This is an introduction to our simulated company.

1. INTRODUCING
CONNECTCENTRAL
SIMULATED OFFICE
2015

2. “What is CONNECTCENTRAL”?
A simulated workplace where you can
gain valuable employability skills.
You will have the opportunity to gain
a part or full qualification by
completing a range of learning
activities in a simulated work
environment.

3. Departments
• Administration
• Accounts. • Human Resources
• Sales and Marketing
• Call Centre
• Purchasing
• Warehouse

4. • Product range includes office
supplies and Australian products
and DVDs
1
• Provides to business and public
sectors2
• Began operation in 2010, merging
with Swaggies Pty Ltd3
About connectCENTRAL!

5. • Has Head Offices in Tasmania,
seven branches in NSW1
• Launceston Branch, 361 Paterson
Street, LAUNCESTON 72502
• Hobart Branch, Level 2, 75
Campbell Street, HOBART 70003
About connectCENTRAL!

6. Managing Director
Steve Parsons

7. Launceston
Hobart
CONNECT CENTRAL OFFICE LOCATIONS

8. Health & Safety Policy
Connectcentral is committed to providing:
• Employees, visitors and those connected with our Business
operations with a safe and healthy working environment
• Employees with the appropriate Training
• Safe plant, equipment and work systems
• Regular Staff consultations on Work Health and Safety
Issues

9. Safe Working Procedures
Everyone has the responsibility of maintaining a safe
workplace. This is done by:
•Constant identification, assessment & control of
potential workplace hazards
•Providing Information relating to these hazards
•Instruction, Training & Supervision to Employees
•Giving Employees participation in any WHS decisions
that affect them

10. Product Range
• Range of
Stationery Items
• Range of Office
Furniture
• DVDs
• Range of
Australian
Products

11. Role of connect CENTRAL
• To seek new customers and suppliers
• To provide support in the following areas:
– training in business system
– business plan for operations
– marketing and management support
– strategies for advertising campaigns
– customer service training
• To prepare advertising and promotional material
for all stores
• To increase product range and supplier base

12. Role of Human Resources Department
The Human Resources Department is responsible for :
-recruitment of staff
-WHS programs
-staff training programs
-payroll
Lyn Singh
HR Manager

13. Files
The connectCENTRAL network is on the shared drive
under the connectCENTRAL folder for the current year.
Access to ConnectCentral Templates, WHS files and other
important documents used by the company can be
sourced from this folder.
Please check out the location of the company files.

14. NETP
WORKSHEETS

15. New Employee Training
Programs:
Worksheets are issued from
HR and relate to various
office functions. Each
employee is required to
complete each NETP
worksheet issued.

16. Time Spent on Processes
Strategiestoachievegoals
Meetings
with
Supervisors
Self
reflection,
training and
support
Reflection Journals and Performance
Reviews
Receiving
feedback on
performance,
statistical data
showing results

17. connectCENTRAL
Training Manuals
• WHS Manual

18. Our Motto: Our People Make
The Difference!
New
Employee
1 yr 2 yr 3 yr

19. What to strive for while training at
connectCENTRAL!
• Define your challenges
– Technological as well as personal
• Set realistic expectations
– Mastery is not achieved overnight
• Keep your eye on the goal

20. WELCOME TO
CONNECTCENTRAL PTY LTD