1. LOKNATH KUIKEL
P.O Box-7978, Sahari Village
Grand Hyatt, Dubai, UAE
Mob: +971 553819740 loknath.kuikel@yahoo.com
PROFESSIONAL EXPERIENCE
Grand Hyatt, Dubai, UAE Oct 2014 to till date
HOUSKEEPING SUPERVISOR
Duties and Responsibilities:
Handled a specific floor assigned by the superiors.
Ensured that the room allocations ware covered on each morning.
Keeping the Executive Housekeeper informed any Guest complaint,
property damages or pending maintenance complaint.
Identifying training needs within the department and responsible for training
staffs.
Conducts inspections of all hotel areas.
Controls requests for all guest rooms and other supplies in order
to maintain established pars.
Keeps records of linen inventories, uniforms and other applicable
items.
Supervises and controls Lost and Found.
Meeting with guests to handle complaints and requests.
Works closely with Front Office and Engineering Department to
ensure best possible service.
Maintains all equipment used in the department.
Sets up preventative maintenance schedule to avoid breakdowns.
Issues special assignments to the staff.
Maintains close contact with outside contractors.
Attending Housekeeping communication meetings.
Recording all missing items and preparing month end reports on all the
losses.
Performs other duties assigned.
Grand Hyatt, Dubai, UAE Apr 2013 – Oct 2014
HOUSKEEPING COORDINATOR
Duties and Responsibilities:
Getting information on room status, departures, early arrivals, VIP arrivals &
no shows.
2. Answering the guest calls, other enquiries.
Coordinating with Front office and Engineering departments in getting the
rooms done and the maintenance were carried out.
Preparing the occupancy report & to liaise with Front Office on
discrepancies reported.
Attending Housekeeping communication meetings.
Training the new staffs and ensuring that the service standards and product
standards are always adhered to Hotel.
Maintaining all records, files and registers.
Recording all missing items and preparing month end reports on all the
losses.
Performs other duties assigned.
Grand Hyatt, Dubai, UAE Sept 2011 – Mar 2013
ROOM ATTENDANT
Duties and Responsibilities:
To obtain information on daily assignments.
Cleaning guest rooms according to the brand standards and quality.
Vacuum, spotting carpets.
Placing supplies in the guest room along with the turn down
activities.
Clean walls, mirrors, pictures.
Clean all floors and windows.
Performing other duties assigned by Supervisor
Attending the housekeeping communication meetings
Grand Hyatt Dubai through from Speed Cleaning Co. LLC Sharjah, UAE
DEC2009 – July 2011
PUBLIC AREA ATTENDANT
Duties and Responsibilities:
Vacuum, polish & Buffing marble, polish &Buffing wooden, shampoo
&sporting carpets, clean offices.
Clean, scrub; disinfect public toilets, staff toilets and lockers.
Clean all lights fixtures and fittings in public areas, restaurants and staff
areas.
Clean walls, mirrors, pictures, elevators.
Polish brassware.
Clean all floors and windows
Performing other duties assigned by Supervisor
Being very flexible to work in all three shifts.
Helping in making rooms when required.
Attending the housekeeping communication meetings
EDUCATIONAL QUALIFICATIONS
S.L.C : Passed from Board of Nepal.
TECHNICAL SKILLS AND OTHER HIGHLIGHTS
Very Good Knowledge in OPERA PMS.
Very good knowledge in Triton.
Conversant with operating Office Machines (Photocopier, Fax
Machine, Scanner and Housekeeping Machinery).
Well versed with Windows, MS Office & Internet Applications.
3. Has gone through Fire, Health and Safety Trainings.
Very good knowledge in Hotelgyr, Lotus Notes and out look
Very good Knowledge in Auto Classic V9 Client.
PROFESSIONAL ENHANCEMENTS (TRAININGS UNDERTAKEN
Completed Johnson & Johnson Diversely Chemicals.
Completed Hyatt on Skills Training.
PERSONAL DETAILS
Age & Date of Birth : 30-11-1990
Marital Status : Married
Religion : Hindu
Nationality : Nepal
PASSPORT DETAILS
Passport Number : 4496323
Date of Issue : 09/07/2009
Date of Expire : 08/07/2019
Place of Issue : Jhapa, Nepal
HOBBIES - Listening Music, Reading, Watching movies.
LANGUAGES KNOWN - English, Hindi and Nepalese
Place: Dubai Loknath
Date: