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English for hotel staff

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English for hotel staff

  1. 1. What do you see?
  2. 2. What is the topic of our class? This word was designed for motorists
  3. 3. English for hotel staff Identificar el vocabulario relacionado al tema para poder realizar una reservar o cancelación en el hotel. Extrae información de un texto escrito para poder elaborar un dialogo en que realice una reserva o cancelación en el hotel usando el vocabulario y gramática apropiado.
  4. 4. English for hotel staff Working in the hotel industry you will come across many types of travellers. Some will be business guests, others will be tourists and visitors. Many will speak a different language other than your own. Chances are, plenty of your guests will speak English. Do you know how to speak politely to a guest in English? Can you understand their requests and serve them accordingly? Whether your job is to take reservations or clean the hotel rooms, these pages can help you learn important words and expressions to use on the job in the hotel industry.
  5. 5. What words are related to a hotel? • Work in groups and make a visual organizer. HOTEL RECEPTION DESK BELLBOY LIFT ROOM
  6. 6. LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE. LUGGAGE CART BELLBOY/ BELLHOP
  7. 7. LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE. ROOM SERVICE ADJOINING ROOMS
  8. 8. LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE. PULL OUT COUCH VALET
  9. 9. LOOK AT THE PICTURES AND WRITE THE NAME OF EACH ONE. VENDING MACHINE KEY CARD
  10. 10. USE YOUR DICTIONARIES AND LOOK UP THE MEANING OF THE FOLLOWING WORDS WORD MEANING ADJOINING ROOMS AMENITIES BELLBOY CHECK –IN CHECK-OUT COT DAMAGE CHARGE MAID INN HOT TUB KITCHENETTE
  11. 11. USE YOUR DICTIONARIES AND LOOK UP THE MEANING OF THE FOLLOWING WORDS WORD MEANING LATE CHARGE LINEN LUGGAGE CART PARKING PASS VACANCY VALET VENDING MACHINE WAKE UP CALL WEIGHT ROOM KEY CARD WAKE-UP CALL
  12. 12. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF ADJOINING ROOMS NOUN two hotel rooms with a door in the centre
  13. 13. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF AMENITIES NOUN local facilities such as stores and restaurants
  14. 14. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF ATTRACTIONS NOUN things for tourists to see and do
  15. 15. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF BAGGAGE NOUN bags and suitcases packed with personal belongings
  16. 16. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF BED AND BREAKFAST NOUN a home that offers a place to stay and a place to eat
  17. 17. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF BELLBOY NOUN a staff member who helps guests with their luggage
  18. 18. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF BAGGAGE NOUN bags and suitcases packed with personal belongings
  19. 19. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF BAGGAGE NOUN bags and suitcases packed with personal belongings
  20. 20. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF BOOK VERB arrange to stay in a hotel
  21. 21. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF BROCHURES NOUN small booklets that provide information on the local sites and attractions
  22. 22. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF CHECK-IN VERB go to the front desk to receive keys
  23. 23. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF CHECK-OUT NOUN return the keys and pay for the bill
  24. 24. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF COMPLIMENTARY BREAKFAST NOUN free of charge
  25. 25. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF COT, ROLLAWAY BED NOUN a single bed on wheels that folds up
  26. 26. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF HOUSEKEEPING, MAID NOUN staff members that clean the rooms and linen
  27. 27. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF ICE MACHINE NOUN a machine that automatically makes ice that guests can use to keep drinks cold
  28. 28. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF INDOOR POOL NOUN place for guests to swim inside the hotel
  29. 29. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF INN NOUN another word for "hotel"
  30. 30. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF JACUZZI, HOT TUB, WHIRL POOL NOUN a small hot pool for relaxation
  31. 31. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF KITCHENETTE NOUN a small fridge and cooking area
  32. 32. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF LATE CHARGE NOUN a fee for staying past the check-out time
  33. 33. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF LINEN NOUN sheets, blankets, pillow cases
  34. 34. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF PARKING PASS NOUN a piece of paper that guests display in the car window while in the hotel parking lot
  35. 35. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF SOFA BED, PULL- OUT COUCH NOUN a bed built into a sofa or couch
  36. 36. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF VACANCY NOUN VACANT ADJ available rooms
  37. 37. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF VALET NOUN staff that parks the guests' vehicles
  38. 38. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF VENDING MACHINE NOUN a machine that distributes snacks and beverages when you insert coins
  39. 39. LET’S SEE THE VOCABULARY RELATED TO HOTEL STAFF WAKE UP CALL NOUN a morning phone call from the front desk, acts as an alarm clock
  40. 40. Now , work in groups and make 10 sentences using the new vocabulary learnt in class. •If you want we can book your parents in an adjoining room. •We are located downtown, so we are close to all of the amenities.
  41. 41. Finally, make a conversation at the hotel where you check- in or check- out.

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