1. –
Word

2. Excel PowerPoint e-mail
spss,
-
-

3. -
:
Marlow
1.
5
Physiological)

4. 2.
safety or security)
Safety)

5. 3.
Social)
Belongingness and
Love needs)

6. 2
”
4.
Esteem)
3
2
1.
self-respect)

7. 2.
2
esteem from
others)

8. 5.
Self-
actualization)
“

9. “
”
:
Marlow
”
“
M
M
Man
)
M
M
Money
M

10. (Materials)
M
Management (
M
M
:
(Good
governance)
1.
2.
3.
)

11. 4.
5.
6.
:

12. :
:

13. 4
1.
2.
3.
4.

14. :
:
5
5
5
1.
2.
4.
4.
1.
5
3.
3.
5.
5.
2.

15. :
“
”

16. :

17. 1.
2.
3.
(SBM
“
4.
(Good Governance)
5.
6.
7.
(Team Work)
”

18. 8.
(Merit System)
4
4
(Context)
Input)
(Process)
Product)
(System Approach)
(Context)
(Input)
(Output

19. Process
Outout
Product

20. “
”
3.
(SWOT)
PMQA;Public Sector Mabnagement Quality Award)
4.
(Strategic Management)
KPI

21. 5.
5.1.
52.
MOU
KPI)
-
“
”

22. “
”
:
Human Grouping) 2.
(Objectives)
(Goals)

24. 3
1.