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Be Sociable




   Ed Butcher
 Head of Online
  Square Meal
  (@skinnypunter)
We’ll cover…


A little bit more than Facebook & Twitter

How to use different social media platforms to locate,
engage and keep your audience




#ve12
Why should you care?
• Social media provides an easy way…
   – to provide content in multiple formats on multiple platforms
   – for your target audience to consume content at their own pace, in the
     way that best suits them
   – to influence them through peer pressure and advocacy


• Usually free, at worst low cost

• Easily measured

• Easy to use (!?)

#ve12
www.conversationprism.com
   www.briansolis.com
      @briansolis
www.pinterest.com

#ve12
#1: Find your audience
• The easy bit:
   – Current fans & followers
   – Existing database


• The harder bit – finding new people
   – Finding influencers & advocates
   – Social advertising using LinkedIn & Facebook



#ve12
www.wefollow.com

#ve12
www.klout.com

#ve12
www.facebook.com/advertising

#ve12   www.linkedin.com/advertising
#2: Engage with your audience
• Build “buzz” before & between events

    – Use your existing networks
    – Create a LinkedIn group
    – Or build using a platform like Eventbrite

• Make it easy for (potential) attendees to contribute to the buzz, by
  providing ways for them to share event details

• Gamify your event – allow the social network to comment so they
  can shape the event.

• Reward participation: it’s easy to incentivise via a Facebook &
  Twitter competitions

#ve12
• Create an event website

        • Integrate with Facebook &
          Twitter

        • Sell tickets

        • Track & measure progress




                              www.eventbrite.co.uk

#ve12
Twitter


#dontuseareallylongonewhichisdifficu
          Get#0rb3crypt1c
             your hashtag sorted
           #shortandsweet
       lttoreadandremember




#ve12
Twittering
         Don’t Tweet too often
         Retweet your followers
             Engage publicly
              Be personal
                Be witty
                Be brave


#ve12
www.northsocial.com

#ve12
Share with your audience
• Share your content

• Previous event content can be published:
   – Video to YouTube, Vimeo
   – Presentations to a blog, Slideshare
   – Pictures to Flickr, Tumblr
   – Tweet wall


#ve12
#ve12
During the event…
• Get location check-ins
   – Facebook check-in
   – Twitter
   – Foursquare


• Tweet updates, reminders, buzz

• Over multiple days
   – Email updates
   – Facebook, LinkedIn
#ve12
#3: Retain your audience
• Post-event, you don’t want to lose your audience –
  it’s going to make next year much harder!

• Encourage them to keep communicating
   – Virtually – through the networks you have created
   – IRL – consider Meetups


• Share again
   – Target the non-attendees


#ve12
www.meetup.com

#ve12
#4: Monitor & Analyse
• At some point, someone will want to know what’s
  worked

• Social media allows you to monitor buzz and
  measure the “sentiment” of mentions
   – www.Radian6.com
   – www.sentimentmetrics.com




#ve12
www.hashtracking.com

#ve12     www.topsy.com
#ve12
        ?
Don’t forget to visit:




 Where you can now earn points when booking
restaurants online, to spend on a wide variety of
                     rewards.

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Be Sociable

  • 1. Be Sociable Ed Butcher Head of Online Square Meal (@skinnypunter)
  • 2. We’ll cover… A little bit more than Facebook & Twitter How to use different social media platforms to locate, engage and keep your audience #ve12
  • 3. Why should you care? • Social media provides an easy way… – to provide content in multiple formats on multiple platforms – for your target audience to consume content at their own pace, in the way that best suits them – to influence them through peer pressure and advocacy • Usually free, at worst low cost • Easily measured • Easy to use (!?) #ve12
  • 4. www.conversationprism.com www.briansolis.com @briansolis
  • 6. #1: Find your audience • The easy bit: – Current fans & followers – Existing database • The harder bit – finding new people – Finding influencers & advocates – Social advertising using LinkedIn & Facebook #ve12
  • 9. www.facebook.com/advertising #ve12 www.linkedin.com/advertising
  • 10. #2: Engage with your audience • Build “buzz” before & between events – Use your existing networks – Create a LinkedIn group – Or build using a platform like Eventbrite • Make it easy for (potential) attendees to contribute to the buzz, by providing ways for them to share event details • Gamify your event – allow the social network to comment so they can shape the event. • Reward participation: it’s easy to incentivise via a Facebook & Twitter competitions #ve12
  • 11. • Create an event website • Integrate with Facebook & Twitter • Sell tickets • Track & measure progress www.eventbrite.co.uk #ve12
  • 12. Twitter #dontuseareallylongonewhichisdifficu Get#0rb3crypt1c your hashtag sorted #shortandsweet lttoreadandremember #ve12
  • 13. Twittering Don’t Tweet too often Retweet your followers Engage publicly Be personal Be witty Be brave #ve12
  • 15. Share with your audience • Share your content • Previous event content can be published: – Video to YouTube, Vimeo – Presentations to a blog, Slideshare – Pictures to Flickr, Tumblr – Tweet wall #ve12
  • 16. #ve12
  • 17. During the event… • Get location check-ins – Facebook check-in – Twitter – Foursquare • Tweet updates, reminders, buzz • Over multiple days – Email updates – Facebook, LinkedIn #ve12
  • 18. #3: Retain your audience • Post-event, you don’t want to lose your audience – it’s going to make next year much harder! • Encourage them to keep communicating – Virtually – through the networks you have created – IRL – consider Meetups • Share again – Target the non-attendees #ve12
  • 20. #4: Monitor & Analyse • At some point, someone will want to know what’s worked • Social media allows you to monitor buzz and measure the “sentiment” of mentions – www.Radian6.com – www.sentimentmetrics.com #ve12
  • 21. www.hashtracking.com #ve12 www.topsy.com
  • 22. #ve12 ?
  • 23. Don’t forget to visit: Where you can now earn points when booking restaurants online, to spend on a wide variety of rewards.

Editor's Notes

  1. Event organisers & venue managers should all learn something new
  2. Influencers – people with an expertise and a large following. They can become advocates for you / your brand & your event
  3. Many ways to find influencers – wefollow is one. This is Twitter-only. Don’t view this as a way to find individual followers, but a way to find people who can be tweeted, will retweet and engage in public conversation. Note the BaT advert! An example of behavioural advertising (another seminar!).
  4. Klout uses several social media evaluate an individual’s “influence”.
  5. Advertising – for public events. Really simple & can be incredibly powerful.