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AEREN FOUNDATION’S Maharashtra Govt. Reg. No.: F-11724
Name : Mary Jennifer.A Marks : 80
Course : Bachelors in Management Studies (BMS)
Subject : General Management
Answer the following question.
Question. 1. Describe Henry fayol’s 14 principles of management
(10 marks)
Answer: Managers in the early 1900s had very few external resources to draw upon to guide and
develop their management practice. But thanks to early theorists like Henri Fayol (1841-1925),
managers began to get the tools they needed to lead and manage more effectively. Fayol, and
others like him, are responsible for building the foundations of modern management theory.
Management Principles developed by Henri Fayol:
AN ISO 9001 : 2008 CERTIFIED INTERNATIONAL B-
SCHOOL

2. Question. 2. What are the steps in planning process? (10 marks)
Answer: Management planning is the process of assessing an organization's goals and creating a
realistic, detailed plan of action for meeting those goals. Much like writing a business plan, a
management plan takes into consideration short- and long-term corporate strategies. The basic
stepsin the management planning process involve creating a road map that outlines each task the
company must accomplish to meet its overall objectives.
EstablishGoals: The first step of the management planning process is to identify specific company
goals.Thisportionof the planningprocessshouldincludeadetailedoverviewof eachgoal,including
the reasonfor itsselectionandthe anticipated outcomes of goal-related projects. Where possible,
objectivesshouldbe describedinquantitative or qualitative terms. An example of a goal is to raise
profits by 25 percent over a 12-month period.
Question. 3. What are procedures? What are the characteristics,
advantages and disadvantages of procedure? (10 marks)
Answer: Stored procedures have been viewed as the de facto standard for applications to access
and manipulate database informationthroughthe use of codified methods, or “procedures.” This is
largely due to what they offer developers: the opportunity to couple the set-based power of SQL
withthe iterative andconditionalprocessingcontrol of code development. Developers couldn’t be
happieraboutthis;finally,insteadof writinginline SQLand then attempting to manipulate the data
from within the code, developers could take advantage of:
Question. 4. What are principles of formal organization? (10 marks)
Answer: Formal organizationisa fixed set of rules of intra-organization procedures and structures.
As such,itis usuallysetoutinwriting,withalanguage of rulesthat ostensibly leave little discretion
for interpretation.Insome societiesandinsome organizations, such rules may be strictly followed;
in others, they may be little more than an empty formalism.
 To facilitate the accomplishment of the goals of the organization: In a formal organization,
the work is delegated to each individual of the organization. He/She works towards the
attainment of definite goals, which are in compliance with the goals of the organization.
 To facilitate the co-ordination of various activities
Question. 5. Write a note on grapevine (10 marks)
Answer: To hear something through the grapevine is to learn of something informally and
unofficially by means of gossip or rumor.

3. The usual implication is that the information was passed person to person by word of mouth,
perhaps in a confidential manner among friends or colleagues. It can also imply an overheard
conversationoranonymoussourcesof information.Forinstance "Iheardthroughthe grapevine that
Brad was getting fired."
Question. 6. What are the distinguishing features of HRM? (10
marks)
Answer: Human resource management is regarded as sub system of the organization. Human
resource offers a distinct approach of managing human resources in today's competitive and
changing environment. It is an emerging discipline, which possesses the following features:
1. Human Resource Management Is A Management Of An Individual: Human resource
management is concerned with people dimension of
Question. 7. What are the intervention methods for individuals? (10
marks)
Answer: There are various approaches to supporting individuals in crisis, for example, using non-
counseling methods such as psychological first aid, more technical models involving strategies for
listening, assessing and acting in crisis intervention, or activities related to responding to trauma.
The guidance inthissectiondescribesinterventionsthatrequire specificskills,development training
and supervision. Information alone is not sufficient for shelter staff to be able to apply these
techniques, and individuals should not conduct crisis intervention without proper training and
supervision.
Question. 8. What are non budgetary control techniques? (10
marks)
Answer: Non Budgetary Control Devices
(1) Cost Control: Costcontrol includestechniques such as (a) Cost Accounting, (b) Standard Costing
and (c) Break-even point analysis.
A. Cost Accounting: Profits of a business enterprise depend very much on the cost of production.
Because of this, cost accounting and cost control are given the much importance by the business
concerns. Costs are incurred by an enterprise for
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