard of personal appearance and hygiene at all times.
Ensure maximum number of suites are inspected and released on time for the arrival.
Monitor the expenses in the maintenance of cleaning supplies (chemicals and equipment).
To ensure all checked out suites & apartments are checked for damages and missing items.
Responsible for the inventory of cleaning equipment and supplies and liaise with housekeeping
administration for ordering and replacement when necessary.
Check the log book daily and ensure the follow ups are done.
Ensure that the suites & apartments are cleaned and serviced to the highest level of standards and
quality.
Inspect suites & apartment (Arrival, AM service and PM Service) and record the check list.
To ensure the floor pantry is adequately stocked with guest supplies and linen.
Notify discrepancy of the suite status to the order taker.
Liaise and cooperate with the engineering department for all maintenance repairs to be done in the
various areas.
Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained
for the duration of the guest stay.
Ensures all discrepancies are reported in a timely manner.
Housekeeping Attendant
Chelsea Tower Suites & Apartments (February 2013 – February 2015)
Responsibilities:
Cleans assigned rooms thoroughly, making the necessary arrangement in guest rooms and
replenishing linen and guest supplies.
Attends to the guests requests and queries courteously and promptly in the course of duty.
Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and
wastebaskets.
Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal.
Replenish bathroom supplies and room supplies.
Reports damages or malfunctions in hotel rooms/public areas to supervisors. Maintains all
equipment in a proper state of cleanliness and repair.
Cleans and stores all the equipment in its proper place and keep’s pantries well arranged.
Inform valet service to collect guest’s clothes for laundry, dry cleaning or pressing services.
Applies the procedure for handling lost property.
Ensures that guest documentation in the rooms is complete and up-to-date.
DEPARTMENTAL CROSS TRAINING:
FRONT OFFICE DEPARTMENT
Register and process check in for all arrivals and handle guest checkout.
Update guest information into the computer after a complete check in.
Handles walk in counter reservation at all times.
Check Hotel situation, occupancy, functions, groups, VIPs.
Prepare for daily arrivals in terms of room allocations, amenities and special requests of the guests.
3. Process payment/credit method according to the bill instruction.
CERTIFIED COURSE / DIPLOMA:
Certificate in Retail Management from Heritage Institute of Hotel & Tourism
Certificate in Aviation from Heritage Institute of Hotel & Tourism
Certificate in C++ from Kendra Institute of Computer
Microsoft Office
HONORS & AWARDS:
Star of the Month for the month of September 2015.
Letter of Appreciation for feedback (Trip Advisor).
SPORT ACHIEVEMENTS:
Participated in Desert Cricket Premier League (DPL 2014).
Cricket Tour of Sri Lanka 2015 arranged by EIDS Cricket Club.
Certificate of Participation in Cricket Skills Development & Talent Hunt Programme.
Certificate of Participation in Gully Cricket Season 3.
Participation Certificate of Hand Ball Tournament.
Participated in 10th District Open Athletic Championship.
Participated in Mowana Marathon in Delhi, 2011.
SKILLS & ABILITIES:
Opera v5 Property Management System (PMS)
Microsoft Office
Good communication and interpersonal skills.
Leadership, problem solving, decision making, good negotiation and supervisory skills.
Physical stamina for working long hours.
Ability to handle wide ranges of administrative functions.
Ability to work effectively in a fast paced environment.
PERSONAL INFORMATION:
Father Name: Jamal Ahmed
Date of Birth: 15th July, 1992
Location: Dubai, United Arab Emirates
Language: English, Hindu, Urdu & Arabic (Basic)
Passport Number:J8776272
Marital Status: Single
Nationality: Indian
REFERENCE:
Available upon request.