Running head: BUSINESS CASE FOR SPRING CORPORATION 1
BUSINESS CASE FOR SPRING CORPORATION 2
Business Case for Spring Corporation
Venkata sudhakar aluru
Wilmington University
11/24/16
Executive Summary
The business case of Spring Corporation gives an outline on how new web-based platform will solve the current issues being faced the company. The organization has been operating for ten years. With the rapid expansion and increase in client base, the legacy mainframe system being used by the company has not been effective. A number of tasks are now impossible to perform thorough it. Some of these tasks are administrative, reporting, and payroll among others. This has led to increased overhead costs and reduced performance. Also, there is high employee turnover. Other things touched on in the paper are solution, project description, data flow diagram, budget and project timeline, and recommendations.
Spring Corporation is a consultancy firm that has been in operations for the past ten years. The organization has its headquarters in Boston, Massachusetts. Spring Corporation has been growing at a rapid speed. However, growth without enough changes in the organizations makes Spring Corp. encounter some hurdles in its operations.
Problem Statement (Issue)
With the rapid expansion of the organization, the client base of Spring Corp. has increased so much. The increase in clients has made the organization to shift to decentralized business model for the past one year. The company has been forced to support the increased customers not only from one location but many locations where the organization is operating. This has brought about issues with regards to the administration if the company’s workforce. Administration of the workforce has become difficult. A number of the internal requirements of the organization are being performed through the legacy mainframe system. Some of these internal requirements are payroll activities, reporting, and resource management among others. The legacy mainframe system being used is the same one that was installed at the start of Spring Corporation. The legacy mainframe system is an old technology (Hakansson, 2015). With the rapid expansion being evident in the company, especially opening operations in different locations, legacy mainframe system has not been adequate when it comes to properly managing various administrative activities of the organization. The difficulties in the administration have lead to high employee turnover and increased cost. This has been seen in the past one year. There is immediate need for Spring Corporation to move to web-based applications. The benefits of this will be proper management of the company’s administration, reduce the high rate of employee turnover, and bring down costs that have gone up. Doing this will empower workers with the required responsibility of p ...
Running head BUSINESS CASE FOR SPRING CORPORATION .docx
1. Running head: BUSINESS CASE FOR SPRING
CORPORATION 1
BUSINESS CASE FOR SPRING CORPORATION
2
Business Case for Spring Corporation
Venkata sudhakar aluru
Wilmington University
11/24/16
Executive Summary
The business case of Spring Corporation gives an outline on
how new web-based platform will solve the current issues being
faced the company. The organization has been operating for ten
years. With the rapid expansion and increase in client base, the
legacy mainframe system being used by the company has not
been effective. A number of tasks are now impossible to
perform thorough it. Some of these tasks are administrative,
reporting, and payroll among others. This has led to increased
overhead costs and reduced performance. Also, there is high
employee turnover. Other things touched on in the paper are
solution, project description, data flow diagram, budget and
project timeline, and recommendations.
Spring Corporation is a consultancy firm that has been in
operations for the past ten years. The organization has its
2. headquarters in Boston, Massachusetts. Spring Corporation has
been growing at a rapid speed. However, growth without enough
changes in the organizations makes Spring Corp. encounter
some hurdles in its operations.
Problem Statement (Issue)
With the rapid expansion of the organization, the client base of
Spring Corp. has increased so much. The increase in clients has
made the organization to shift to decentralized business model
for the past one year. The company has been forced to support
the increased customers not only from one location but many
locations where the organization is operating. This has brought
about issues with regards to the administration if the company’s
workforce. Administration of the workforce has become
difficult. A number of the internal requirements of the
organization are being performed through the legacy mainframe
system. Some of these internal requirements are payroll
activities, reporting, and resource management among others.
The legacy mainframe system being used is the same one that
was installed at the start of Spring Corporation. The legacy
mainframe system is an old technology (Hakansson, 2015). With
the rapid expansion being evident in the company, especially
opening operations in different locations, legacy mainframe
system has not been adequate when it comes to properly
managing various administrative activities of the organization.
The difficulties in the administration have lead to high
employee turnover and increased cost. This has been seen in the
past one year. There is immediate need for Spring Corporation
to move to web-based applications. The benefits of this will be
proper management of the company’s administration, reduce the
high rate of employee turnover, and bring down costs that have
gone up. Doing this will empower workers with the required
responsibility of properly managing their administrative tasks.
Also, workers will have easy access to online timesheets
securely. The organization will also benefit from easy
management of administration from a common platform and
centralized location.
3. Analysis of the Situation
The old legacy mainframe system does not have the ability to
handle all the activities of the organizations. This is because of
the rapid expansion of Spring Corporation. This is a system that
was installed in the organization ten years ago. It has become
outdated, but the organization still relies on it to perform
various tasks. It is now difficult for workers to perform their
responsibilities. A number of things, such as payroll activities,
reporting, and properly managing resources have become
difficult to carry out since these were things that were being
done through the legacy mainframe system. The decentralized
business model has made operation and administration costs of
the company to go up.
Also, Spring Corporation depends on mainframe system to
manage administrative activities and payroll of workers. The
burden placed on the headquarters of Spring goes up with the
increase in the number of workers. The main office has the
pressure of properly managing the administration of the
company to an acceptable level. The company has been forces
to employee a number of workers into the overhead positions.
These workers were hired so as to assist in the running of
administration activities. However, the positions do not give the
organization good returns when it comes to investment. They do
not improve the administration of the organization as is
required. Moreover, workers are forced to call their regional
managers so as to create awareness with regards to any matter
related to administrative and payroll tasks or for their work
hours to be entered. This increased the burden on managers who
also have to work on their billable functions. Another area with
many problems is seen on the part of reporting. This is because
weekly and monthly financial reports are now generated
manually because legacy mainframe system is overloaded.
Manual generation of these reports increases the chances of
errors. Also, much time is consumed in producing the reports.
4. Solution
The solution to the problems being seen is for the organization
to move to web-based administration platform, which is
centralized. Moving to a centralized web-based system will
enable Spring Corporation effectively manage its administrative
activities and payroll systems. Web-based system will easily
consolidate many tasks (Syberfeldt, Karlsson, Ng, Svantesson,
& Almgren, 2013). Due to this, there will be technology
migration. The migration will have a number of benefits, such
as bringing down the overhead costs that are incurred due to the
need to have more workers to manage administration tasks.
Additionally, the new system will enable the workers of Spring
to effectively and easily manage their administrative tasks,
reporting, and payrolls. The organization will also reap many
benefits as a result of getting accurate financial reports and in a
timely manner. Regional managers will have the ease of
frequently updating various financial metrics of their branches.
Many cases of errors that were present previously will be
reduced. Information will be readily available as a result of
improved cycle time.
Project Description
5. This project being considered by Spring Corp. is considering a
web-based platform project. So, a number of potential products
that are intended to replace the legacy mainframe system will be
analyzed and reviewed. This will be carried out through
determining and selecting a system that will enable the
organization to run smoothly for the next ten years without any
hick-ups (Mourtzis, Doukas, Psarommatis, Giannoulis, &
Michalos, 2014). The new system should be able to offer more
compared to the legacy mainframe system. Selection of the new
system will replace the one that is currently being used. The
implementation of the new system will be done in phases.
Completion of the phases will mean that the new system is fully
operational and the old one is no longer in use.
Greater efficiency will be obtained through full implementation
of the new system. There will be the management of
administrative and payroll operations as well as reporting. The
high rate of employee turnover will be brought down since
workers will be provided with much flexibility and autonomy.
Also, the high overhead costs will go down as a result of using
a new system. Other hand, managers will be able to direct much
of their attention on billable tasks. The old system made them
allocate some of the time to non-billable administrative
activities. A request for information will be issued by the
organization so as to establish the products that are available to
ensure the needs of the company are met. On acquiring the
6. products, implementation and proper monitoring of the new
system will take place.
Data Flow Diagram
Budget and project timeline
Legacy mainframe system
· High overhead cost
· High employee turnover
· Reduces performance
Increased retention of workers
Low overhead cost
New web-based platform
Increased performance of Spring Corp.
Items
Price
Web-based products
$350,000
Licenses
$50,000
Software installation
$80,000
Training
$20,000
7. Total cost
$400,000
Timeline
Deliverables/Milestones
Target date
Project charter
1 week
Project Plan Review together with completion
1 week
Project start
1 week
Completion of stage 1
1 week
Completion of stage 2
1 week
Completion of stage 3
1 week
Completion of stage 4
1 week
Project Completion
1 week
Recommendations
Spring Corporation should take advantage of the advancement
8. in technology. Many organizations have succeeded in staying
ahead of others due to proper utilization of technology (Simon,
2013). There needs to be acquisition and installation of the web-
based platform. This will help the organization reduce its
overhead costs and significantly improve business processes.
What every organization wants is to meet its corporate
objectives. Adoption of the new web-based platform is
necessary to enable the company to meet its business objectives.
Among the objectives that this new system will enable it to
meet is integration of advanced technology, reduction of costs
and expenses, and improving efficiency among others. The
implementation of this project should be carried out in phases.
Doing this should give the organization time to train its workers
on ways of using the new system. Introducing a new system in
an organization and not training workers on how to make use of
the new system is like doing zero work. Workers should possess
the required knowledge when it comes to using the web-based
platform. The good thing with this new web-based platform is
that it is compatible with many other systems that are being
used today. Accuracy and efficiency when it comes to reporting
will be enhanced in the company.
References
Hakansson, H. (Ed.). (2015). Industrial Technological
Development (Routledge Revivals): A
Network Approach. London, UK: Routledge.
9. Mourtzis, D., Doukas, M., Psarommatis, F., Giannoulis, C., &
Michalos, G. (2014). A web-based
platform for mass customisation and personalisation. CIRP
Journal of Manufacturing Science and Technology, 7(2), 112-
128.
Simon, B. M. (2013). The Implications of Technological
Advancement for Obviousness.
Michigan Telecommunications and Technology Law Review,
19, 331.
Syberfeldt, A., Karlsson, I., Ng, A., Svantesson, J., & Almgren,
T. (2013). A web-based platform
for the simulation–optimization of industrial problems.
Computers & industrial engineering, 64(4), 987-998.